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I am on vacation at a residence that has a cable modem. Windows XP connects
to the internet with no problem, but I can not get Vista to connect. When I connect the Vista laptop to the ethernet connection on the cable modem, and click on Internet Explorer it lets me know that I am working offline. I click on the network icon in the task bar, and the Network and Sharing Center opens up. there is a red "X" on the line between "Unidentified Network" and "Internet." I click on the Red "X" and Windows Network Diagnostics comes up. The 3 options that it gives me are no help. I have had this laptop for a few months and it was working fine when I left home yesterday. It is normally connected to a router, along with 2 other computers, and the router is connected to the internet. Thanks for your help!!!!! |
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In this case, just setup static IP. Or this post may help.
Vista: unidentified networkThe Network and Sharing center will identify the network as "unidentified network", with limited connectivity. I've checked with motherboard and chipset ... http://www.chicagotech.net/netforums...a9d9f b0d00cc Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "William" wrote in message ... I am on vacation at a residence that has a cable modem. Windows XP connects to the internet with no problem, but I can not get Vista to connect. When I connect the Vista laptop to the ethernet connection on the cable modem, and click on Internet Explorer it lets me know that I am working offline. I click on the network icon in the task bar, and the Network and Sharing Center opens up. there is a red "X" on the line between "Unidentified Network" and "Internet." I click on the Red "X" and Windows Network Diagnostics comes up. The 3 options that it gives me are no help. I have had this laptop for a few months and it was working fine when I left home yesterday. It is normally connected to a router, along with 2 other computers, and the router is connected to the internet. Thanks for your help!!!!! |
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Thanks for you response. I am trying to figure out how to change to Static
IP on VIsta. I did it a couple of times in the past on XP, but I can't figure out where to go on Vista. Do I go through the Network and Sharing Center? Thanks again!!!!!!! "William" wrote: I am on vacation at a residence that has a cable modem. Windows XP connects to the internet with no problem, but I can not get Vista to connect. When I connect the Vista laptop to the ethernet connection on the cable modem, and click on Internet Explorer it lets me know that I am working offline. I click on the network icon in the task bar, and the Network and Sharing Center opens up. there is a red "X" on the line between "Unidentified Network" and "Internet." I click on the Red "X" and Windows Network Diagnostics comes up. The 3 options that it gives me are no help. I have had this laptop for a few months and it was working fine when I left home yesterday. It is normally connected to a router, along with 2 other computers, and the router is connected to the internet. Thanks for your help!!!!! |
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Please tell me if I have done the right thing so far, and what I need to do
next. I opened "Network Connections," right-clicked "Local Area Connection," and picked "Properties." Under the "Network" tab I unselected TCP/IPv6. I then selected TCP/IPv4, clicked "Properties." I changed the selection from "Obtain an IP address automatically" to "Use the following IP address" and for the IP address i put in 169.254.55.91. The Subnet Mask became 255.255.0.0. I am still unable to access the internet. When I open it Internet Explorer it still lets me know that I am offline. There is also an exclamation point over the Network Icon in the task bar. Please let me know what I should do. Thanks!!! "Robert L [MVP - Networking]" wrote: In this case, just setup static IP. Or this post may help. Vista: unidentified networkThe Network and Sharing center will identify the network as "unidentified network", with limited connectivity. I've checked with motherboard and chipset ... http://www.chicagotech.net/netforums...a9d9f b0d00cc Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "William" wrote in message ... I am on vacation at a residence that has a cable modem. Windows XP connects to the internet with no problem, but I can not get Vista to connect. When I connect the Vista laptop to the ethernet connection on the cable modem, and click on Internet Explorer it lets me know that I am working offline. I click on the network icon in the task bar, and the Network and Sharing Center opens up. there is a red "X" on the line between "Unidentified Network" and "Internet." I click on the Red "X" and Windows Network Diagnostics comes up. The 3 options that it gives me are no help. I have had this laptop for a few months and it was working fine when I left home yesterday. It is normally connected to a router, along with 2 other computers, and the router is connected to the internet. Thanks for your help!!!!! |
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No, 169.254.0.0 is not good IP. Refer to XP IP, you may be able to figure it out.
Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "William" wrote in message ... Please tell me if I have done the right thing so far, and what I need to do next. I opened "Network Connections," right-clicked "Local Area Connection," and picked "Properties." Under the "Network" tab I unselected TCP/IPv6. I then selected TCP/IPv4, clicked "Properties." I changed the selection from "Obtain an IP address automatically" to "Use the following IP address" and for the IP address i put in 169.254.55.91. The Subnet Mask became 255.255.0.0. I am still unable to access the internet. When I open it Internet Explorer it still lets me know that I am offline. There is also an exclamation point over the Network Icon in the task bar. Please let me know what I should do. Thanks!!! "Robert L [MVP - Networking]" wrote: In this case, just setup static IP. Or this post may help. Vista: unidentified networkThe Network and Sharing center will identify the network as "unidentified network", with limited connectivity. I've checked with motherboard and chipset ... http://www.chicagotech.net/netforums...a9d9f b0d00cc Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "William" wrote in message ... I am on vacation at a residence that has a cable modem. Windows XP connects to the internet with no problem, but I can not get Vista to connect. When I connect the Vista laptop to the ethernet connection on the cable modem, and click on Internet Explorer it lets me know that I am working offline. I click on the network icon in the task bar, and the Network and Sharing Center opens up. there is a red "X" on the line between "Unidentified Network" and "Internet." I click on the Red "X" and Windows Network Diagnostics comes up. The 3 options that it gives me are no help. I have had this laptop for a few months and it was working fine when I left home yesterday. It is normally connected to a router, along with 2 other computers, and the router is connected to the internet. Thanks for your help!!!!! |
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I just went to look at the IP address for this computer (the XP computer), to
see what IP address it has, only to find that it is on what I believe is called DHCP (Obtain an IP address automatically). This XP computer is working flawlessy on this connection from just plugging it in, and it doesn't have a Static IP. Is there some sort of fundemental setting that I might be missing on the Vista computer that is preventing it from connecting to this cable modem? "Robert L [MVP - Networking]" wrote: No, 169.254.0.0 is not good IP. Refer to XP IP, you may be able to figure it out. Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "William" wrote in message ... Please tell me if I have done the right thing so far, and what I need to do next. I opened "Network Connections," right-clicked "Local Area Connection," and picked "Properties." Under the "Network" tab I unselected TCP/IPv6. I then selected TCP/IPv4, clicked "Properties." I changed the selection from "Obtain an IP address automatically" to "Use the following IP address" and for the IP address i put in 169.254.55.91. The Subnet Mask became 255.255.0.0. I am still unable to access the internet. When I open it Internet Explorer it still lets me know that I am offline. There is also an exclamation point over the Network Icon in the task bar. Please let me know what I should do. Thanks!!! "Robert L [MVP - Networking]" wrote: In this case, just setup static IP. Or this post may help. Vista: unidentified networkThe Network and Sharing center will identify the network as "unidentified network", with limited connectivity. I've checked with motherboard and chipset ... http://www.chicagotech.net/netforums...a9d9f b0d00cc Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "William" wrote in message ... I am on vacation at a residence that has a cable modem. Windows XP connects to the internet with no problem, but I can not get Vista to connect. When I connect the Vista laptop to the ethernet connection on the cable modem, and click on Internet Explorer it lets me know that I am working offline. I click on the network icon in the task bar, and the Network and Sharing Center opens up. there is a red "X" on the line between "Unidentified Network" and "Internet." I click on the Red "X" and Windows Network Diagnostics comes up. The 3 options that it gives me are no help. I have had this laptop for a few months and it was working fine when I left home yesterday. It is normally connected to a router, along with 2 other computers, and the router is connected to the internet. Thanks for your help!!!!! |
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some cable modems will require you to power cycle them between
connecting different computers/network cards because the bridging table is expecting the mac address of the last computer that was connected. you don't mention a router and state you connect direct to the cable modem. unplug the cable modem and plug it back in. then power up the computer that won't connect. what happens? On Thu, 9 Aug 2007 09:44:03 -0700, William wrote: I am on vacation at a residence that has a cable modem. Windows XP connects to the internet with no problem, but I can not get Vista to connect. When I connect the Vista laptop to the ethernet connection on the cable modem, and click on Internet Explorer it lets me know that I am working offline. -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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Hey Barb,
I am typing this to you on the computer that you just helped me to connect. Thank you very much and have a great weekend!!!!!!! "Barb Bowman" wrote: some cable modems will require you to power cycle them between connecting different computers/network cards because the bridging table is expecting the mac address of the last computer that was connected. you don't mention a router and state you connect direct to the cable modem. unplug the cable modem and plug it back in. then power up the computer that won't connect. what happens? On Thu, 9 Aug 2007 09:44:03 -0700, William wrote: I am on vacation at a residence that has a cable modem. Windows XP connects to the internet with no problem, but I can not get Vista to connect. When I connect the Vista laptop to the ethernet connection on the cable modem, and click on Internet Explorer it lets me know that I am working offline. -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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thanks for reporting back with the good news.
On Fri, 10 Aug 2007 10:48:01 -0700, William wrote: Hey Barb, I am typing this to you on the computer that you just helped me to connect. Thank you very much and have a great weekend!!!!!!! "Barb Bowman" wrote: some cable modems will require you to power cycle them between connecting different computers/network cards because the bridging table is expecting the mac address of the last computer that was connected. you don't mention a router and state you connect direct to the cable modem. unplug the cable modem and plug it back in. then power up the computer that won't connect. what happens? On Thu, 9 Aug 2007 09:44:03 -0700, William wrote: I am on vacation at a residence that has a cable modem. Windows XP connects to the internet with no problem, but I can not get Vista to connect. When I connect the Vista laptop to the ethernet connection on the cable modem, and click on Internet Explorer it lets me know that I am working offline. -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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ipconfig /all will tell you ip information on the XP.
Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "William" wrote in message ... I just went to look at the IP address for this computer (the XP computer), to see what IP address it has, only to find that it is on what I believe is called DHCP (Obtain an IP address automatically). This XP computer is working flawlessy on this connection from just plugging it in, and it doesn't have a Static IP. Is there some sort of fundemental setting that I might be missing on the Vista computer that is preventing it from connecting to this cable modem? "Robert L [MVP - Networking]" wrote: No, 169.254.0.0 is not good IP. Refer to XP IP, you may be able to figure it out. Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "William" wrote in message ... Please tell me if I have done the right thing so far, and what I need to do next. I opened "Network Connections," right-clicked "Local Area Connection," and picked "Properties." Under the "Network" tab I unselected TCP/IPv6. I then selected TCP/IPv4, clicked "Properties." I changed the selection from "Obtain an IP address automatically" to "Use the following IP address" and for the IP address i put in 169.254.55.91. The Subnet Mask became 255.255.0.0. I am still unable to access the internet. When I open it Internet Explorer it still lets me know that I am offline. There is also an exclamation point over the Network Icon in the task bar. Please let me know what I should do. Thanks!!! "Robert L [MVP - Networking]" wrote: In this case, just setup static IP. Or this post may help. Vista: unidentified networkThe Network and Sharing center will identify the network as "unidentified network", with limited connectivity. I've checked with motherboard and chipset ... http://www.chicagotech.net/netforums...a9d9f b0d00cc Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "William" wrote in message ... I am on vacation at a residence that has a cable modem. Windows XP connects to the internet with no problem, but I can not get Vista to connect. When I connect the Vista laptop to the ethernet connection on the cable modem, and click on Internet Explorer it lets me know that I am working offline. I click on the network icon in the task bar, and the Network and Sharing Center opens up. there is a red "X" on the line between "Unidentified Network" and "Internet." I click on the Red "X" and Windows Network Diagnostics comes up. The 3 options that it gives me are no help. I have had this laptop for a few months and it was working fine when I left home yesterday. It is normally connected to a router, along with 2 other computers, and the router is connected to the internet. Thanks for your help!!!!! |