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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan)

"Windows Explorer Has Stopped Working" - Message Appears



 
 
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  #1 (permalink)  
Old August 24th 07, 06:26 PM posted to microsoft.public.windows.vista.print_fax_scan
Mike
external usenet poster
 
Posts: 751
Default "Windows Explorer Has Stopped Working" - Message Appears

I get this message everytime that I try to install a network printer in Vista
Ultimate. I bring the "Add Printer" wizard, select netwrok printer, and I
get the "Windows Explorer Has Stopped Working" box, then Explorer restarts
and I'm back to square one.

I'm running Vista Ultimate on a 2.67 GHz Quad-Core CPU & 4GB RAM.

Thanks,

Mike
  #2 (permalink)  
Old August 24th 07, 06:52 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default "Windows Explorer Has Stopped Working" - Message Appears

Is this a home network or a domain?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mike" wrote in message
news
I get this message everytime that I try to install a network printer in
Vista
Ultimate. I bring the "Add Printer" wizard, select netwrok printer, and I
get the "Windows Explorer Has Stopped Working" box, then Explorer restarts
and I'm back to square one.

I'm running Vista Ultimate on a 2.67 GHz Quad-Core CPU & 4GB RAM.

Thanks,

Mike



  #3 (permalink)  
Old August 24th 07, 07:00 PM posted to microsoft.public.windows.vista.print_fax_scan
Mike
external usenet poster
 
Posts: 751
Default "Windows Explorer Has Stopped Working" - Message Appears

I tried to search the message as it appeared and received 7 results, none of
which were helpful. Can you point me to a specific article?

"Alan Morris [MSFT]" wrote:

Is this a home network or a domain?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mike" wrote in message
news
I get this message everytime that I try to install a network printer in
Vista
Ultimate. I bring the "Add Printer" wizard, select netwrok printer, and I
get the "Windows Explorer Has Stopped Working" box, then Explorer restarts
and I'm back to square one.

I'm running Vista Ultimate on a 2.67 GHz Quad-Core CPU & 4GB RAM.

Thanks,

Mike




  #4 (permalink)  
Old August 24th 07, 07:02 PM posted to microsoft.public.windows.vista.print_fax_scan
Mike
external usenet poster
 
Posts: 751
Default "Windows Explorer Has Stopped Working" - Message Appears

This is on a domain.

"Alan Morris [MSFT]" wrote:

Is this a home network or a domain?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mike" wrote in message
news
I get this message everytime that I try to install a network printer in
Vista
Ultimate. I bring the "Add Printer" wizard, select netwrok printer, and I
get the "Windows Explorer Has Stopped Working" box, then Explorer restarts
and I'm back to square one.

I'm running Vista Ultimate on a 2.67 GHz Quad-Core CPU & 4GB RAM.

Thanks,

Mike




  #5 (permalink)  
Old August 24th 07, 07:23 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default "Windows Explorer Has Stopped Working" - Message Appears

Are printers published into your Active Directory? If not you can disable
the AD search feature

gpedit.msc
Computer Configuration / Admin Templates / Printers / Add Printer wizard -
Network scan page (Managed network)
Disable or configure for you purpose

in a cmd window
gpupdate /force

this refreshes the policies

Now run Add Printer


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mike" wrote in message
...
This is on a domain.

"Alan Morris [MSFT]" wrote:

Is this a home network or a domain?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Mike" wrote in message
news
I get this message everytime that I try to install a network printer in
Vista
Ultimate. I bring the "Add Printer" wizard, select netwrok printer,
and I
get the "Windows Explorer Has Stopped Working" box, then Explorer
restarts
and I'm back to square one.

I'm running Vista Ultimate on a 2.67 GHz Quad-Core CPU & 4GB RAM.

Thanks,

Mike






  #6 (permalink)  
Old August 24th 07, 07:54 PM posted to microsoft.public.windows.vista.print_fax_scan
Mike
external usenet poster
 
Posts: 751
Default "Windows Explorer Has Stopped Working" - Message Appears

I tried the gpupdate /force and it gave me a message that it completed
successfully but when I tried to add the printer, Windows Explorer stopped
working, restarted, etc...



"Alan Morris [MSFT]" wrote:

Are printers published into your Active Directory? If not you can disable
the AD search feature

gpedit.msc
Computer Configuration / Admin Templates / Printers / Add Printer wizard -
Network scan page (Managed network)
Disable or configure for you purpose

in a cmd window
gpupdate /force

this refreshes the policies

Now run Add Printer


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mike" wrote in message
...
This is on a domain.

"Alan Morris [MSFT]" wrote:

Is this a home network or a domain?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Mike" wrote in message
news I get this message everytime that I try to install a network printer in
Vista
Ultimate. I bring the "Add Printer" wizard, select netwrok printer,
and I
get the "Windows Explorer Has Stopped Working" box, then Explorer
restarts
and I'm back to square one.

I'm running Vista Ultimate on a 2.67 GHz Quad-Core CPU & 4GB RAM.

Thanks,

Mike






  #7 (permalink)  
Old August 27th 07, 11:56 AM posted to microsoft.public.windows.vista.print_fax_scan
Mike
external usenet poster
 
Posts: 751
Default "Windows Explorer Has Stopped Working" - Message Appears

Alan:

Okay, after a nice weekend off and clearing the workweek cobwebs, I went
into the group policy and changed a few settings. However, trying to add a
network printer still causes Windows Explorer to crash and restart. Is there
anything else that you can suggest? I guess that I just cannot understand
why this simple little thing would cause Explorer to bomb the way that it
does.

Thanks in advance for any help.


Mike


"Alan Morris [MSFT]" wrote:

Are printers published into your Active Directory? If not you can disable
the AD search feature

gpedit.msc
Computer Configuration / Admin Templates / Printers / Add Printer wizard -
Network scan page (Managed network)
Disable or configure for you purpose

in a cmd window
gpupdate /force

this refreshes the policies

Now run Add Printer


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mike" wrote in message
...
This is on a domain.

"Alan Morris [MSFT]" wrote:

Is this a home network or a domain?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Mike" wrote in message
news I get this message everytime that I try to install a network printer in
Vista
Ultimate. I bring the "Add Printer" wizard, select netwrok printer,
and I
get the "Windows Explorer Has Stopped Working" box, then Explorer
restarts
and I'm back to square one.

I'm running Vista Ultimate on a 2.67 GHz Quad-Core CPU & 4GB RAM.

Thanks,

Mike






  #8 (permalink)  
Old August 27th 07, 11:11 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default "Windows Explorer Has Stopped Working" - Message Appears

Don't use the Printers Folder wizard to install the printer

START
\\remoteserver

Right click the shared printer name
Connect


Because a bstr is not initialized and a domain function fails

You can also add a string to the AD default location field in an attempt to
work around this.

What server OS are you running on the Domain Controllers?


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mike" wrote in message
...
Alan:

Okay, after a nice weekend off and clearing the workweek cobwebs, I went
into the group policy and changed a few settings. However, trying to add
a
network printer still causes Windows Explorer to crash and restart. Is
there
anything else that you can suggest? I guess that I just cannot understand
why this simple little thing would cause Explorer to bomb the way that it
does.

Thanks in advance for any help.


Mike


"Alan Morris [MSFT]" wrote:

Are printers published into your Active Directory? If not you can
disable
the AD search feature

gpedit.msc
Computer Configuration / Admin Templates / Printers / Add Printer
wizard -
Network scan page (Managed network)
Disable or configure for you purpose

in a cmd window
gpupdate /force

this refreshes the policies

Now run Add Printer


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Mike" wrote in message
...
This is on a domain.

"Alan Morris [MSFT]" wrote:

Is this a home network or a domain?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Mike" wrote in message
news I get this message everytime that I try to install a network printer
in
Vista
Ultimate. I bring the "Add Printer" wizard, select netwrok printer,
and I
get the "Windows Explorer Has Stopped Working" box, then Explorer
restarts
and I'm back to square one.

I'm running Vista Ultimate on a 2.67 GHz Quad-Core CPU & 4GB RAM.

Thanks,

Mike








  #9 (permalink)  
Old August 29th 07, 02:30 PM posted to microsoft.public.windows.vista.print_fax_scan
Mike
external usenet poster
 
Posts: 751
Default "Windows Explorer Has Stopped Working" - Message Appears

Alan:

Sorry that I took so long to get back to you. I am currently using Windows
Server 2003.

I will try to follow the method that you just mentioned.


Thanks

"Alan Morris [MSFT]" wrote:

Don't use the Printers Folder wizard to install the printer

START
\\remoteserver

Right click the shared printer name
Connect


Because a bstr is not initialized and a domain function fails

You can also add a string to the AD default location field in an attempt to
work around this.

What server OS are you running on the Domain Controllers?


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mike" wrote in message
...
Alan:

Okay, after a nice weekend off and clearing the workweek cobwebs, I went
into the group policy and changed a few settings. However, trying to add
a
network printer still causes Windows Explorer to crash and restart. Is
there
anything else that you can suggest? I guess that I just cannot understand
why this simple little thing would cause Explorer to bomb the way that it
does.

Thanks in advance for any help.


Mike


"Alan Morris [MSFT]" wrote:

Are printers published into your Active Directory? If not you can
disable
the AD search feature

gpedit.msc
Computer Configuration / Admin Templates / Printers / Add Printer
wizard -
Network scan page (Managed network)
Disable or configure for you purpose

in a cmd window
gpupdate /force

this refreshes the policies

Now run Add Printer


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Mike" wrote in message
...
This is on a domain.

"Alan Morris [MSFT]" wrote:

Is this a home network or a domain?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Mike" wrote in message
news I get this message everytime that I try to install a network printer
in
Vista
Ultimate. I bring the "Add Printer" wizard, select netwrok printer,
and I
get the "Windows Explorer Has Stopped Working" box, then Explorer
restarts
and I'm back to square one.

I'm running Vista Ultimate on a 2.67 GHz Quad-Core CPU & 4GB RAM.

Thanks,

Mike









 




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