Hi,

Depends on which update system you are referring to. HP's own update program
generally works pretty well, but it's not a part of Windows Update and
Microsoft will not be able to assist you with it. If it's Windows/Microsoft
Update you are referring to, then free support can be found he
http://support.microsoft.com/ph/6527#tab0. If it's HP's own internal update
engine, then call HP and let them know you are returning their system for a
full refund, then do so. Contact your credit card company, if you used one,
and have the payment withheld. HP is solely responsible for support of their
systems per their OEM agreements. If they don't want to do it, then you
don't want their machine.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"toneywho" wrote in message
...
I have a new computer, a HP Pavilion a6567c. Every time I try to do a
Vista update I get the following error code: 80070005, and I cannot
install this update: HP Bus Controllers and Ports, Display software update
released in May, 2007. HP says it's no concern of theirs and MS sends me
on a chase that leads to me finding this is a common error code but no
common fix. Every thing I try doesn't work. Is there any help anywhere
that has all the fixes in one spot? I bought this computer at Costco and
their help was to reload the program! Failing a way to solve this error
code is there a way to update the HP Bus Controllers and Ports, Displays
using some other means. Thanks for any help.