A Windows Vista forum. Vista Banter

Welcome to Vista Banter.

You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact contact support.

Go Back   Home » Vista Banter forum » Microsoft Windows Vista » Hardware and Windows Vista
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices)

Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth



 
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old October 17th 07, 10:13 PM posted to microsoft.public.windows.vista.hardware_devices
Mark
external usenet poster
 
Posts: 558
Default Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth

Subject: Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth

Message: When the mouse is put on the charge pad its green light pulses 8
times slowly. Then a red light flashes continuously and rapidly. The mouse's
NIMH battery does not charge except for a few minutes of use. Even when the
mouse is left on the pad overnight. The obvious deduction, the mouse is only
charging during slow green pulses.

This problem started early in August when a Vista update included a prompt
to update the mouse driver software with a download from Microsoft. The
Microsoft download was run and stopped itself with a note that the driver
was not compatible. That is when the mouse stopped charging properly.

Then late August another Vista prompt to download the updated driver for
the mouse, and this time the driver installed. However, the mouse
continues to fail to charge for more than a minute when it is first
placed on the charge pad (green pulses).

The mouse battery charge anly lasts a very short while. If I take a half
hour to reseat the mouse on the pad every time the rapid red blinking
occurs, I can slowly build up the charge. The slow green pulsing lasts about
30 seconds, so in half an hour the mouse is reseated on the charger pad 60
times for about 20 minutes of operation. Consider that not all slow green
pulsing coincides with actual mouse charging.

Microsoft can direct me to a safe driver update, please. That would be
greatly appreciated. It would be really appropriate if Microsoft would
correct the error in its driver update (s) effecting the Laser 8000 mouse
(date of
manufature, 2007). I need more than that though!

If you are thinking I need a new battery, don't mention that here. I have
spent over $20 and tried out three new NIMH batteries.

If you are thinking, "Push the little reset button on the bottom of the
mouse and on the bluetooth tranceiver, just like it says in the user
manual", forget it, nothing happened. 8 slow blinks is because I tweaked the
mouse using various combinations of holding buttons while putting the mouse
onto the
charge pad.

A previous Microsoft mouse result was that I got emailed the complete tech
specs which included "button controls". In the beginning the rapid red
blinks started instantly without any green. Necessity is the mother of
invention - not necessarily efficiency, yes. Tech specs and tricks would be
most efficient way to solve this dillema. Otherwise, I just wasted $169.95
on what I thought was a secure and reliable mouse.

Mark Stewart, August, September, October 2007

ps: I am abandoning SharePoint for Linux because higher SharePoint software
cost parallels less cross platform compatibility and more office-only perks.
I really don't want to have to abandon Microsoft hardware. Sometimes the
simplest solutions are the best ones.

  #2 (permalink)  
Old October 17th 07, 10:18 PM posted to microsoft.public.windows.vista.hardware_devices
Computer & Sound System Tech
external usenet poster
 
Posts: 90
Default Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth

mark please refer to your existing post the fix is there, the problem is
your battery not the device or the driver.

--
Licensed Boating Capt. Jonathan Perreault
http://www.AllAboutGames.BraveHost.com
- note: click continue, when it ask about security certificate -

Best Comments From Users:
Vista is satan's way to bring hell to earth. -Me

A common mistake that people make when trying to design something completely
foolproof is to underestimate the ingenuity of complete fools. -Web

No Matter The Problem Even With Linux, It's Microsoft's And Windows's
Faults -Everyone
"mark" wrote in message
...
Subject: Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth

Message: When the mouse is put on the charge pad its green light pulses 8
times slowly. Then a red light flashes continuously and rapidly. The
mouse's
NIMH battery does not charge except for a few minutes of use. Even when
the
mouse is left on the pad overnight. The obvious deduction, the mouse is
only
charging during slow green pulses.

This problem started early in August when a Vista update included a prompt
to update the mouse driver software with a download from Microsoft. The
Microsoft download was run and stopped itself with a note that the driver
was not compatible. That is when the mouse stopped charging properly.

Then late August another Vista prompt to download the updated driver for
the mouse, and this time the driver installed. However, the mouse
continues to fail to charge for more than a minute when it is first
placed on the charge pad (green pulses).

The mouse battery charge anly lasts a very short while. If I take a half
hour to reseat the mouse on the pad every time the rapid red blinking
occurs, I can slowly build up the charge. The slow green pulsing lasts
about
30 seconds, so in half an hour the mouse is reseated on the charger pad 60
times for about 20 minutes of operation. Consider that not all slow green
pulsing coincides with actual mouse charging.

Microsoft can direct me to a safe driver update, please. That would be
greatly appreciated. It would be really appropriate if Microsoft would
correct the error in its driver update (s) effecting the Laser 8000 mouse
(date of
manufature, 2007). I need more than that though!

If you are thinking I need a new battery, don't mention that here. I have
spent over $20 and tried out three new NIMH batteries.

If you are thinking, "Push the little reset button on the bottom of the
mouse and on the bluetooth tranceiver, just like it says in the user
manual", forget it, nothing happened. 8 slow blinks is because I tweaked
the
mouse using various combinations of holding buttons while putting the
mouse
onto the
charge pad.

A previous Microsoft mouse result was that I got emailed the complete tech
specs which included "button controls". In the beginning the rapid red
blinks started instantly without any green. Necessity is the mother of
invention - not necessarily efficiency, yes. Tech specs and tricks would
be
most efficient way to solve this dillema. Otherwise, I just wasted $169.95
on what I thought was a secure and reliable mouse.

Mark Stewart, August, September, October 2007

ps: I am abandoning SharePoint for Linux because higher SharePoint
software
cost parallels less cross platform compatibility and more office-only
perks.
I really don't want to have to abandon Microsoft hardware. Sometimes the
simplest solutions are the best ones.


  #3 (permalink)  
Old October 18th 07, 12:09 PM posted to microsoft.public.windows.vista.hardware_devices
Peter
external usenet poster
 
Posts: 468
Default Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth

Mark, at least people are answering you. Two queries of mine about the same
product have gone unanswered.

--
Peter
Toronto, Canada
"mark" wrote in message
...
Subject: Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth

Message: When the mouse is put on the charge pad its green light pulses 8
times slowly. Then a red light flashes continuously and rapidly. The
mouse's
NIMH battery does not charge except for a few minutes of use. Even when
the
mouse is left on the pad overnight. The obvious deduction, the mouse is
only
charging during slow green pulses.

This problem started early in August when a Vista update included a prompt
to update the mouse driver software with a download from Microsoft. The
Microsoft download was run and stopped itself with a note that the driver
was not compatible. That is when the mouse stopped charging properly.

Then late August another Vista prompt to download the updated driver for
the mouse, and this time the driver installed. However, the mouse
continues to fail to charge for more than a minute when it is first
placed on the charge pad (green pulses).

The mouse battery charge anly lasts a very short while. If I take a half
hour to reseat the mouse on the pad every time the rapid red blinking
occurs, I can slowly build up the charge. The slow green pulsing lasts
about
30 seconds, so in half an hour the mouse is reseated on the charger pad 60
times for about 20 minutes of operation. Consider that not all slow green
pulsing coincides with actual mouse charging.

Microsoft can direct me to a safe driver update, please. That would be
greatly appreciated. It would be really appropriate if Microsoft would
correct the error in its driver update (s) effecting the Laser 8000 mouse
(date of
manufature, 2007). I need more than that though!

If you are thinking I need a new battery, don't mention that here. I have
spent over $20 and tried out three new NIMH batteries.

If you are thinking, "Push the little reset button on the bottom of the
mouse and on the bluetooth tranceiver, just like it says in the user
manual", forget it, nothing happened. 8 slow blinks is because I tweaked
the
mouse using various combinations of holding buttons while putting the
mouse
onto the
charge pad.

A previous Microsoft mouse result was that I got emailed the complete tech
specs which included "button controls". In the beginning the rapid red
blinks started instantly without any green. Necessity is the mother of
invention - not necessarily efficiency, yes. Tech specs and tricks would
be
most efficient way to solve this dillema. Otherwise, I just wasted $169.95
on what I thought was a secure and reliable mouse.

Mark Stewart, August, September, October 2007

ps: I am abandoning SharePoint for Linux because higher SharePoint
software
cost parallels less cross platform compatibility and more office-only
perks.
I really don't want to have to abandon Microsoft hardware. Sometimes the
simplest solutions are the best ones.


  #4 (permalink)  
Old October 22nd 07, 05:12 PM posted to microsoft.public.windows.vista.hardware_devices
Steve McClellan
external usenet poster
 
Posts: 1
Default Wireless Laser Mouse 8000 Charging Issues

Hey, I have the same problem and found that if I open the battery compartment and spin the battery around (while still in the mouse) with my thumb a few turns then it charges correctly. Go figure! My mouse is brand new and I only found this out by accident after it didn't charge when I first plugged it in.

Now when I have the problem, I just spin the battery around a couple of times (again, without taking it out of the mouse) and everything works fine.

-Steve

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com
  #5 (permalink)  
Old November 1st 07, 06:02 PM posted to microsoft.public.windows.vista.hardware_devices
pikkumies
external usenet poster
 
Posts: 1
Default Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth


Anyone actually got this thing solved? I have exactly the same problem.
The mouse worked fine for 6 months. After that problems arose. I get 8
green blinks, after that a constant red fast blink. The problem IS NOT
with the batteries, i've tried several different batteries and i
experience the same problem. Sometimes.. if i take the battery out abt
10 or 15 times, suddenly the same battery starts to recharge.

Probably a hardware problem. My mouse was manufactured January 2007.



--
pikkumies
  #6 (permalink)  
Old December 26th 07, 08:06 AM posted to microsoft.public.windows.vista.hardware_devices
Anthop
external usenet poster
 
Posts: 2
Default Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth

I know this sounds silly, but try flipping the mouse charger's AC adapter
such that the positive and negative leads are swapped (ie: unplug your AC
adapter, rotate it 180 degrees, and plug it back in). The AC adapter has
equal sized leads, so one would assume that the orientation of the adapter
does not matter, but I was experiencing the same problem and it seemed to be
fixed after flipping the adapter. Why that worked (or even if that truly
did) is something I can only guess at, but at least it's something to try.
  #7 (permalink)  
Old September 18th 08, 01:42 PM posted to microsoft.public.windows.vista.hardware_devices
bantau
external usenet poster
 
Posts: 1
Default Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth


Steve McClellan;3247169 Wrote:
Hey, I have the same problem and found that if I open the battery
compartment and spin the battery around (while still in the mouse) with
my thumb a few turns then it charges correctly. Go figure! My mouse is
brand new and I only found this out by accident after it didn't charge
when I first plugged it in.

Now when I have the problem, I just spin the battery around a couple of
times (again, without taking it out of the mouse) and everything works
fine.

-Steve

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com


My boss bought the 7000 and had this very issue. I came here, read
your post, spun the battery and it worked like a champ.

Thanks Steve!!


--
bantau
------------------------------------------------------------------------
bantau's Profile: http://forums.techarena.in/members/bantau.htm
View this thread: http://forums.techarena.in/vista-har...ces/835388.htm

http://forums.techarena.in

  #8 (permalink)  
Old October 20th 08, 07:15 PM posted to microsoft.public.windows.vista.hardware_devices
cragrat
external usenet poster
 
Posts: 1
Default Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth


Steve - I have the 7000 and had the same problem. At first I thought it
sounded silly just to spin the battery but, lo and behold, after having
spun the battery - the thing is charging again. Now it's back to
"normal" again.
Thanks Steve.


--
cragrat
------------------------------------------------------------------------
cragrat's Profile: http://forums.techarena.in/members/cragrat.htm
View this thread: http://forums.techarena.in/vista-har...ces/835388.htm

http://forums.techarena.in

  #9 (permalink)  
Old November 18th 08, 09:25 PM posted to microsoft.public.windows.vista.hardware_devices
[email protected]
external usenet poster
 
Posts: 1
Default Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth


Confirmed:
-- Microsoft Wireless Laser Mouse 7000
-- on charging, first a couple of green lights, then rapid red lights
-- after spinning the battery [which probably cleans the contacts] the
problem is solved - the battery charges alright.


--

------------------------------------------------------------------------
's Profile: http://forums.techarena.in/members/t...-gmail-com.htm
View this thread: http://forums.techarena.in/vista-har...ces/835388.htm

http://forums.techarena.in

  #10 (permalink)  
Old November 21st 08, 05:05 AM posted to microsoft.public.windows.vista.hardware_devices
12thman
external usenet poster
 
Posts: 1
Default Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth


An option I tried was reconnecting the keyboard to the bluetooth
adapter. To do this hold down the connect button on the bottom of the
keyboard for over 5 seconds (looking at the keyboard you will see
alternating green and red lights) after doing so I re-doct the keyboard
into the station and now have a steady green light.

The batteries that come with the keyboards aren't I have the same
batteries for an RC car I run.


--
12thman
------------------------------------------------------------------------
12thman's Profile: http://forums.techarena.in/members/12thman.htm
View this thread: http://forums.techarena.in/vista-har...ces/835388.htm

http://forums.techarena.in

 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT. The time now is 04:43 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.Search Engine Optimization by vBSEO 3.0.0 RC6
Copyright ©2004-2024 Vista Banter.
The comments are property of their posters.