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Hi,
Is there not a MS MVP who can help me with this? I have a HP laptop and HP can not help any further. They say it's a MS problem, but my laptop does not qualify for MS Tech Support because its OEM, HP. http://support.microsoft.com/kb/933872 This article describe a little of what I have been experiencing. I have my Vista laptop connected to my Netgear WGR614v7 router via ethernet cable, NOT wireless. When the laptop comes out of Sleep or Hibernation modes it loses the IP and other networking info and can not reconnect automatically. Two things correct this: 1. Power cycling the router 2. Using the IPCONFIG /RENEW. I swapped my WGR614v6 for the WGR614v7, no change. Is anyone else seeing this? And, the updates available in the article above do not include help for Vista 32-bit. I tried both and they don't install on the 32-bit platform. Is Microsoft going to issue something else for Vista Premium 32-bit? Thanks, Fred |
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Have you tried Microsoft update? This link may help.
Windows Vista Update and downloadThis update may fix some DHCP issue - The default gateway setting is lost when you wake a Windows Vista-based computer from sleep ... http://www.chicagotech.net/netforums...29ccc c3f07ce -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Frederick Smith" wrote in message ... Hi, Is there not a MS MVP who can help me with this? I have a HP laptop and HP can not help any further. They say it's a MS problem, but my laptop does not qualify for MS Tech Support because its OEM, HP. http://support.microsoft.com/kb/933872 This article describe a little of what I have been experiencing. I have my Vista laptop connected to my Netgear WGR614v7 router via ethernet cable, NOT wireless. When the laptop comes out of Sleep or Hibernation modes it loses the IP and other networking info and can not reconnect automatically. Two things correct this: 1. Power cycling the router 2. Using the IPCONFIG /RENEW. I swapped my WGR614v6 for the WGR614v7, no change. Is anyone else seeing this? And, the updates available in the article above do not include help for Vista 32-bit. I tried both and they don't install on the 32-bit platform. Is Microsoft going to issue something else for Vista Premium 32-bit? Thanks, Fred |
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if the KB article isn't the solution, have you checked for NIC
driver updates? do you have all the updates or Vista from Windows Update? the v7 was certified/logo'd as "works with Vista". (you DO leave the router and your broadband modem on 24/7, right?) On Tue, 16 Oct 2007 19:03:00 -0400, "Frederick Smith" wrote: Hi, Is there not a MS MVP who can help me with this? I have a HP laptop and HP can not help any further. They say it's a MS problem, but my laptop does not qualify for MS Tech Support because its OEM, HP. http://support.microsoft.com/kb/933872 This article describe a little of what I have been experiencing. I have my Vista laptop connected to my Netgear WGR614v7 router via ethernet cable, NOT wireless. When the laptop comes out of Sleep or Hibernation modes it loses the IP and other networking info and can not reconnect automatically. Two things correct this: 1. Power cycling the router 2. Using the IPCONFIG /RENEW. I swapped my WGR614v6 for the WGR614v7, no change. Is anyone else seeing this? And, the updates available in the article above do not include help for Vista 32-bit. I tried both and they don't install on the 32-bit platform. Is Microsoft going to issue something else for Vista Premium 32-bit? Thanks, Fred -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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Hi,
The KB article did not solve the problem. I have the latest driver for my Nvidia Gforce networking card. I have installed all windows updates. I leave the router and modem on 24/7. Fred "Barb Bowman" wrote in message ... if the KB article isn't the solution, have you checked for NIC driver updates? do you have all the updates or Vista from Windows Update? the v7 was certified/logo'd as "works with Vista". (you DO leave the router and your broadband modem on 24/7, right?) On Tue, 16 Oct 2007 19:03:00 -0400, "Frederick Smith" wrote: Hi, Is there not a MS MVP who can help me with this? I have a HP laptop and HP can not help any further. They say it's a MS problem, but my laptop does not qualify for MS Tech Support because its OEM, HP. http://support.microsoft.com/kb/933872 This article describe a little of what I have been experiencing. I have my Vista laptop connected to my Netgear WGR614v7 router via ethernet cable, NOT wireless. When the laptop comes out of Sleep or Hibernation modes it loses the IP and other networking info and can not reconnect automatically. Two things correct this: 1. Power cycling the router 2. Using the IPCONFIG /RENEW. I swapped my WGR614v6 for the WGR614v7, no change. Is anyone else seeing this? And, the updates available in the article above do not include help for Vista 32-bit. I tried both and they don't install on the 32-bit platform. Is Microsoft going to issue something else for Vista Premium 32-bit? Thanks, Fred -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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Hi,
I have installed all MS updates available through Windows update. I used the link below and installed update #1 on the list, KB929777, "Install this update to address an issue in storport.sys which results in a system crash when certain hardware configurations exist." I did not fix the problem[no change]. Fred "Robert L (MS-MVP)" wrote in message ... Have you tried Microsoft update? This link may help. Windows Vista Update and downloadThis update may fix some DHCP issue - The default gateway setting is lost when you wake a Windows Vista-based computer from sleep ... http://www.chicagotech.net/netforums...29ccc c3f07ce -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Frederick Smith" wrote in message ... Hi, Is there not a MS MVP who can help me with this? I have a HP laptop and HP can not help any further. They say it's a MS problem, but my laptop does not qualify for MS Tech Support because its OEM, HP. http://support.microsoft.com/kb/933872 This article describe a little of what I have been experiencing. I have my Vista laptop connected to my Netgear WGR614v7 router via ethernet cable, NOT wireless. When the laptop comes out of Sleep or Hibernation modes it loses the IP and other networking info and can not reconnect automatically. Two things correct this: 1. Power cycling the router 2. Using the IPCONFIG /RENEW. I swapped my WGR614v6 for the WGR614v7, no change. Is anyone else seeing this? And, the updates available in the article above do not include help for Vista 32-bit. I tried both and they don't install on the 32-bit platform. Is Microsoft going to issue something else for Vista Premium 32-bit? Thanks, Fred |
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Which exact laptop do you have? Did it come with Vista pre-installed
or was this an upgrade? Can you please post the text output of ipconfig /all run from an elevated cmd prompt? On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith" wrote: The KB article did not solve the problem. I have the latest driver for my Nvidia Gforce networking card. I have installed all windows updates. I leave the router and modem on 24/7. -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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The laptop is an HP dv6406nr. I added 2 gigs of memory, otherwise hardware
is as listed. Vista pre-installed. I use static IP addressing until I can resolve the problem. This will explain the ipconfig /all that follows: Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Windows\system32ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : Laptop-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::8ca7:6e60:47f3:81ec%7(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 4.2.2.2 4.2.2.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 9: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref erred) Link-local IPv6 Address . . . . . : fe80::20b8:2dce:3f57:fefd%8(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection*: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4 82F} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.2%12(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 4.2.2.2 4.2.2.1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8 BFB} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes ** End ** Fred "Barb Bowman" wrote in message ... Which exact laptop do you have? Did it come with Vista pre-installed or was this an upgrade? Can you please post the text output of ipconfig /all run from an elevated cmd prompt? On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith" wrote: The KB article did not solve the problem. I have the latest driver for my Nvidia Gforce networking card. I have installed all windows updates. I leave the router and modem on 24/7. -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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Hmmn, take a look at
http://support.microsoft.com/default...b/928233/en-us if you haven't already. On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith" wrote: The laptop is an HP dv6406nr. I added 2 gigs of memory, otherwise hardware is as listed. Vista pre-installed. I use static IP addressing until I can resolve the problem. This will explain the ipconfig /all that follows: Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Windows\system32ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : Laptop-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::8ca7:6e60:47f3:81ec%7(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 4.2.2.2 4.2.2.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 9: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref erred) Link-local IPv6 Address . . . . . : fe80::20b8:2dce:3f57:fefd%8(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection*: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4 82F} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.2%12(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 4.2.2.2 4.2.2.1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8 BFB} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes ** End ** Fred "Barb Bowman" wrote in message .. . Which exact laptop do you have? Did it come with Vista pre-installed or was this an upgrade? Can you please post the text output of ipconfig /all run from an elevated cmd prompt? On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith" wrote: The KB article did not solve the problem. I have the latest driver for my Nvidia Gforce networking card. I have installed all windows updates. I leave the router and modem on 24/7. -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change. However, I forgot to report one behaviour. After sleep or hibernation mode, [sometimes]Vista appears to be connected [router and internet], browsing works, etc. BUT, the connection is lost after a minute or so. Very strange as this is not the case after sleep or hibernation. Does this clarify anything for you? Again, I only performed steps 1-7, not those following under the MORE INFORMATION section. I am going to call NetGear and point out this article to them and see if they can help. In the meantime, do you have anything else to add? Fred "Barb Bowman" wrote in message ... Hmmn, take a look at http://support.microsoft.com/default...b/928233/en-us if you haven't already. On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith" wrote: The laptop is an HP dv6406nr. I added 2 gigs of memory, otherwise hardware is as listed. Vista pre-installed. I use static IP addressing until I can resolve the problem. This will explain the ipconfig /all that follows: Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Windows\system32ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : Laptop-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::8ca7:6e60:47f3:81ec%7(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 4.2.2.2 4.2.2.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 9: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref erred) Link-local IPv6 Address . . . . . : fe80::20b8:2dce:3f57:fefd%8(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection*: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4 82F} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.2%12(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 4.2.2.2 4.2.2.1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8 BFB} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes ** End ** Fred "Barb Bowman" wrote in message . .. Which exact laptop do you have? Did it come with Vista pre-installed or was this an upgrade? Can you please post the text output of ipconfig /all run from an elevated cmd prompt? On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith" wrote: The KB article did not solve the problem. I have the latest driver for my Nvidia Gforce networking card. I have installed all windows updates. I leave the router and modem on 24/7. -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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Thanks Barb,
I performed steps 1-7 under RESOLUTION and rebooted. No change. However, I forgot to report one behaviour. After sleep or hibernation mode, [sometimes]Vista appears to be connected [router and internet], browsing works, etc. BUT, the connection is lost after a minute or so. Very strange as this does not happen EVERYTIME after sleep or hibernation. Does this clarify anything for you? Again, I only performed steps 1-7, not those following under the MORE INFORMATION section. I am going to call NetGear and point out this article to them and see if they can help. In the meantime, do you have anything else to add? Fred "Barb Bowman" wrote in message ... Hmmn, take a look at http://support.microsoft.com/default...b/928233/en-us if you haven't already. On Wed, 17 Oct 2007 13:15:04 -0400, "Frederick Smith" wrote: The laptop is an HP dv6406nr. I added 2 gigs of memory, otherwise hardware is as listed. Vista pre-installed. I use static IP addressing until I can resolve the problem. This will explain the ipconfig /all that follows: Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Windows\system32ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : Laptop-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN Physical Address. . . . . . . . . : 00-1A-73-70-CC-AF DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-1B-24-65-4A-8A DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::8ca7:6e60:47f3:81ec%7(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 4.2.2.2 4.2.2.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 9: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38e:20b8:2dce:3f57:fefd(Pref erred) Link-local IPv6 Address . . . . . : fe80::20b8:2dce:3f57:fefd%8(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection*: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{DDC4E2EB-7106-4D74-8EBB-AE2DC8EA4 82F} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.2%12(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 4.2.2.2 4.2.2.1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{7F126FAC-5E91-4D09-A8B1-359AFDDF8 BFB} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes ** End ** Fred "Barb Bowman" wrote in message . .. Which exact laptop do you have? Did it come with Vista pre-installed or was this an upgrade? Can you please post the text output of ipconfig /all run from an elevated cmd prompt? On Wed, 17 Oct 2007 12:08:46 -0400, "Frederick Smith" wrote: The KB article did not solve the problem. I have the latest driver for my Nvidia Gforce networking card. I have installed all windows updates. I leave the router and modem on 24/7. -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |