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Old August 21st 08, 12:29 AM posted to microsoft.public.windows.vista.hardware_devices
Marcus
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Posts: 53
Default "HID data has stopped working" - bluetooth mouse error

I have the same issue my friend. I have a HP dv5 Pavillion and just
installed Microsoft Bluetooth mouse 5000 and I have googled and no one knows
how to fix this not eve Microsoft for crying out loud. Even called HP and
they told me to install new chipset in which I did but did not work

"dreadpyrat" wrote:


Hi all,
I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
I'm up to date all on all updates for Vista, including SP1.
I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
It works fine except that as soon as it connects, I get this meesage:

"hid data has stopped working"

Then it asks me to close the program. The mouse still works however, up
until the next time I reboot. Then I have to repeat the installation all
over again.

I installed Intellipoint drivers as suggested on an HP laptop forum -
no fix
I searched Google and Microsoft's knowledge base...nothing.

I'm at a loss, can anyone help?


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dreadpyrat