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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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USB mouse pointer freeze
To whom this may concern,
I just bought a computer running Windows Vista Home Premium (6.0.6000). I use a USB mouse made by Razer, their "Copperhead" mouse ( http://www.razerzone.com/index.php?m...products_id=11 ). When I first plugged in the computer, I plugged in the PS mouse that shipped with it. After I had the machine set up initially, I installed the Copperhead. Vista recognized it and installed it without my having to use the accompanying installation disk for the mouse. However, I went ahead and installed the software that accompanies the mouse, drivers and all, to get the full functionality. I then proceeded to play an on-line game I bought the mouse specifically to play, Electronic Arts' "Battlefield 2". There was no problem. In fact the mouse worked wonderfully and I used it steadily for four months with no problem whatsoever. Last week, I started getting lag. At first I noticed it in-game and attributed it to possible server lag. However, it began to lag...stop cold then suddenly move...when I had no programs running at all. Two days after I saw that, the lag occured and about five minutes later I got a blue screen crash. The very next day, I got another crash (blue screen) just seconds after the lag, and when the mouse came back live. During this lag the power to the mouse was off. The lights on it went dark. When the lag stopped, the mouse lit up again. Just to be sure, I checked the Razer site for driver updates and found they'd developed an updated driver to run on Vista. I installed that, with the current firmware, and the lag seemed to stop. However, it returned. At first the pointer dragged...skipping...and the mouse lights flickered. Then the mouse pointer froze in the middle of the screen. The mouse buttons still worked, as did the scroll wheel. The pointer would not. At this point, I decided to uninstall the Razer drivers, and allow Vista to try to recognize the mouse and install the Windows drivers again. It didn't. I checked the device manager and the mouse icon no longer appeared there. I checked the applet in the Control Panel for the mouse, and where the driver is listed it was blank. Still, the mouse's buttons and scroll wheel worked, and it was drawing power from the USB port. I decided to see if it was a BIOS start up configuration problem. The mouse setting was on [auto-detect]. Having tried everything...the entire checklist...to get it to work, I decided to use the Hewelett Packard restore feature at bootup before Windows booted. There's a selection screen, and the mouse pointer was frozen even there. Since Windows hadn't booted, it seemed the OS wasn't the problem, so I took it to a certified (by Hewlett Packard) service center (a major outlet). They did a complete diagnosis on it, including the motherboard, and found no problem with the computer. The one hitch-in-the-get-along with that was, they used a PS mouse, so their mouse worked. (I told them it was a USB problem.) However, they checked all seven of the USB ports and they were all functioning properly. When I got the machine home and discovered they hadn't corrected the problem, I decided to reformat the drive and install my copy of Windows XP-SP2 Home. It installed with no problem, but the pointer was frozen in the middle of the screen. Again, the buttons worked. So, I reformatted once more and reinstalled my copy of Vista. STILL the pointer did not move. Now, I have to mention he I have two other USB mouses (mice?), one a Microsoft, and the other a Logictech. I tested each attempt at rectifying this with each of the three mouses. I tested each attempt using various USB ports on the machine. The pointer was frozen in all instances. I'm concerned about this for many reasons, the least of which is not the fact I can't use my top-of-the-line gaming mouse, and I was hoping to obtain the Razer "Tarantula" gaming keyboard, as well. Now, I'm not sure if it will work if I did buy it. Further, I've looked into this extensively on-line at various tech websites and found there to be a surprising amount of similar complaints, but along with these a surprisingly small amount of knowledgeable responses. The only significant suggestion I found was a clean reinstallation of Vista, which I did to no avail. I checked the Microsoft Windows website and found almost nothing on this subject, as well. So, I'm here begging. Does anyone with real technical expertise have any idea what's going on with this? If so, does anyone have a clue as to what I can do to get my USB mouse to work with this machine? Bear in mind this machine was thoroughly examined and found to not have any flaws, so it's highly unlikely to be a hardware, motherboard or BIOS problem. I'm not going to pretend I know enough about tech matters to speak knowledgeably about this particular matter and am in need of someone who knows. I have a full report of every possible detail with regard to my machine at http://www.cambio.net/report.html I'm running a Hewlett Packard Pavillion a6000n, AMD Athlon "Windsor" 64 X 2 Dual Core Processor 4200+ (2000 MHz) with 3GB RAM. The mainboard is an ASUSTek Computer Inc. MCP61P-NARRA-00 (02-02-2007) The BIOS is Phoenix Tech., Ltd. 5.01 (512 KB) I'd appreciate any help you can offer Stephen |
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USB mouse pointer freeze
I am having similar issue, it's really frustrating too. I am running the
Vista Ultimate edition and the mouse is just stuck in the middle of the screen. I am runing OS X on the same machine with the same hardware without a glitch. I have tried safe modes, and every possible combination of drivers to no avail. If that makes you feel any better I am an a software engineer and have fairly good knowledge of Win32 development including Vista support. Looks like Microsoft is going to have to get to the bottom of this before we can go on with our lifes. Oh Also, I do not play any games, and have standard MS mouse with wheel. My USB Human Interface Device says (Code 28) "Stephen" wrote: To whom this may concern, I just bought a computer running Windows Vista Home Premium (6.0.6000). I use a USB mouse made by Razer, their "Copperhead" mouse ( http://www.razerzone.com/index.php?m...products_id=11 ). When I first plugged in the computer, I plugged in the PS mouse that shipped with it. After I had the machine set up initially, I installed the Copperhead. Vista recognized it and installed it without my having to use the accompanying installation disk for the mouse. However, I went ahead and installed the software that accompanies the mouse, drivers and all, to get the full functionality. I then proceeded to play an on-line game I bought the mouse specifically to play, Electronic Arts' "Battlefield 2". There was no problem. In fact the mouse worked wonderfully and I used it steadily for four months with no problem whatsoever. Last week, I started getting lag. At first I noticed it in-game and attributed it to possible server lag. However, it began to lag...stop cold then suddenly move...when I had no programs running at all. Two days after I saw that, the lag occured and about five minutes later I got a blue screen crash. The very next day, I got another crash (blue screen) just seconds after the lag, and when the mouse came back live. During this lag the power to the mouse was off. The lights on it went dark. When the lag stopped, the mouse lit up again. Just to be sure, I checked the Razer site for driver updates and found they'd developed an updated driver to run on Vista. I installed that, with the current firmware, and the lag seemed to stop. However, it returned. At first the pointer dragged...skipping...and the mouse lights flickered. Then the mouse pointer froze in the middle of the screen. The mouse buttons still worked, as did the scroll wheel. The pointer would not. At this point, I decided to uninstall the Razer drivers, and allow Vista to try to recognize the mouse and install the Windows drivers again. It didn't. I checked the device manager and the mouse icon no longer appeared there. I checked the applet in the Control Panel for the mouse, and where the driver is listed it was blank. Still, the mouse's buttons and scroll wheel worked, and it was drawing power from the USB port. I decided to see if it was a BIOS start up configuration problem. The mouse setting was on [auto-detect]. Having tried everything...the entire checklist...to get it to work, I decided to use the Hewelett Packard restore feature at bootup before Windows booted. There's a selection screen, and the mouse pointer was frozen even there. Since Windows hadn't booted, it seemed the OS wasn't the problem, so I took it to a certified (by Hewlett Packard) service center (a major outlet). They did a complete diagnosis on it, including the motherboard, and found no problem with the computer. The one hitch-in-the-get-along with that was, they used a PS mouse, so their mouse worked. (I told them it was a USB problem.) However, they checked all seven of the USB ports and they were all functioning properly. When I got the machine home and discovered they hadn't corrected the problem, I decided to reformat the drive and install my copy of Windows XP-SP2 Home. It installed with no problem, but the pointer was frozen in the middle of the screen. Again, the buttons worked. So, I reformatted once more and reinstalled my copy of Vista. STILL the pointer did not move. Now, I have to mention he I have two other USB mouses (mice?), one a Microsoft, and the other a Logictech. I tested each attempt at rectifying this with each of the three mouses. I tested each attempt using various USB ports on the machine. The pointer was frozen in all instances. I'm concerned about this for many reasons, the least of which is not the fact I can't use my top-of-the-line gaming mouse, and I was hoping to obtain the Razer "Tarantula" gaming keyboard, as well. Now, I'm not sure if it will work if I did buy it. Further, I've looked into this extensively on-line at various tech websites and found there to be a surprising amount of similar complaints, but along with these a surprisingly small amount of knowledgeable responses. The only significant suggestion I found was a clean reinstallation of Vista, which I did to no avail. I checked the Microsoft Windows website and found almost nothing on this subject, as well. So, I'm here begging. Does anyone with real technical expertise have any idea what's going on with this? If so, does anyone have a clue as to what I can do to get my USB mouse to work with this machine? Bear in mind this machine was thoroughly examined and found to not have any flaws, so it's highly unlikely to be a hardware, motherboard or BIOS problem. I'm not going to pretend I know enough about tech matters to speak knowledgeably about this particular matter and am in need of someone who knows. I have a full report of every possible detail with regard to my machine at http://www.cambio.net/report.html I'm running a Hewlett Packard Pavillion a6000n, AMD Athlon "Windsor" 64 X 2 Dual Core Processor 4200+ (2000 MHz) with 3GB RAM. The mainboard is an ASUSTek Computer Inc. MCP61P-NARRA-00 (02-02-2007) The BIOS is Phoenix Tech., Ltd. 5.01 (512 KB) I'd appreciate any help you can offer Stephen |
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USB mouse pointer freeze
Ok to fix this issue:
1.) Start in safe mode with networking. 2.) Go to C:\windows\system32\drivers\ and erase moufiltr.sys (or rename it in case you are paranoid) It's a mouse driver from Chic corporation??? (c) 1991-97, so it has some win95-98 non-sense in it, why Vista has it beats me. Of course doing this with keyboard is tricky but possible, to get to command prompt Win-R, cmd.exe. Describing this with keyboard keys will take me a week. 3.)Then go to control panel - device manager (through Win-start menu it's in there somewhere), and erase all uninstall drivers for all troubled devices. When removing the bad mouse device say yes to delete the old driver on uninstall. Note if you do not do Step1 you won't be prompted to delete the old driver. 4.) Then go back to device manager, click alt for menu and choose Action-Scan for hardware changes. The mouse should be recognized and working well right away. Reboot.... Hope this helps!!! "Alex Kuzin" wrote: I am having similar issue, it's really frustrating too. I am running the Vista Ultimate edition and the mouse is just stuck in the middle of the screen. I am runing OS X on the same machine with the same hardware without a glitch. I have tried safe modes, and every possible combination of drivers to no avail. If that makes you feel any better I am an a software engineer and have fairly good knowledge of Win32 development including Vista support. Looks like Microsoft is going to have to get to the bottom of this before we can go on with our lifes. Oh Also, I do not play any games, and have standard MS mouse with wheel. My USB Human Interface Device says (Code 28) "Stephen" wrote: To whom this may concern, I just bought a computer running Windows Vista Home Premium (6.0.6000). I use a USB mouse made by Razer, their "Copperhead" mouse ( http://www.razerzone.com/index.php?m...products_id=11 ). When I first plugged in the computer, I plugged in the PS mouse that shipped with it. After I had the machine set up initially, I installed the Copperhead. Vista recognized it and installed it without my having to use the accompanying installation disk for the mouse. However, I went ahead and installed the software that accompanies the mouse, drivers and all, to get the full functionality. I then proceeded to play an on-line game I bought the mouse specifically to play, Electronic Arts' "Battlefield 2". There was no problem. In fact the mouse worked wonderfully and I used it steadily for four months with no problem whatsoever. Last week, I started getting lag. At first I noticed it in-game and attributed it to possible server lag. However, it began to lag...stop cold then suddenly move...when I had no programs running at all. Two days after I saw that, the lag occured and about five minutes later I got a blue screen crash. The very next day, I got another crash (blue screen) just seconds after the lag, and when the mouse came back live. During this lag the power to the mouse was off. The lights on it went dark. When the lag stopped, the mouse lit up again. Just to be sure, I checked the Razer site for driver updates and found they'd developed an updated driver to run on Vista. I installed that, with the current firmware, and the lag seemed to stop. However, it returned. At first the pointer dragged...skipping...and the mouse lights flickered. Then the mouse pointer froze in the middle of the screen. The mouse buttons still worked, as did the scroll wheel. The pointer would not. At this point, I decided to uninstall the Razer drivers, and allow Vista to try to recognize the mouse and install the Windows drivers again. It didn't. I checked the device manager and the mouse icon no longer appeared there. I checked the applet in the Control Panel for the mouse, and where the driver is listed it was blank. Still, the mouse's buttons and scroll wheel worked, and it was drawing power from the USB port. I decided to see if it was a BIOS start up configuration problem. The mouse setting was on [auto-detect]. Having tried everything...the entire checklist...to get it to work, I decided to use the Hewelett Packard restore feature at bootup before Windows booted. There's a selection screen, and the mouse pointer was frozen even there. Since Windows hadn't booted, it seemed the OS wasn't the problem, so I took it to a certified (by Hewlett Packard) service center (a major outlet). They did a complete diagnosis on it, including the motherboard, and found no problem with the computer. The one hitch-in-the-get-along with that was, they used a PS mouse, so their mouse worked. (I told them it was a USB problem.) However, they checked all seven of the USB ports and they were all functioning properly. When I got the machine home and discovered they hadn't corrected the problem, I decided to reformat the drive and install my copy of Windows XP-SP2 Home. It installed with no problem, but the pointer was frozen in the middle of the screen. Again, the buttons worked. So, I reformatted once more and reinstalled my copy of Vista. STILL the pointer did not move. Now, I have to mention he I have two other USB mouses (mice?), one a Microsoft, and the other a Logictech. I tested each attempt at rectifying this with each of the three mouses. I tested each attempt using various USB ports on the machine. The pointer was frozen in all instances. I'm concerned about this for many reasons, the least of which is not the fact I can't use my top-of-the-line gaming mouse, and I was hoping to obtain the Razer "Tarantula" gaming keyboard, as well. Now, I'm not sure if it will work if I did buy it. Further, I've looked into this extensively on-line at various tech websites and found there to be a surprising amount of similar complaints, but along with these a surprisingly small amount of knowledgeable responses. The only significant suggestion I found was a clean reinstallation of Vista, which I did to no avail. I checked the Microsoft Windows website and found almost nothing on this subject, as well. So, I'm here begging. Does anyone with real technical expertise have any idea what's going on with this? If so, does anyone have a clue as to what I can do to get my USB mouse to work with this machine? Bear in mind this machine was thoroughly examined and found to not have any flaws, so it's highly unlikely to be a hardware, motherboard or BIOS problem. I'm not going to pretend I know enough about tech matters to speak knowledgeably about this particular matter and am in need of someone who knows. I have a full report of every possible detail with regard to my machine at http://www.cambio.net/report.html I'm running a Hewlett Packard Pavillion a6000n, AMD Athlon "Windsor" 64 X 2 Dual Core Processor 4200+ (2000 MHz) with 3GB RAM. The mainboard is an ASUSTek Computer Inc. MCP61P-NARRA-00 (02-02-2007) The BIOS is Phoenix Tech., Ltd. 5.01 (512 KB) I'd appreciate any help you can offer Stephen |
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USB mouse pointer freeze
I got to step two...my drivers folder did not contain a moufiltr.sys file.
Oh well... Thanks for the suggestion though. Wes "Alex Kuzin" wrote: Ok to fix this issue: 1.) Start in safe mode with networking. 2.) Go to C:\windows\system32\drivers\ and erase moufiltr.sys (or rename it in case you are paranoid) It's a mouse driver from Chic corporation??? (c) 1991-97, so it has some win95-98 non-sense in it, why Vista has it beats me. Of course doing this with keyboard is tricky but possible, to get to command prompt Win-R, cmd.exe. Describing this with keyboard keys will take me a week. 3.)Then go to control panel - device manager (through Win-start menu it's in there somewhere), and erase all uninstall drivers for all troubled devices. When removing the bad mouse device say yes to delete the old driver on uninstall. Note if you do not do Step1 you won't be prompted to delete the old driver. 4.) Then go back to device manager, click alt for menu and choose Action-Scan for hardware changes. The mouse should be recognized and working well right away. Reboot.... Hope this helps!!! "Alex Kuzin" wrote: I am having similar issue, it's really frustrating too. I am running the Vista Ultimate edition and the mouse is just stuck in the middle of the screen. I am runing OS X on the same machine with the same hardware without a glitch. I have tried safe modes, and every possible combination of drivers to no avail. If that makes you feel any better I am an a software engineer and have fairly good knowledge of Win32 development including Vista support. Looks like Microsoft is going to have to get to the bottom of this before we can go on with our lifes. Oh Also, I do not play any games, and have standard MS mouse with wheel. My USB Human Interface Device says (Code 28) "Stephen" wrote: To whom this may concern, I just bought a computer running Windows Vista Home Premium (6.0.6000). I use a USB mouse made by Razer, their "Copperhead" mouse ( http://www.razerzone.com/index.php?m...products_id=11 ). When I first plugged in the computer, I plugged in the PS mouse that shipped with it. After I had the machine set up initially, I installed the Copperhead. Vista recognized it and installed it without my having to use the accompanying installation disk for the mouse. However, I went ahead and installed the software that accompanies the mouse, drivers and all, to get the full functionality. I then proceeded to play an on-line game I bought the mouse specifically to play, Electronic Arts' "Battlefield 2". There was no problem. In fact the mouse worked wonderfully and I used it steadily for four months with no problem whatsoever. Last week, I started getting lag. At first I noticed it in-game and attributed it to possible server lag. However, it began to lag...stop cold then suddenly move...when I had no programs running at all. Two days after I saw that, the lag occured and about five minutes later I got a blue screen crash. The very next day, I got another crash (blue screen) just seconds after the lag, and when the mouse came back live. During this lag the power to the mouse was off. The lights on it went dark. When the lag stopped, the mouse lit up again. Just to be sure, I checked the Razer site for driver updates and found they'd developed an updated driver to run on Vista. I installed that, with the current firmware, and the lag seemed to stop. However, it returned. At first the pointer dragged...skipping...and the mouse lights flickered. Then the mouse pointer froze in the middle of the screen. The mouse buttons still worked, as did the scroll wheel. The pointer would not. At this point, I decided to uninstall the Razer drivers, and allow Vista to try to recognize the mouse and install the Windows drivers again. It didn't. I checked the device manager and the mouse icon no longer appeared there. I checked the applet in the Control Panel for the mouse, and where the driver is listed it was blank. Still, the mouse's buttons and scroll wheel worked, and it was drawing power from the USB port. I decided to see if it was a BIOS start up configuration problem. The mouse setting was on [auto-detect]. Having tried everything...the entire checklist...to get it to work, I decided to use the Hewelett Packard restore feature at bootup before Windows booted. There's a selection screen, and the mouse pointer was frozen even there. Since Windows hadn't booted, it seemed the OS wasn't the problem, so I took it to a certified (by Hewlett Packard) service center (a major outlet). They did a complete diagnosis on it, including the motherboard, and found no problem with the computer. The one hitch-in-the-get-along with that was, they used a PS mouse, so their mouse worked. (I told them it was a USB problem.) However, they checked all seven of the USB ports and they were all functioning properly. When I got the machine home and discovered they hadn't corrected the problem, I decided to reformat the drive and install my copy of Windows XP-SP2 Home. It installed with no problem, but the pointer was frozen in the middle of the screen. Again, the buttons worked. So, I reformatted once more and reinstalled my copy of Vista. STILL the pointer did not move. Now, I have to mention he I have two other USB mouses (mice?), one a Microsoft, and the other a Logictech. I tested each attempt at rectifying this with each of the three mouses. I tested each attempt using various USB ports on the machine. The pointer was frozen in all instances. I'm concerned about this for many reasons, the least of which is not the fact I can't use my top-of-the-line gaming mouse, and I was hoping to obtain the Razer "Tarantula" gaming keyboard, as well. Now, I'm not sure if it will work if I did buy it. Further, I've looked into this extensively on-line at various tech websites and found there to be a surprising amount of similar complaints, but along with these a surprisingly small amount of knowledgeable responses. The only significant suggestion I found was a clean reinstallation of Vista, which I did to no avail. I checked the Microsoft Windows website and found almost nothing on this subject, as well. So, I'm here begging. Does anyone with real technical expertise have any idea what's going on with this? If so, does anyone have a clue as to what I can do to get my USB mouse to work with this machine? Bear in mind this machine was thoroughly examined and found to not have any flaws, so it's highly unlikely to be a hardware, motherboard or BIOS problem. I'm not going to pretend I know enough about tech matters to speak knowledgeably about this particular matter and am in need of someone who knows. I have a full report of every possible detail with regard to my machine at http://www.cambio.net/report.html I'm running a Hewlett Packard Pavillion a6000n, AMD Athlon "Windsor" 64 X 2 Dual Core Processor 4200+ (2000 MHz) with 3GB RAM. The mainboard is an ASUSTek Computer Inc. MCP61P-NARRA-00 (02-02-2007) The BIOS is Phoenix Tech., Ltd. 5.01 (512 KB) I'd appreciate any help you can offer Stephen |
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USB mouse pointer freeze
I just thought i would leave my 2 cents of information here since i came across this page from a google search upon my looking for help with my mouse lagging. i had major jumping of my Razor Copperhead mouse and was unable to solve the problem until now. i ended up installing System Mechanic and found a malicious spyware Downloader running on my computer attached to my Nvidia Networking driver. It was a pain just to copy and paste writing it was so bad. i hope this helps. I have learned the hard way, spyware can be a major pain. -- vision256 |
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