|
|
Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
|||||||
| Music, Pictures and Video with Vista Using music, pictures and video with Windows Vista. (microsoft.public.windows.vista.music_pictures_video) |
|
|
LinkBack | Thread Tools | Display Modes |
August 15th 07, 07:27 PM
posted to microsoft.public.windows.vista.music_pictures_video
|
|||
|
|||
Can't play .avi's, "COM Surrogate closed"
Awhile back I installed Cucsoft Zune DVD ripper. Ever since then WMP
crashes anytime I attempt to play an .avi. What's worse, anytime that I browse to a folder that has .avi's in it and thumbnail previews are enabled, Explorer crashes and I get an error message indicating that "COM Surrogate has closed" and Data Execution Prevention has closed the COM Surrogate. I've since uninstalled Cucusoft, but I still can't play .avi's. Any idea as to what's going on? Jason 
|
|
August 15th 07, 07:31 PM
posted to microsoft.public.windows.vista.music_pictures_video
|
|||
|
|||
|
Can't play .avi's, "COM Surrogate closed"
What's the fault bucket data as found in the Problem Reports and Solutions center-- http://zachd.com/pss/pss.html#bucket ? -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- "Jason" wrote in message ... Awhile back I installed Cucsoft Zune DVD ripper. Ever since then WMP crashes anytime I attempt to play an .avi. What's worse, anytime that I browse to a folder that has .avi's in it and thumbnail previews are enabled, Explorer crashes and I get an error message indicating that "COM Surrogate has closed" and Data Execution Prevention has closed the COM Surrogate. I've since uninstalled Cucusoft, but I still can't play .avi's. Any idea as to what's going on? Jason
|
|
August 15th 07, 08:37 PM
posted to microsoft.public.windows.vista.music_pictures_video
|
|||
|
|||
|
Can't play .avi's, "COM Surrogate closed"
The Problem Reports and Solutions center is completely full of the
following identical COM Surrogate errors: ======================================= Product COM Surrogate Problem Stopped working Date 8/15/2007 3:25 PM Status Not Reported Problem signature Problem Event Name: BEX Application Name: DllHost.exe Application Version: 6.0.6000.16386 Application Timestamp: 4549b14e Fault Module Name: StackHash_ae6d Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 00000000 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 1033 Additional Information 1: ae6d Additional Information 2: f2712bce00700165596de73be6f62e67 Additional Information 3: 8425 Additional Information 4: b7aa3cce28b20080104a41c605f87307 Files that help describe the problem Version.txt AppCompat.txt memory.hdmp minidump.mdmp On Wed, 15 Aug 2007 12:31:59 -0700, "zachd [MSFT]" wrote: What's the fault bucket data as found in the Problem Reports and Solutions center-- http://zachd.com/pss/pss.html#bucket ? -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights.
|
|
August 15th 07, 09:09 PM
posted to microsoft.public.windows.vista.music_pictures_video
|
|||
|
|||
|
Can't play .avi's, "COM Surrogate closed"
That's marked as Not Reported - you should report these back. I generally try to make sure that most non-generic crashes relate back to the appropriate solutions. This particular crash is a little generic, but is most commonly due to ffdshow.ax being on your system. (nevideo.ax can also be a cause of this) Regardless, this should be due to a third party codec doing bad memory management when AVI thumbnails are being retrieved. Is FFDShow or Nero on this system? You can also fix this by turning off the Thumbnail view, but that's rather overkill. -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- "Jason" wrote in message ... The Problem Reports and Solutions center is completely full of the following identical COM Surrogate errors: ======================================= Product COM Surrogate Problem Stopped working Date 8/15/2007 3:25 PM Status Not Reported Problem signature Problem Event Name: BEX Application Name: DllHost.exe Application Version: 6.0.6000.16386 Application Timestamp: 4549b14e Fault Module Name: StackHash_ae6d Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 00000000 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 1033 Additional Information 1: ae6d Additional Information 2: f2712bce00700165596de73be6f62e67 Additional Information 3: 8425 Additional Information 4: b7aa3cce28b20080104a41c605f87307 Files that help describe the problem Version.txt AppCompat.txt memory.hdmp minidump.mdmp On Wed, 15 Aug 2007 12:31:59 -0700, "zachd [MSFT]" wrote: What's the fault bucket data as found in the Problem Reports and Solutions center-- http://zachd.com/pss/pss.html#bucket ? -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights.
|
|
August 16th 07, 04:09 AM
posted to microsoft.public.windows.vista.music_pictures_video
|
|||
|
|||
|
Can't play .avi's, "COM Surrogate closed"
There are no Nero apps installed.
I"m not sure what ffdshow is, but I have the K-Lite codec pack installed and there's an ffdshow directory underneath Program Files\K-Lite. Is this what you're talking about? Oh, and I've reported the errors  Jason On Wed, 15 Aug 2007 14:09:25 -0700, "zachd [MSFT]" wrote: That's marked as Not Reported - you should report these back. I generally try to make sure that most non-generic crashes relate back to the appropriate solutions. This particular crash is a little generic, but is most commonly due to ffdshow.ax being on your system. (nevideo.ax can also be a cause of this) Regardless, this should be due to a third party codec doing bad memory management when AVI thumbnails are being retrieved. Is FFDShow or Nero on this system? You can also fix this by turning off the Thumbnail view, but that's rather overkill. -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights.
|
|
August 16th 07, 07:27 AM
posted to microsoft.public.windows.vista.music_pictures_video
|
|||
|
|||
|
Can't play .avi's, "COM Surrogate closed"
K-Lite is generally garbage. If this is all you're seeing, I'd consider you somewhat lucky. What's in that ffdshow directory? What files in total are under those directories? They do some pretty stupid things, so it'd be good to have a vague understanding of what they've done to your system. Please don't use K-Lite. I have trouble keeping up with exactly what horribleness that they're currently doing, but it's got a pretty pathetic history of breaking systems. Nobody competent should ever be recommending them. If you need a codec, get that specific codec direct from the vendor to ensure that you get the latest most stable most secure version. Codec packs are generally absolute garbage that throw in the kitchen sink as well as random other incompetent garbage and badness. It is a real challenge to keep with exactly what each codec pack is doing badly on any given data. There is NO safe codec pack that I'm aware of. Even the "safe" ones manage to screw it up. Totally utterly not worth the cost to users. -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- "Jason" wrote in message ... There are no Nero apps installed. I"m not sure what ffdshow is, but I have the K-Lite codec pack installed and there's an ffdshow directory underneath Program Files\K-Lite. Is this what you're talking about? Oh, and I've reported the errors Jason On Wed, 15 Aug 2007 14:09:25 -0700, "zachd [MSFT]" wrote: That's marked as Not Reported - you should report these back. I generally try to make sure that most non-generic crashes relate back to the appropriate solutions. This particular crash is a little generic, but is most commonly due to ffdshow.ax being on your system. (nevideo.ax can also be a cause of this) Regardless, this should be due to a third party codec doing bad memory management when AVI thumbnails are being retrieved. Is FFDShow or Nero on this system? You can also fix this by turning off the Thumbnail view, but that's rather overkill. -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights.
|
|
August 16th 07, 05:53 PM
posted to microsoft.public.windows.vista.music_pictures_video
|
|||
|
|||
|
Can't play .avi's, "COM Surrogate closed"
The k-lite\ffdshow directory just has a bunch of dll's in it, as well
as about 18 .xcm files (not sure what those are). Should I just uninstall k-lite and see what happens? Jason On Thu, 16 Aug 2007 00:27:50 -0700, "zachd [MSFT]" wrote: K-Lite is generally garbage. If this is all you're seeing, I'd consider you somewhat lucky. What's in that ffdshow directory? What files in total are under those directories? They do some pretty stupid things, so it'd be good to have a vague understanding of what they've done to your system. Please don't use K-Lite. I have trouble keeping up with exactly what horribleness that they're currently doing, but it's got a pretty pathetic history of breaking systems. Nobody competent should ever be recommending them. If you need a codec, get that specific codec direct from the vendor to ensure that you get the latest most stable most secure version. Codec packs are generally absolute garbage that throw in the kitchen sink as well as random other incompetent garbage and badness. It is a real challenge to keep with exactly what each codec pack is doing badly on any given data. There is NO safe codec pack that I'm aware of. Even the "safe" ones manage to screw it up. Totally utterly not worth the cost to users. -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights.
|
|
August 16th 07, 10:20 PM
posted to microsoft.public.windows.vista.music_pictures_video
|
|||
|
|||
|
Can't play .avi's, "COM Surrogate closed"
I posted early, but didn't see my response: Yes. K-Lite is not good or useful software. http://zachd.com/pss/pss.html#divx is my position there. -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- "Jason" wrote in message ... The k-lite\ffdshow directory just has a bunch of dll's in it, as well as about 18 .xcm files (not sure what those are). Should I just uninstall k-lite and see what happens? Jason On Thu, 16 Aug 2007 00:27:50 -0700, "zachd [MSFT]" wrote: K-Lite is generally garbage. If this is all you're seeing, I'd consider you somewhat lucky. What's in that ffdshow directory? What files in total are under those directories? They do some pretty stupid things, so it'd be good to have a vague understanding of what they've done to your system. Please don't use K-Lite. I have trouble keeping up with exactly what horribleness that they're currently doing, but it's got a pretty pathetic history of breaking systems. Nobody competent should ever be recommending them. If you need a codec, get that specific codec direct from the vendor to ensure that you get the latest most stable most secure version. Codec packs are generally absolute garbage that throw in the kitchen sink as well as random other incompetent garbage and badness. It is a real challenge to keep with exactly what each codec pack is doing badly on any given data. There is NO safe codec pack that I'm aware of. Even the "safe" ones manage to screw it up. Totally utterly not worth the cost to users. -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights.
|
|
August 16th 07, 11:29 PM
posted to microsoft.public.windows.vista.music_pictures_video
|
|||
|
|||
|
Can't play .avi's, "COM Surrogate closed"
I uninstalled K-Lite and manually remvoed all of its orphaned entries
from the registry. My COM Surrogate problem appears to be fixed. Thanks for the help. Jason On Thu, 16 Aug 2007 15:20:02 -0700, "zachd [MSFT]" wrote: I posted early, but didn't see my response: Yes. K-Lite is not good or useful software. http://zachd.com/pss/pss.html#divx is my position there. -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights.
|
|
August 16th 07, 11:37 PM
posted to microsoft.public.windows.vista.music_pictures_video
|
|||
|
|||
|
Can't play .avi's, "COM Surrogate closed"
Good to hear. I'm glad you've got it all working again. =) -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- "Jason" wrote in message ... I uninstalled K-Lite and manually remvoed all of its orphaned entries from the registry. My COM Surrogate problem appears to be fixed. Thanks for the help. Jason On Thu, 16 Aug 2007 15:20:02 -0700, "zachd [MSFT]" wrote: I posted early, but didn't see my response: Yes. K-Lite is not good or useful software. http://zachd.com/pss/pss.html#divx is my position there. -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights.
|
Linear Mode
