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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Problem Laser 8000 Bluetooth Mouse
You know what I would really like, So...?
A radio sheild so that strangers cannot access and interfere with all my wireless household equipment, including strangers on the street, my neighbours, and malicious or mistaken people on the internet. This sheild would protect my home theater (hit twice so far this year by the jerk teens across the alley), my telephones (3 of them), my home security (you really don't want to know), ... and my MOUSE! Mark "Computer & Sound System Tech" wrote: i hope mark is reading this, my guess is the battery given to him might be defectuous if it's brand new or he had it for a long time, and didn't let his battery die before charging it. this is the worst thing to do to a rechargable battery charge it before it goes dead, what happens is that the battery remembers at what point it was charged and take the energy left and says to it self when i get to this point i need to get charged, so what happen is next time you use your battery when it gets to that point it'll send a dead battery signal when you really had 15 min left of use for example. and over time the battery doesn't work properly anymore and stops working. now this doesn't happen after the first time you charged your battery earlier but with time. the trick is once a month let the battery die completly until the device stops running then charge the battery fully, even when the signal says battery full, it is only 80% full, let on charger at least 2 hours for the remaining 20%. ps this is research information, not something i made up. and applies to all rechargable batteries -- Licensed Boating Capt. Jonathan Perreault http://www.AllAboutGames.BraveHost.com - note: click continue, when it ask about security certificate - Best Comments From Users: Vista is satan's way to bring hell to earth. -Me A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Web No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults -Everyone "samoila_mircea" wrote in message ... The rechargeable battery is dead ... buy a new one... or ask for a replacement... there is no software problem... Intellipoint only warns you to recharge it has nothing to do with the recharging itself. "Computer & Sound System Tech" wrote: this seems(having a dead battery) more plausible than having a driver tell the mouse it is at the charging station and only charging for a min or two. that's what i was trying to understand what you were saying. -- Licensed Boating Capt. Jonathan Perreault http://www.AllAboutGames.BraveHost.com - note: click continue, when it ask about security certificate - Best Comments From Users: Vista is satan's way to bring hell to earth. -Me A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Web No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults -Everyone "Peter" wrote in message ... I have the latest software - Intellipoint 6.2 and the same mouse and mine charges OK. You have a dead battery on your hands....replace it. -- Peter Toronto, Canada "mark" wrote in message ... Subject: Problem Laser 8000 Bluetooth Mouse Message: When the mouse is put on the charge pad its green light pulses 8 times slowly. Then a red light flashes continuously and rapidly. The mouse's NIMH battery does not charge except for a few minutes of use. Even when the mouse is left on the pad overnight. This problem started early in August when a Vista update included a prompt to update the mouse driver software with a download from Microsoft. The Microsoft download was run and stopped itself with a note that the driver was not compatible. Thatt is when the mouse stopped charging properly. Then late August another Vista prompt to download the updated driver for the mouse, and this time the driver installed. However, the mouse continues to fail to charge except for less than a minute when it is first placed on the charge pad. The mouse battery charge anly lasts a very short while. If I take a half hour to reseat the mouse on the pad every time the rapid red blinking occurs, I can slowly build up the charge. The slow green pulsing lasts about 30 seconds, so in half an hour the mouse is reseated on the charger pad 60 times. Microsoft can direct me to a safe driver update, please. That would be greatly appreciated. It would be really appropriate if Microsoft would correct the error in its driver update for the Laser 8000 mouse (date of manufature, 2007). Mark Stewart, August, September, October 2007 |
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Problem Laser 8000 Bluetooth Mouse
er... Sorry Peter, It was my previous posts to this forum where the battery
replacemet was explained. And if you are thinking pushing the little reset button on the bottom of the mouse will do the best reset, forget it. 8 slow blinks is because I tweaked the mouse using various combinations of holding what button while putting the mouse onto the charge pad. A previous Microsoft mouse I got emailed the complete tech specs which included "button controls". In the beginning the rapid red blinks started instantly without any green. Necessity is the mother of invention - not efficiency. The tech specs would be most efficient way to solve this dillema. Mark "samoila_mircea" wrote: The rechargeable battery is dead ... buy a new one... or ask for a replacement... there is no software problem... Intellipoint only warns you to recharge it has nothing to do with the recharging itself. "Computer & Sound System Tech" wrote: this seems(having a dead battery) more plausible than having a driver tell the mouse it is at the charging station and only charging for a min or two. that's what i was trying to understand what you were saying. -- Licensed Boating Capt. Jonathan Perreault http://www.AllAboutGames.BraveHost.com - note: click continue, when it ask about security certificate - Best Comments From Users: Vista is satan's way to bring hell to earth. -Me A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Web No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults -Everyone "Peter" wrote in message ... I have the latest software - Intellipoint 6.2 and the same mouse and mine charges OK. You have a dead battery on your hands....replace it. -- Peter Toronto, Canada "mark" wrote in message ... Subject: Problem Laser 8000 Bluetooth Mouse Message: When the mouse is put on the charge pad its green light pulses 8 times slowly. Then a red light flashes continuously and rapidly. The mouse's NIMH battery does not charge except for a few minutes of use. Even when the mouse is left on the pad overnight. This problem started early in August when a Vista update included a prompt to update the mouse driver software with a download from Microsoft. The Microsoft download was run and stopped itself with a note that the driver was not compatible. Thatt is when the mouse stopped charging properly. Then late August another Vista prompt to download the updated driver for the mouse, and this time the driver installed. However, the mouse continues to fail to charge except for less than a minute when it is first placed on the charge pad. The mouse battery charge anly lasts a very short while. If I take a half hour to reseat the mouse on the pad every time the rapid red blinking occurs, I can slowly build up the charge. The slow green pulsing lasts about 30 seconds, so in half an hour the mouse is reseated on the charger pad 60 times. Microsoft can direct me to a safe driver update, please. That would be greatly appreciated. It would be really appropriate if Microsoft would correct the error in its driver update for the Laser 8000 mouse (date of manufature, 2007). Mark Stewart, August, September, October 2007 |
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Problem Laser 8000 Bluetooth Mouse
Well, no need to get testy we were only trying to help. Is it still under
warranty? If so return it from whence it came. There's one thing that puzzled me in your original post. You said it charged for a short while and then the light went red, it only does that when it's coupling initially with the Bluetooth dongle...strange Sorry, I don't know what else to suggest. Naturally you can't call M$ as they charge for every service call. -- Peter Toronto, Canada "mark" wrote in message ... All three of you read this carefully. The original battery is ancient history and three new NIMH batteries have dome their best to make the mouse work again. Something in a Vista update slipped malicious code into the mouse through it's bluetooth port. This is 'extremely' a well understood exploit - 15 minute blurb on it on the news last week. The mouse is messed up pretty bad. No more battery talk. Does any tech have any idea how to do a really effective (and safe) low-level hardware reset of Microsoft Wireless Laser Mouse 8000? Sensible answers. Mark Peter wrote: [boyscout battery basics] Computer & So... wrote: [repeat of Peter's good will] samoila_mirc... wrote: [repeat of peter's good will] "mark" wrote: Subject: Problem Laser 8000 Bluetooth Mouse Message: When the mouse is put on the charge pad its green light pulses 8 times slowly. Then a red light flashes continuously and rapidly. The mouse's NIMH battery does not charge except for a few minutes of use. Even when the mouse is left on the pad overnight. This problem started early in August when a Vista update included a prompt to update the mouse driver software with a download from Microsoft. The Microsoft download was run and stopped itself with a note that the driver was not compatible. Thatt is when the mouse stopped charging properly. Then late August another Vista prompt to download the updated driver for the mouse, and this time the driver installed. However, the mouse continues to fail to charge except for less than a minute when it is first placed on the charge pad. The mouse battery charge anly lasts a very short while. If I take a half hour to reseat the mouse on the pad every time the rapid red blinking occurs, I can slowly build up the charge. The slow green pulsing lasts about 30 seconds, so in half an hour the mouse is reseated on the charger pad 60 times. Microsoft can direct me to a safe driver update, please. That would be greatly appreciated. It would be really appropriate if Microsoft would correct the error in its driver update for the Laser 8000 mouse (date of manufature, 2007). Mark Stewart, August, September, October 2007 |
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Problem Laser 8000 Bluetooth Mouse
humm any of your devices are secure? your post is making me guess it's not
if you have wireless internet you have to set a password for it other wise anyone can access your system possibly implement a virus. as for the bluetooth, unless it's a really cheap bluetooth i don't think anyone could've taken control of your mouse because usually you have to enter a password for bluetooth, and you would have to press the connect button at the same time they try to control it. if you have wireless telephone again it is possible to get encrypted wireless phone, i for one have one it has a voicemail box three portable wireless phone and if i remember correctly the frequency changes three times per second, so no one could listen your conversation, or take control of it. i hope this helps if you need more info i'll be glad to provide it to you if i can. i didn't mean to make you irritated or mad about the battery but i was kinda doing a small announcement because not everyone knows this. i have some friends who still believes that charging your battery every day like a cell phone is good for it. but anyway...... hope this helps -- Licensed Boating Capt. Jonathan Perreault http://www.AllAboutGames.BraveHost.com - note: click continue, when it ask about security certificate - Best Comments From Users: Vista is satan's way to bring hell to earth. -Me A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Web No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults -Everyone "mark" wrote in message news You know what I would really like, So...? A radio sheild so that strangers cannot access and interfere with all my wireless household equipment, including strangers on the street, my neighbours, and malicious or mistaken people on the internet. This sheild would protect my home theater (hit twice so far this year by the jerk teens across the alley), my telephones (3 of them), my home security (you really don't want to know), ... and my MOUSE! Mark "Computer & Sound System Tech" wrote: i hope mark is reading this, my guess is the battery given to him might be defectuous if it's brand new or he had it for a long time, and didn't let his battery die before charging it. this is the worst thing to do to a rechargable battery charge it before it goes dead, what happens is that the battery remembers at what point it was charged and take the energy left and says to it self when i get to this point i need to get charged, so what happen is next time you use your battery when it gets to that point it'll send a dead battery signal when you really had 15 min left of use for example. and over time the battery doesn't work properly anymore and stops working. now this doesn't happen after the first time you charged your battery earlier but with time. the trick is once a month let the battery die completly until the device stops running then charge the battery fully, even when the signal says battery full, it is only 80% full, let on charger at least 2 hours for the remaining 20%. ps this is research information, not something i made up. and applies to all rechargable batteries -- Licensed Boating Capt. Jonathan Perreault http://www.AllAboutGames.BraveHost.com - note: click continue, when it ask about security certificate - Best Comments From Users: Vista is satan's way to bring hell to earth. -Me A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Web No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults -Everyone "samoila_mircea" wrote in message ... The rechargeable battery is dead ... buy a new one... or ask for a replacement... there is no software problem... Intellipoint only warns you to recharge it has nothing to do with the recharging itself. "Computer & Sound System Tech" wrote: this seems(having a dead battery) more plausible than having a driver tell the mouse it is at the charging station and only charging for a min or two. that's what i was trying to understand what you were saying. -- Licensed Boating Capt. Jonathan Perreault http://www.AllAboutGames.BraveHost.com - note: click continue, when it ask about security certificate - Best Comments From Users: Vista is satan's way to bring hell to earth. -Me A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Web No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults -Everyone "Peter" wrote in message ... I have the latest software - Intellipoint 6.2 and the same mouse and mine charges OK. You have a dead battery on your hands....replace it. -- Peter Toronto, Canada "mark" wrote in message ... Subject: Problem Laser 8000 Bluetooth Mouse Message: When the mouse is put on the charge pad its green light pulses 8 times slowly. Then a red light flashes continuously and rapidly. The mouse's NIMH battery does not charge except for a few minutes of use. Even when the mouse is left on the pad overnight. This problem started early in August when a Vista update included a prompt to update the mouse driver software with a download from Microsoft. The Microsoft download was run and stopped itself with a note that the driver was not compatible. Thatt is when the mouse stopped charging properly. Then late August another Vista prompt to download the updated driver for the mouse, and this time the driver installed. However, the mouse continues to fail to charge except for less than a minute when it is first placed on the charge pad. The mouse battery charge anly lasts a very short while. If I take a half hour to reseat the mouse on the pad every time the rapid red blinking occurs, I can slowly build up the charge. The slow green pulsing lasts about 30 seconds, so in half an hour the mouse is reseated on the charger pad 60 times. Microsoft can direct me to a safe driver update, please. That would be greatly appreciated. It would be really appropriate if Microsoft would correct the error in its driver update for the Laser 8000 mouse (date of manufature, 2007). Mark Stewart, August, September, October 2007 |
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Problem Laser 8000 Bluetooth Mouse
unless someone can explain this to me as to why it is possible, i fail to
believe or think a driver could act as a virus by infecting a device in this manner. it is completly going against what a driver is, the encyclopidia tells us the definition of a driver: A device driver simplifies programming by acting as a translator between a device and the applications or operating systems that use it. The higher-level code can be written independently of whatever specific hardware device it may control. Every version of a device, such as a printer, requires its own specialized commands. In contrast, most applications access devices (such as sending a file to a printer) by using high-level, generic commands, such as PRINTLN. The driver accepts these generic statements and converts them into the low-level commands required by the device. so my guess is that the problem occured at the same time of the update but i don't think the driver is at falt, especially if you uninstalled it or rolled back and no changes were seen, but since i've never seen this before i could be wrong. -- Licensed Boating Capt. Jonathan Perreault http://www.AllAboutGames.BraveHost.com - note: click continue, when it ask about security certificate - Best Comments From Users: Vista is satan's way to bring hell to earth. -Me A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Web No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults -Everyone "mark" wrote in message ... All three of you read this carefully. The original battery is ancient history and three new NIMH batteries have dome their best to make the mouse work again. Something in a Vista update slipped malicious code into the mouse through it's bluetooth port. This is 'extremely' a well understood exploit - 15 minute blurb on it on the news last week. The mouse is messed up pretty bad. No more battery talk. Does any tech have any idea how to do a really effective (and safe) low-level hardware reset of Microsoft Wireless Laser Mouse 8000? Sensible answers. Mark Peter wrote: [boyscout battery basics] Computer & So... wrote: [repeat of Peter's good will] samoila_mirc... wrote: [repeat of peter's good will] "mark" wrote: Subject: Problem Laser 8000 Bluetooth Mouse Message: When the mouse is put on the charge pad its green light pulses 8 times slowly. Then a red light flashes continuously and rapidly. The mouse's NIMH battery does not charge except for a few minutes of use. Even when the mouse is left on the pad overnight. This problem started early in August when a Vista update included a prompt to update the mouse driver software with a download from Microsoft. The Microsoft download was run and stopped itself with a note that the driver was not compatible. Thatt is when the mouse stopped charging properly. Then late August another Vista prompt to download the updated driver for the mouse, and this time the driver installed. However, the mouse continues to fail to charge except for less than a minute when it is first placed on the charge pad. The mouse battery charge anly lasts a very short while. If I take a half hour to reseat the mouse on the pad every time the rapid red blinking occurs, I can slowly build up the charge. The slow green pulsing lasts about 30 seconds, so in half an hour the mouse is reseated on the charger pad 60 times. Microsoft can direct me to a safe driver update, please. That would be greatly appreciated. It would be really appropriate if Microsoft would correct the error in its driver update for the Laser 8000 mouse (date of manufature, 2007). Mark Stewart, August, September, October 2007 |
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Problem Laser 8000 Bluetooth Mouse
Nothing to do with drivers as the current drivers are fine. Assuming you
followed Microft's instructions for connecting your mouse, you've obviously got a bad product that is faulty or your charging station is faulty/has a loose connection. As far as I know these mice are covered by a 1 year warranty. Why aren't you just returning the whole shebang to wherever you got it from? -- Peter Toronto, Canada "mark" wrote in message ... Subject: Problem Laser 8000 Bluetooth Mouse Message: When the mouse is put on the charge pad its green light pulses 8 times slowly. Then a red light flashes continuously and rapidly. The mouse's NIMH battery does not charge except for a few minutes of use. Even when the mouse is left on the pad overnight. This problem started early in August when a Vista update included a prompt to update the mouse driver software with a download from Microsoft. The Microsoft download was run and stopped itself with a note that the driver was not compatible. Thatt is when the mouse stopped charging properly. Then late August another Vista prompt to download the updated driver for the mouse, and this time the driver installed. However, the mouse continues to fail to charge except for less than a minute when it is first placed on the charge pad. The mouse battery charge anly lasts a very short while. If I take a half hour to reseat the mouse on the pad every time the rapid red blinking occurs, I can slowly build up the charge. The slow green pulsing lasts about 30 seconds, so in half an hour the mouse is reseated on the charger pad 60 times. Microsoft can direct me to a safe driver update, please. That would be greatly appreciated. It would be really appropriate if Microsoft would correct the error in its driver update for the Laser 8000 mouse (date of manufature, 2007). Mark Stewart, August, September, October 2007 |
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Problem Laser 8000 Bluetooth Mouse
Thank you for your assistance.
I found out how to reset the laser 8000 mouse. Note that the mouse recharge was disabled by a Vista64 update or an update hack. That disabled behavior is well described in the forum. The solution was to press in the mouse reset switch for about 15 seconds and then immediately press for 5 seconds and again for 5 seconds (3 pushes). Then when the mouse is placed on the charge pad it blinks green-red pause green-red and so on. Then take the mouse off the pad and press the reset for five seconds. Finally, place the mouse on the pad and let it recharge. When the mouse light is solid green, not pulsing, take it off the pad. You will notice that the mouse is still not working. Keyboard also is frozen, and you cannot use your operating system. Manually reset the computer with a warm reboot. When Vista64 restarts, the mouse is still not going to work. Another 5 second press of the mouse reset. Place it on the charge pad for 5 seconds to initiate an amplified signal burst. Remove the mouse from the pad and leave it on the desk top. Now locate the bluetooth transceiver in its USB port. Do not unplug the transceiver. Press the bluetooth transceiver's reset button for 5 seconds until it's green light is rapidly blinking. Let go of the reset and the transceiver will immediately stop blinking and emit a steady green glow. This steady glow means that the mouse has been located by the operating system. A dialog with a progress bar will announce the configuration of the bluetooth device to transact with the mouse for the operating system. After the configuration completes the mouse is repaired and ready to use. C&S, all I needed was the reset press sequence, or base manual hardware reset sequence. Would have saved me months of dire annoyance. Why is this info not shipped with the product, published online in a very noticable and easily accessed page, and provided to customers having any related problem? "Computer & Sound System Tech" wrote: forgive me, but if i understand correctly you need the driver to charge the mouse, couldn't it be that the battery is not holding it's charge, or a problem with the battery, or is it really the driver not telling the mouse to charge? -- Licensed Boating Capt. Jonathan Perreault http://www.AllAboutGames.BraveHost.com - note: click continue, when it ask about security certificate - Best Comments From Users: Vista is satan's way to bring hell to earth. -Me A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Web No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults -Everyone "mark" wrote in message ... Subject: Problem Laser 8000 Bluetooth Mouse Message: When the mouse is put on the charge pad its green light pulses 8 times slowly. Then a red light flashes continuously and rapidly. The mouse's NIMH battery does not charge except for a few minutes of use. Even when the mouse is left on the pad overnight. This problem started early in August when a Vista update included a prompt to update the mouse driver software with a download from Microsoft. The Microsoft download was run and stopped itself with a note that the driver was not compatible. Thatt is when the mouse stopped charging properly. Then late August another Vista prompt to download the updated driver for the mouse, and this time the driver installed. However, the mouse continues to fail to charge except for less than a minute when it is first placed on the charge pad. The mouse battery charge anly lasts a very short while. If I take a half hour to reseat the mouse on the pad every time the rapid red blinking occurs, I can slowly build up the charge. The slow green pulsing lasts about 30 seconds, so in half an hour the mouse is reseated on the charger pad 60 times. Microsoft can direct me to a safe driver update, please. That would be greatly appreciated. It would be really appropriate if Microsoft would correct the error in its driver update for the Laser 8000 mouse (date of manufature, 2007). Mark Stewart, August, September, October 2007 |
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Problem Laser 8000 Bluetooth Mouse
Thank you for your assistance.
I found out how to reset the laser 8000 mouse. Note that the mouse recharge was disabled by a Vista64 update or an update hack. That disabled behavior was well described in the Windows forum. The solution was to press in the mouse reset switch for about 15 seconds and then immediately press for 5 seconds and again for 5 seconds (3 pushes). Then when the mouse is placed on the charge pad it blinks green-red pause green-red and so on. Then take the mouse off the pad and press the reset for five seconds. Finally, place the mouse on the pad and let it recharge. When the mouse light is solid green, not pulsing, take it off the pad. You will notice that the mouse is still not working. Keyboard also is frozen, and you cannot use your operating system. Manually reset the computer with a warm reboot. When Vista64 restarts, the mouse is still not going to work. Another 5 second press of the mouse reset. Place it on the charge pad for 5 seconds to initiate an amplified signal burst. Remove the mouse from the pad and leave it on the desk top. Now locate the bluetooth transceiver in its USB port. Do not unplug the transceiver. Press the bluetooth transceiver's reset button for 5 seconds until it's green light is rapidly blinking. Let go of the reset and the transceiver will immediately stop blinking and emit a steady green glow. This steady glow means that the mouse has been located by the operating system. A dialog with a progress bar will announce the configuration of the bluetooth device to transact with the mouse for the operating system. After the configuration completes the mouse is repaired and ready to use. Peter, all I needed was the reset press sequence, or as it is usually named, the 'base manual hardware reset sequence'. Would have saved me months of dire annoyance. Why is this info not shipped with the product, published online in a very noticable and easily accessed page, and provided to customers having any related problem? "Peter" wrote: I have the latest software - Intellipoint 6.2 and the same mouse and mine charges OK. You have a dead battery on your hands....replace it. -- Peter Toronto, Canada "mark" wrote in message ... Subject: Problem Laser 8000 Bluetooth Mouse Message: When the mouse is put on the charge pad its green light pulses 8 times slowly. Then a red light flashes continuously and rapidly. The mouse's NIMH battery does not charge except for a few minutes of use. Even when the mouse is left on the pad overnight. This problem started early in August when a Vista update included a prompt to update the mouse driver software with a download from Microsoft. The Microsoft download was run and stopped itself with a note that the driver was not compatible. Thatt is when the mouse stopped charging properly. Then late August another Vista prompt to download the updated driver for the mouse, and this time the driver installed. However, the mouse continues to fail to charge except for less than a minute when it is first placed on the charge pad. The mouse battery charge anly lasts a very short while. If I take a half hour to reseat the mouse on the pad every time the rapid red blinking occurs, I can slowly build up the charge. The slow green pulsing lasts about 30 seconds, so in half an hour the mouse is reseated on the charger pad 60 times. Microsoft can direct me to a safe driver update, please. That would be greatly appreciated. It would be really appropriate if Microsoft would correct the error in its driver update for the Laser 8000 mouse (date of manufature, 2007). Mark Stewart, August, September, October 2007 |
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Problem Laser 8000 Bluetooth Mouse
Thank you for your assistance.
I found out how to reset the laser 8000 mouse. Note that the mouse recharge was disabled by a Vista64 update or an update hack. That disabled behavior was well described in the Windows forum. The solution was to press in the mouse reset switch for about 15 seconds and then immediately press for 5 seconds and again for 5 seconds (3 pushes). Then when the mouse is placed on the charge pad it blinks green-red pause green-red and so on. Then take the mouse off the pad and press the reset for five seconds. Finally, place the mouse on the pad and let it recharge. When the mouse light is solid green, not pulsing, take it off the pad. You will notice that the mouse is still not working. Keyboard also is frozen, and you cannot use your operating system. Manually reset the computer with a reboot, and restart Windows in Normal mode. When Vista64 restarts, the mouse is still not going to work. Another 5 second press of the mouse reset. Place it on the charge pad for 5 seconds to initiate an amplified signal burst. Remove the mouse from the pad and leave it on the desk top. Now locate the bluetooth transceiver in its USB port. Do not unplug the transceiver. Press the bluetooth transceiver's reset button for 5 seconds until it's green light is rapidly blinking. Let go of the reset and the transceiver will immediately stop blinking and emit a steady green glow. This steady glow means that the mouse has been located by the operating system. A dialog with a progress bar will announce the configuration of the bluetooth device to transact with the mouse for the operating system. After the configuration completes the mouse is repaired and ready to use. Samoila, all I needed was the reset press sequence, or as it is usually named, the 'base manual hardware reset sequence'. Would have saved me months of dire annoyance. Why is this info not shipped with the product, published online in a very noticable and easily accessed page, and provided to customers having any related problem? Well, never mind the obvious cynical retort. I am really serious about what I said concerning the need for a computer-based sheild against remote intrusion. I know some home alarms feature that now. What hardware can I buy to protect my system from criminal intrusion? "At the help desk, work is never completed." "samoila_mircea" wrote: The rechargeable battery is dead ... buy a new one... or ask for a replacement... there is no software problem... Intellipoint only warns you to recharge it has nothing to do with the recharging itself. "Computer & Sound System Tech" wrote: this seems(having a dead battery) more plausible than having a driver tell the mouse it is at the charging station and only charging for a min or two. that's what i was trying to understand what you were saying. -- Licensed Boating Capt. Jonathan Perreault http://www.AllAboutGames.BraveHost.com - note: click continue, when it ask about security certificate - Best Comments From Users: Vista is satan's way to bring hell to earth. -Me A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Web No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults -Everyone "Peter" wrote in message ... I have the latest software - Intellipoint 6.2 and the same mouse and mine charges OK. You have a dead battery on your hands....replace it. -- Peter Toronto, Canada "mark" wrote in message ... Subject: Problem Laser 8000 Bluetooth Mouse Message: When the mouse is put on the charge pad its green light pulses 8 times slowly. Then a red light flashes continuously and rapidly. The mouse's NIMH battery does not charge except for a few minutes of use. Even when the mouse is left on the pad overnight. This problem started early in August when a Vista update included a prompt to update the mouse driver software with a download from Microsoft. The Microsoft download was run and stopped itself with a note that the driver was not compatible. Thatt is when the mouse stopped charging properly. Then late August another Vista prompt to download the updated driver for the mouse, and this time the driver installed. However, the mouse continues to fail to charge except for less than a minute when it is first placed on the charge pad. The mouse battery charge anly lasts a very short while. If I take a half hour to reseat the mouse on the pad every time the rapid red blinking occurs, I can slowly build up the charge. The slow green pulsing lasts about 30 seconds, so in half an hour the mouse is reseated on the charger pad 60 times. Microsoft can direct me to a safe driver update, please. That would be greatly appreciated. It would be really appropriate if Microsoft would correct the error in its driver update for the Laser 8000 mouse (date of manufature, 2007). Mark Stewart, August, September, October 2007 |
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Problem Laser 8000 Bluetooth Mouse
Mark I've been having major trouble with it and the Entertainment Keyboard
8000 and I'm glad you found out a solution. You are right, Microsoft's documentation is sadly lacking on this product. Support is even worse. -- Peter Toronto, Canada "mark" wrote in message news Thank you for your assistance. I found out how to reset the laser 8000 mouse. Note that the mouse recharge was disabled by a Vista64 update or an update hack. That disabled behavior was well described in the Windows forum. The solution was to press in the mouse reset switch for about 15 seconds and then immediately press for 5 seconds and again for 5 seconds (3 pushes). Then when the mouse is placed on the charge pad it blinks green-red pause green-red and so on. Then take the mouse off the pad and press the reset for five seconds. Finally, place the mouse on the pad and let it recharge. When the mouse light is solid green, not pulsing, take it off the pad. You will notice that the mouse is still not working. Keyboard also is frozen, and you cannot use your operating system. Manually reset the computer with a reboot, and restart Windows in Normal mode. When Vista64 restarts, the mouse is still not going to work. Another 5 second press of the mouse reset. Place it on the charge pad for 5 seconds to initiate an amplified signal burst. Remove the mouse from the pad and leave it on the desk top. Now locate the bluetooth transceiver in its USB port. Do not unplug the transceiver. Press the bluetooth transceiver's reset button for 5 seconds until it's green light is rapidly blinking. Let go of the reset and the transceiver will immediately stop blinking and emit a steady green glow. This steady glow means that the mouse has been located by the operating system. A dialog with a progress bar will announce the configuration of the bluetooth device to transact with the mouse for the operating system. After the configuration completes the mouse is repaired and ready to use. Samoila, all I needed was the reset press sequence, or as it is usually named, the 'base manual hardware reset sequence'. Would have saved me months of dire annoyance. Why is this info not shipped with the product, published online in a very noticable and easily accessed page, and provided to customers having any related problem? Well, never mind the obvious cynical retort. I am really serious about what I said concerning the need for a computer-based sheild against remote intrusion. I know some home alarms feature that now. What hardware can I buy to protect my system from criminal intrusion? "At the help desk, work is never completed." "samoila_mircea" wrote: The rechargeable battery is dead ... buy a new one... or ask for a replacement... there is no software problem... Intellipoint only warns you to recharge it has nothing to do with the recharging itself. "Computer & Sound System Tech" wrote: this seems(having a dead battery) more plausible than having a driver tell the mouse it is at the charging station and only charging for a min or two. that's what i was trying to understand what you were saying. -- Licensed Boating Capt. Jonathan Perreault http://www.AllAboutGames.BraveHost.com - note: click continue, when it ask about security certificate - Best Comments From Users: Vista is satan's way to bring hell to earth. -Me A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools. -Web No Matter The Problem Even With Linux, It's Microsoft's And Windows's Faults -Everyone "Peter" wrote in message ... I have the latest software - Intellipoint 6.2 and the same mouse and mine charges OK. You have a dead battery on your hands....replace it. -- Peter Toronto, Canada "mark" wrote in message ... Subject: Problem Laser 8000 Bluetooth Mouse Message: When the mouse is put on the charge pad its green light pulses 8 times slowly. Then a red light flashes continuously and rapidly. The mouse's NIMH battery does not charge except for a few minutes of use. Even when the mouse is left on the pad overnight. This problem started early in August when a Vista update included a prompt to update the mouse driver software with a download from Microsoft. The Microsoft download was run and stopped itself with a note that the driver was not compatible. Thatt is when the mouse stopped charging properly. Then late August another Vista prompt to download the updated driver for the mouse, and this time the driver installed. However, the mouse continues to fail to charge except for less than a minute when it is first placed on the charge pad. The mouse battery charge anly lasts a very short while. If I take a half hour to reseat the mouse on the pad every time the rapid red blinking occurs, I can slowly build up the charge. The slow green pulsing lasts about 30 seconds, so in half an hour the mouse is reseated on the charger pad 60 times. Microsoft can direct me to a safe driver update, please. That would be greatly appreciated. It would be really appropriate if Microsoft would correct the error in its driver update for the Laser 8000 mouse (date of manufature, 2007). Mark Stewart, August, September, October 2007 |
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