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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Canoscan FB620p installs but won't run
I have a Canoscan FB620P that runs fine under XP. I downloaded and installed
the drivers and software, set the compatability mode to XP SP2, but when I try to run I get "Profile not found. Error code 0x24050010" What is going on? Tried the compatability in admin mode, same error. |
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Canoscan FB620p installs but won't run
ive got the same problem... somone that got a solution? -- larsmarius ------------------------------------------------------------------------ larsmarius's Profile: http://vista64.net/forums/member.php?userid=1192 View this thread: http://vista64.net/forums/showthread.php?t=18136 |
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Canoscan FB620p installs but won't run
Solution: Contact Canon about updated drivers for Vista.
Without the appropriate drivers from Canon, your chances of getting it to work are slim and none! larsmarius wrote: ive got the same problem... somone that got a solution? |
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Canoscan FB620p installs but won't run
Theo schrieb:
Solution: Contact Canon about updated drivers for Vista. There is none. Without the appropriate drivers from Canon, your chances of getting it to work are slim and none! There is hope, of course, that Canon will offer drivers after Jan. 30, 2007... Roy larsmarius wrote: ive got the same problem... somone that got a solution? |
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error message profile not found 0x24050010
Hello all
Yep same problem here , device is a canon fb630p flt bed scanner. I dont want to buy a new scanner yet ! John chees from Australia EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com |
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error message profile not found 0x24050010
Here is the reply I got from Canon:
Startear Mr. G: Thank you for contacting Canon product support. We value you as a Canon customer and appreciate the opportunity to assist you. I am sorry to hear that your CanoScan FB 620P will not install in Windows Vista. At this time, Windows Vista drivers are not available for your product. We apologize for the inconvenience you are experiencing. Future updates on the availability of Vista drivers will be posted to the FAQs and Knowledge Base sections of the product support pages on the Canon USA website at http://www.canontechsupport.com. You may also want to consider the Canon Loyalty Program, which provides you the opportunity to upgrade to a new Windows Vista compatible scanner via next-day delivery. If you would like to take part in this option, please reply back to us within the next 14 days and provide your want to enter the program. Once we receive this information you will be registered for the Canon Loyalty Program and provided with a Discount Code. The Discount Code will be emailed to you separately along with further instructions on how to use the Canon Loyalty program. Please feel free to contact us again if you have any other questions or concerns with your CanoScan FB 620P. Thank you for contacting Canon. Sincerely, Devin Technical Support Representative "John C" wrote: Hello all Yep same problem here , device is a canon fb630p flt bed scanner. I dont want to buy a new scanner yet ! John chees from Australia EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com |
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Canoscan FB620p installs but won't run
=?Utf-8?B?Z29yZ29s?=;74318 Wrote: I have a Canoscan FB620P that runs fine under XP. I downloaded and installed the drivers and software, set the compatability mode to XP SP2, but when I try to run I get "Profile not found. Error code 0x24050010" What is going on? Tried the compatability in admin mode, same error. The driver ScanCraft366.exe does work in Vista Home Premium 32bit. However, the standard installation by just doubling-clicking will cause a "Profile not found" when attempting to scan after installation. To resolve this, you should try running the setup file in Compatibility mode (I used Win 2000) and run it as an administrator. -- JaLooNz |
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