Hi,

Hard to say which is at fault, as major OEM's like HP modify the OS
significantly to agree with their hardware. I've not seen this to be a
general OS problem, which leads me to think that it's an HP problem. I would
first seek resolution from them.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"dwaine" wrote in message
...
I'm wondering how long it takes for HP and/or Microsoft to act on such
issues. It's one thing to let the issue go out to production (poor
QA/QC),
it's quite another to just let it fester for months and do nothing (just
plain malfeasance).

"dreadpyrat" wrote:


Hi all,
I have an HP dv9700z laptop with Vista Ultimate 32bit installed.
I'm up to date all on all updates for Vista, including SP1.
I bought a Microsoft blue tooth notebook mouse 5000 and installed it.
It works fine except that as soon as it connects, I get this meesage:

"hid data has stopped working"

Then it asks me to close the program. The mouse still works however, up
until the next time I reboot. Then I have to repeat the installation all
over again.

I installed Intellipoint drivers as suggested on an HP laptop forum -
no fix
I searched Google and Microsoft's knowledge base...nothing.

I'm at a loss, can anyone help?


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dreadpyrat