A Windows Vista forum. Vista Banter

Welcome to Vista Banter.

You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact contact support.

Go Back   Home » Vista Banter forum » Microsoft Windows Vista » Hardware and Windows Vista
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices)

Canoscan FB620p installs but won't run



 
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old September 19th 06, 10:44 PM posted to microsoft.public.windows.vista.hardware_devices
gorgol
external usenet poster
 
Posts: 3
Default Canoscan FB620p installs but won't run

I have a Canoscan FB620P that runs fine under XP. I downloaded and installed
the drivers and software, set the compatability mode to XP SP2, but when I
try to run I get "Profile not found. Error code 0x24050010"

What is going on? Tried the compatability in admin mode, same error.


  #2 (permalink)  
Old January 3rd 07, 03:17 PM posted to microsoft.public.windows.vista.hardware_devices
larsmarius
external usenet poster
 
Posts: 1
Default Canoscan FB620p installs but won't run


ive got the same problem... somone that got a solution?


--
larsmarius
------------------------------------------------------------------------
larsmarius's Profile: http://vista64.net/forums/member.php?userid=1192
View this thread: http://vista64.net/forums/showthread.php?t=18136

  #3 (permalink)  
Old January 3rd 07, 05:29 PM posted to microsoft.public.windows.vista.hardware_devices
Theo
external usenet poster
 
Posts: 396
Default Canoscan FB620p installs but won't run

Solution: Contact Canon about updated drivers for Vista.

Without the appropriate drivers from Canon, your chances of
getting it to work are slim and none!

larsmarius wrote:
ive got the same problem... somone that got a solution?


  #4 (permalink)  
Old January 4th 07, 03:39 PM posted to microsoft.public.windows.vista.hardware_devices
Roy Coorne
external usenet poster
 
Posts: 334
Default Canoscan FB620p installs but won't run

Theo schrieb:
Solution: Contact Canon about updated drivers for Vista.


There is none.

Without the appropriate drivers from Canon, your chances of getting it
to work are slim and none!


There is hope, of course, that Canon will offer drivers after Jan. 30,
2007...

Roy


larsmarius wrote:
ive got the same problem... somone that got a solution?


  #5 (permalink)  
Old February 6th 07, 12:40 AM posted to microsoft.public.windows.vista.hardware_devices
John C
external usenet poster
 
Posts: 1
Default error message profile not found 0x24050010

Hello all

Yep same problem here , device is a canon fb630p
flt bed scanner.
I dont want to buy a new scanner yet !

John


chees from Australia

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com
  #6 (permalink)  
Old February 8th 07, 04:14 PM posted to microsoft.public.windows.vista.hardware_devices
gorgol
external usenet poster
 
Posts: 3
Default error message profile not found 0x24050010

Here is the reply I got from Canon:

Startear Mr. G:

Thank you for contacting Canon product support. We value you as a Canon
customer and appreciate the opportunity to assist you. I am sorry to
hear that your CanoScan FB 620P will not install in Windows Vista.

At this time, Windows Vista drivers are not available for your product.
We apologize for the inconvenience you are experiencing. Future updates
on the availability of Vista drivers will be posted to the FAQs and
Knowledge Base sections of the product support pages on the Canon USA
website at http://www.canontechsupport.com. You may also want to
consider the Canon Loyalty Program, which provides you the opportunity
to upgrade to a new Windows Vista compatible scanner via next-day
delivery.

If you would like to take part in this option, please reply back to us
within the next 14 days and provide your want to enter the program.

Once we receive this information you will be registered for the Canon
Loyalty Program and provided with a Discount Code. The Discount Code
will be emailed to you separately along with further instructions on how to
use the Canon Loyalty program.

Please feel free to contact us again if you have any other questions or
concerns with your CanoScan FB 620P.

Thank you for contacting Canon.

Sincerely,

Devin
Technical Support Representative

"John C" wrote:

Hello all

Yep same problem here , device is a canon fb630p
flt bed scanner.
I dont want to buy a new scanner yet !

John


chees from Australia

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

  #7 (permalink)  
Old June 27th 09, 10:31 AM posted to microsoft.public.windows.vista.hardware_devices
JaLooNz
external usenet poster
 
Posts: 1
Default Canoscan FB620p installs but won't run


=?Utf-8?B?Z29yZ29s?=;74318 Wrote:
I have a Canoscan FB620P that runs fine under XP. I downloaded and
installed
the drivers and software, set the compatability mode to XP SP2, but
when I
try to run I get "Profile not found. Error code 0x24050010"

What is going on? Tried the compatability in admin mode, same error.


The driver ScanCraft366.exe does work in Vista Home Premium 32bit.
However, the standard installation by just doubling-clicking will cause
a "Profile not found" when attempting to scan after installation.

To resolve this, you should try running the setup file in Compatibility
mode (I used Win 2000) and run it as an administrator.


--
JaLooNz
 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT. The time now is 02:16 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.Search Engine Optimization by vBSEO 3.0.0 RC6
Copyright 2004-2020 Vista Banter.
The comments are property of their posters.