TGL wrote:
Rick(It's me-TGL,I started this forum in Vista Forums),
I did turn off system restore and followed your steps,but when I tried to
delete the System Volume Information,I did not succeed because it did not
show up in the recycle bin and it is still listed under the partition C
folders(everything is still there).
When I right-click the folder and then click delete,it says,"Are you sure
you want to move this folder to the recycle bin?",then I click Yes and
when I check the recycle bin,the System Volume Information folder is not
there and it is still listed as a folder under Partition C.
Also,I don't dual boot with XP. As for AV application settings,I don't
know. What is AV applications? I do have Norton Internet Security and I do
know that system restore has been messed up ever since I activated the
Norton 60 day trial in December-could that be the cause?
But,I did turn system restore off and turned it back on again and restore
points are still disappearing. Actually,I don't believe restore points are
being created for Windows Updates anymore,because I check right after
updates are installed and no restore points are appearing for the Windows
Updates.
I'm not Rick but I don't think he'll mind me popping in. Yes, your issues
can be caused by the Norton software. To be sure, uninstall Norton
entirely. If your computer is not behind a router but is connected directly
to a cable/DSL modem, disconnect the ethernet cable first so you aren't on
the Internet. If you're behind a router, you'll be fine for now - just
don't go surfing.
Once Norton 360 is completely uninstalled (and to be sure, run the Norton
removal tool after doing the normal uninstall from Control PanelPrograms
and Features) and you have rebooted, test System Restore and see what
happens. If it works, then all you need to do is replace the awful Norton
software with a better antivirus. Frankly, I would do this in any case. I
recommend NOD32 (commercial) or Avast (free version).
Norton Removal Tool -
http://service1.symantec.com/SUPPORT...05033108162039
Malke
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MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ