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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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I have bought a Lexmark X1270 All In One Printer, but despite endless emails
and phone calls to Lexmark they are still stating that it is compatible with Vista, i bought this product as it stated that it was. I have used the Vista clean to uninstall any old files of Lexmark then used the Download link for this Printer from their website and yet still there is a problem with the install, it continues to say on installing that the 'interface has stopped working' then when i try to open the All in One program a message comes up 'AIOC has stopped working'. All i can do is print, not scan or copy, im at a loss with this, Lexmark refuse to take responsibilty and Vista have no sloutions. Why would Lexmark sell a product that clearly is not compatible? Has anyone else come across this and found a solution? Thanks |
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I also have Lexmark ALL in One model 1290. I am having the same problem.
I have also received several messages that new hardware has been found and wants to reinstall the Lexmark. "Shaz42" wrote: I have bought a Lexmark X1270 All In One Printer, but despite endless emails and phone calls to Lexmark they are still stating that it is compatible with Vista, i bought this product as it stated that it was. I have used the Vista clean to uninstall any old files of Lexmark then used the Download link for this Printer from their website and yet still there is a problem with the install, it continues to say on installing that the 'interface has stopped working' then when i try to open the All in One program a message comes up 'AIOC has stopped working'. All i can do is print, not scan or copy, im at a loss with this, Lexmark refuse to take responsibilty and Vista have no sloutions. Why would Lexmark sell a product that clearly is not compatible? Has anyone else come across this and found a solution? Thanks |
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On Aug 21, 8:50 pm, SHORTIE wrote:
I also have LexmarkALLinOnemodel 1290. I am having the same problem. I have also received several messages that new hardware has been found and wants to reinstall theLexmark. "Shaz42" wrote: I have bought aLexmarkX1270AllInOnePrinter, but despite endless emails and phone calls toLexmarkthey are still stating that it is compatible with Vista, i bought this product as it stated that it was. I have used the Vista clean to uninstall any old files ofLexmarkthen used the Download link for this Printer from their website and yet still there is a problem with the install, it continues to say on installing that the 'interface has stopped working' then when i try to open theAllinOne program a message comes up 'AIOC has stopped working'. Alli can do is print, not scan or copy, im at a loss with this,Lexmark refuse to take responsibilty and Vista have no sloutions. Why wouldLexmarksell a product that clearly is not compatible? Has anyone else come across this and found a solution? Thanks- Hide quoted text - - Show quoted text - Looks theres a LOT of us having the SAME problem, from the best I can tell it is the SOFTWARE, when you install the software, mine always gives me an error messgae about something stopping, and that windows would let me know when there is a fix (YEAH RIGHT), I have tried EVERYTHING to get this to work. I can PRINT thru windows, but you can't scan or copy without the control center working, and it won't work, keeps saying AOIC.exe stopped responding, cause it never fully loaded from the stupid CD, Preparing to E-Mail Lexmark, and see If they can tell me what to try next. If I get it fixed I will come back and post the solution!!!! Thanks, Len P |
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Same problem here with x1185. I also worked with Lexmark tech. Nothing fixed
it. I tried new Lex 1240 ,with proper driver on cd, same trouble. Tbl is on machine running Vista Home Basic. I also have a machine with Vista Home Premium that works fine with the x1185. Waiting for your "got it fixed "post. John H. wrote in message ups.com... On Aug 21, 8:50 pm, SHORTIE wrote: I also have LexmarkALLinOnemodel 1290. I am having the same problem. I have also received several messages that new hardware has been found and wants to reinstall theLexmark. "Shaz42" wrote: I have bought aLexmarkX1270AllInOnePrinter, but despite endless emails and phone calls toLexmarkthey are still stating that it is compatible with Vista, i bought this product as it stated that it was. I have used the Vista clean to uninstall any old files ofLexmarkthen used the Download link for this Printer from their website and yet still there is a problem with the install, it continues to say on installing that the 'interface has stopped working' then when i try to open theAllinOne program a message comes up 'AIOC has stopped working'. Alli can do is print, not scan or copy, im at a loss with this,Lexmark refuse to take responsibilty and Vista have no sloutions. Why wouldLexmarksell a product that clearly is not compatible? Has anyone else come across this and found a solution? Thanks- Hide quoted text - - Show quoted text - Looks theres a LOT of us having the SAME problem, from the best I can tell it is the SOFTWARE, when you install the software, mine always gives me an error messgae about something stopping, and that windows would let me know when there is a fix (YEAH RIGHT), I have tried EVERYTHING to get this to work. I can PRINT thru windows, but you can't scan or copy without the control center working, and it won't work, keeps saying AOIC.exe stopped responding, cause it never fully loaded from the stupid CD, Preparing to E-Mail Lexmark, and see If they can tell me what to try next. If I get it fixed I will come back and post the solution!!!! Thanks, Len P |
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On Sep 6, 2:23 pm, "JohnH" wrote:
Same problem here with x1185. I also worked withLexmarktech. Nothing fixed it. I tried new Lex 1240 ,with proper driver on cd, same trouble. Tbl is on machine running Vista Home Basic. I also have a machine with Vista Home Premium that works fine with the x1185. Waiting for your "got it fixed "post. John H. wrote in message ups.com... On Aug 21, 8:50 pm, SHORTIE wrote: I also have LexmarkALLinOnemodel 1290. I am having the same problem. I have also received several messages that new hardware has been found and wants to reinstall theLexmark. "Shaz42" wrote: I have bought aLexmarkX1270AllInOnePrinter, but despite endless emails and phone calls toLexmarkthey are still stating that it is compatible with Vista, i bought this product as it stated that it was. I have used the Vista clean to uninstall any old files ofLexmarkthen used the Download link for this Printer from their website and yet still there is a problem with the install, it continues to say on installing that the 'interface has stopped working' then when i try to open theAllinOne program a message comes up 'AIOC has stopped working'. Alli can do is print, not scan or copy, im at a loss with this,Lexmark refuse to take responsibilty and Vista have no sloutions. Why wouldLexmarksell a product that clearly is not compatible? Has anyone else come across this and found a solution? Thanks- Hide quoted text - - Show quoted text - Looks theres a LOT of us having the SAME problem, from the best I can tell it is the SOFTWARE, when you install the software, mine always gives me an error messgae about something stopping, and that windows would let me know when there is a fix (YEAH RIGHT), I have tried EVERYTHING to get this to work. I can PRINT thru windows, but you can't scan or copy without the control center working, and it won't work, keeps saying AOIC.exe stopped responding, cause it never fully loaded from the stupid CD, Preparing to E-MailLexmark, and see If they can tell me what to try next. If I get it fixed I will come back and post the solution!!!! Thanks, Len P- Hide quoted text - - Show quoted text - John, You might be waiting a LONG time!! I tried for 12 HOURS yesterday, to no avail, today I got online with their online chat support, and he gave me the link to the uninstall program (which I already had, and had tried, but I downloaded it again, just in case they changed it or something) and a link to the install program, that he said had been "updated" since yesterday (YEAH RIGHT) The date on the file was April of this year, I had to laugh. Same results as always , right after you run the install vista gives the error message "Print status window interface has stopped working" Then every time you try to open the All in one center you get the AIOC.exe has stopped working error, guess I am going to send this back to wal- mart, If they will take it. I ordered it online. The sad thing is, when I upgraded to Vista, my 100.00+ Canon scanner was incompatible (figgers huh?) so thats why I decided to buy the all in one, my old lexmark printer (OVER 5 years old) worked GREAT in Vista, but I really need a scanner. I really like Vista, but I also HATE it. I'm tempted to go back to XP. Vista was released too soon in my opinion, and has horrid support features, basically you have to post it, and other people online help you If they can, I have yet to find a number to call, and even If I found it, they would probably want so much a minute for the support. I should have saved my 120.00. I gave up, If anyone knows a fix, post it. Thanks all, Laterz, Len P |
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I have a new Vista Home Premium system and a new Lexmark x1270. When I could not get the AIOC to work I went to the Lexmark website and downloaded the Vista drivers found the information for the cleaner file and reinstalled the software per their instructions, I tried three times, still can't get it to work. Lexmark seems to have heard of the problem repeatedly, has the files available to get it to work right, but I can't seem to get it to work with their instructions. I will be watching the group to see if anyone finds a way this can be resolved short of taking it back and exchanging it for one that will work. I only wanted an inexpensive scan and print for home things and I have a hard time believing they would put Vista compatible on there if it isn't, but here we are, lol. OK I have vented, I hope there is a solution. Glenda |
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"Glenda P" glendanow2000(at)hotmail.com wrote in message ... Lexmark seems to have heard of the problem repeatedly, has the files available to get it to work right, but I can't seem to get it to work with their instructions. What error message do you get? If it's Cant communicate with printer, then Lexmark hasn't fixed it yet. Tom Lake |
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Lexmark seems to have heard of the problem repeatedly, has the files available to get it to work right, but I can't seem to get it to work with their instructions. What error message do you get? If it's Cant communicate with printer, then Lexmark hasn't fixed it yet. Tom Lake Hi Tom, The knowledge base article was in reference to: Error Opening the All in one Center -- The printer would print but the scanner/copier could not be accessed because the All in one center would not open. It wasn't specified if the AIOC error was no communication with the printer. The instructions for errors in opening the All in One Center were for cleaning up the old software and Drivers and re-installing, which I never could get to work. I gave up on it, took it back and exchanged it for a HP Photosmart C 4280. All-in-One I was thrilled to have it print copy and scan and *work* before I even installed the software and connected it to the PC. When I did install the software and connect the cable everything worked the first time, no problems. I have to say that when I took it back, the experience had been so bad, I could not bring myself to try another Lexmark, lol, even though I had been a happy camper with them for years. I love the HP and it was a small difference in price, about $20.00 more. Well worth it! Glenda Picture Trail Bead Album http://www.picturetrail.com/gallery/view?uid=3660321 Kits, patterns and books: http://readytobead.com My books http://www.lulu.com/Glendasbooks |
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