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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Network printer.
I have a home network on XP with two desktop computers, each with their own
printer... both HP's. I now have a new notebook with Vista. When I try to print to either of the printers ... the page is printed backwards. HP says they can fix it ... for a service charge. Me thinks MS should be responsible since this is a Vista problem. Regardless, I need my new Vista computer to print. Any help? dave |
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Network printer.
It's not a Microsoft problem, it's a problem with HP since they write the
drivers. Microsoft are not responsible for HP's errors. Even if the drivers are included in Vista, HP wrote them. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "dave" wrote in message ... I have a home network on XP with two desktop computers, each with their own printer... both HP's. I now have a new notebook with Vista. When I try to print to either of the printers ... the page is printed backwards. HP says they can fix it ... for a service charge. Me thinks MS should be responsible since this is a Vista problem. Regardless, I need my new Vista computer to print. Any help? dave |
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Network printer.
Thanks for responding so quickly,
Is there a work around on this? I can't see why I should have to buy a 2 year service plan with HP to make a perfectly good printer work. The HP technician said he could show me how to "change some settings" to fix this problem. What are those settings? Thanks again. dave "Cari (MS-MVP)" wrote: It's not a Microsoft problem, it's a problem with HP since they write the drivers. Microsoft are not responsible for HP's errors. Even if the drivers are included in Vista, HP wrote them. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "dave" wrote in message ... I have a home network on XP with two desktop computers, each with their own printer... both HP's. I now have a new notebook with Vista. When I try to print to either of the printers ... the page is printed backwards. HP says they can fix it ... for a service charge. Me thinks MS should be responsible since this is a Vista problem. Regardless, I need my new Vista computer to print. Any help? dave |
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Network printer.
"dave" wrote in message
... I have a home network on XP with two desktop computers, each with their own printer... both HP's. I now have a new notebook with Vista. When I try to print to either of the printers ... the page is printed backwards. HP says they can fix it ... for a service charge. Me thinks MS should be responsible since this is a Vista problem. Regardless, I need my new Vista computer to print. Any help? What model are the printers? When you say the page is printed backwards do you mean it is a mirror image? Or that the back side of a duplexed print is upside down? Regards, Bob Headrick, MS MVP Printing/Imaging |
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Network printer.
Bob,
This great... you guys respond fast. My two printers are HP Deskjet 3845 and HP psc2175xi. Each is connected/hardwired to an XP destop that is hardwired to the router. The Vista notebook of course is wireless. ref the printing itself: If you were to hold the printed page up to a light with the ink side facing away from you you could then read the printed material. Hope this helps. Thanks again. dave "Bob Headrick" wrote: "dave" wrote in message ... I have a home network on XP with two desktop computers, each with their own printer... both HP's. I now have a new notebook with Vista. When I try to print to either of the printers ... the page is printed backwards. HP says they can fix it ... for a service charge. Me thinks MS should be responsible since this is a Vista problem. Regardless, I need my new Vista computer to print. Any help? What model are the printers? When you say the page is printed backwards do you mean it is a mirror image? Or that the back side of a duplexed print is upside down? Regards, Bob Headrick, MS MVP Printing/Imaging |
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Network printer.
Bob,
Thanks for responding. My printers are HP Deskjet 3845 and HP psc2175xi. Once printed, if one were to hold the paper up to a light with the printed side toward the light, away from you, one could then read what was printed. dave "Bob Headrick" wrote: "dave" wrote in message ... I have a home network on XP with two desktop computers, each with their own printer... both HP's. I now have a new notebook with Vista. When I try to print to either of the printers ... the page is printed backwards. HP says they can fix it ... for a service charge. Me thinks MS should be responsible since this is a Vista problem. Regardless, I need my new Vista computer to print. Any help? What model are the printers? When you say the page is printed backwards do you mean it is a mirror image? Or that the back side of a duplexed print is upside down? Regards, Bob Headrick, MS MVP Printing/Imaging |
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Network printer.
"dave" wrote in message ... Bob, Thanks for responding. My printers are HP Deskjet 3845 and HP psc2175xi. Once printed, if one were to hold the paper up to a light with the printed side toward the light, away from you, one could then read what was printed. I just installed a driver for the DeskJet 3840 series and in the "Finishing" tab of the printer properties is a checkbox for "Mirror Image". Make sure this is not set; if it is not try checking it and see if this corrects the problem. The PSC 2175 may have a similar driver option. Regards, Bob Headrick, MS MVP Printing/Imaging |
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Network printer.
I write not to offer an answer but to claim solidarity!
I bought a new Vista notebook last weekend and have HP 3745 printer networked from my pc. I now get mirror image print via the network, but normal print when connecting the printer directly to the laptop. I have checked the driver and emailed HP ( no reply). Changing the setting MIRROR IMAGE in the preferences setting does not solve the problem. I hope there is a solution out there! Regards HR |
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Network printer.
HR,
Thanks. Looks like I'm forced to return the computer to the retailer because of this problem. Good thing Ford doesn't make cars like MS makes software or we would all be dead. lol Thanks again for taking the time to respond. dave "HR" wrote: I write not to offer an answer but to claim solidarity! I bought a new Vista notebook last weekend and have HP 3745 printer networked from my pc. I now get mirror image print via the network, but normal print when connecting the printer directly to the laptop. I have checked the driver and emailed HP ( no reply). Changing the setting MIRROR IMAGE in the preferences setting does not solve the problem. I hope there is a solution out there! Regards HR |
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Network printer.
dave wrote:
HR, Thanks. Looks like I'm forced to return the computer to the retailer because of this problem. Good thing Ford doesn't make cars like MS makes software or we would all be dead. lol As Cari pointed out, this is not a MS problem. The drivers are written by HP. Tony Thanks again for taking the time to respond. dave "HR" wrote: I write not to offer an answer but to claim solidarity! I bought a new Vista notebook last weekend and have HP 3745 printer networked from my pc. I now get mirror image print via the network, but normal print when connecting the printer directly to the laptop. I have checked the driver and emailed HP ( no reply). Changing the setting MIRROR IMAGE in the preferences setting does not solve the problem. I hope there is a solution out there! Regards HR |
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