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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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October 3rd 07, 12:50 AM
posted to microsoft.public.windows.vista.performance_maintenance
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will not shutdown
I have new laptop with Viast Home Premium OS. When I select "restart" or
"shutdow" from the Start, the machien colses programs and displys the "Windows is shutting down" notice. However, the system never shuts down -- even after 2 hours! I have only installed reputable commercial software such a Roxio Easy Media Creator 9 and Photoshop Pro X. I'am using the Norton Antivirus that came install new. How can I get the system to shutdown?! 
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October 3rd 07, 10:18 AM
posted to microsoft.public.windows.vista.performance_maintenance
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will not shutdown
Hi,
Disable all elements of the preinstalled Norton software, then retry shutting down. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "genie56" wrote in message ... I have new laptop with Viast Home Premium OS. When I select "restart" or "shutdow" from the Start, the machien colses programs and displys the "Windows is shutting down" notice. However, the system never shuts down -- even after 2 hours! I have only installed reputable commercial software such a Roxio Easy Media Creator 9 and Photoshop Pro X. I'am using the Norton Antivirus that came install new. How can I get the system to shutdown?!
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October 3rd 07, 06:10 PM
posted to microsoft.public.windows.vista.performance_maintenance
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will not shutdown
genie56 wrote:
I have new laptop with Viast Home Premium OS. When I select "restart" or "shutdow" from the Start, the machien colses programs and displys the "Windows is shutting down" notice. However, the system never shuts down -- even after 2 hours! I have only installed reputable commercial software such a Roxio Easy Media Creator 9 and Photoshop Pro X. I'am using the Norton Antivirus that came install new. How can I get the system to shutdown?! Look at lower right corner of Windows desktop, any devices in the systray should be temporarily disabled in control panel/devices then turn off or exit any other items there prior to shutdown. Re-enable devices and items one at a time to discover culprit... and let us know for further assistance. It's my experience that devices and programs which operate_normally within the Windows Shell even for stop/start do not alway exit properly when Windows is shutting down and can 'jam' the shutdown sequence. That is bad *Vista* programming period...no excuse. It seems that MS typically is calling those bad app's or not_compatible with Vista on way too many occassions.. this is essentially a Vista error in how it handles shutdown (and possibly even some runtimes) events. Both SP1 and current Server 2008 appear to have totally neglected that particular area...something I would have considered a cornerstone for system-wide issues. NT Canuck 'Seek and ye shall find'
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