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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Also try deleting all printers, rebooting and reinstalling, or installing a
IEEE 1284 printer cable or downgrading the driver to a lower version. "Dawn" wrote: Thanks for all the help!!! OK... now I can send a page from the Vista 64 bit notebook to the HP LaserJet 1300 connected to the XP computer but the printed page says: PCL XL error Subsystem: KERNEL Error: Unsupported Protocol Operator: 0x0 Position: 0 Now what is wrong? "Alan Morris [MSFT]" wrote: the x64 driver installed on the XP machine must be the same name at the x86 driver installed on the XP machine, when the driver names do not match, the x64 machine will always prompt for the correct driver when making a connection. If you have the 1300 driver already installed on the x64 machine just add a local printer, create a Local Port with the name \\XPmachinename\printersharename -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Tom Ferguson" wrote in message ... On the 32 bit machine, use a 32 bit driver. On the 64 bit machine, use a 64 bit driver. Sorry, I'm out of suggestions. My printer is connected to a networked box which is running XP Pro 32 bit. I have computers on my network that print through it that run XP 64, Vista 32, and Vista 64. It all works with no problems. So, I am scratching my head over the problem you are experiencing. Perhaps Alan will take note and be able to suggest something. Tom MSMVP 1998-2007 "Dawn" wrote in message ... Thanks Tom but it still isn't working... the local printer installation worked, so did connecting the printer directly to the notebook, (the install happened automatically because it was connected by USB). But the network install still comes back with "winows can not locate a suitable printer driver" and there still isn't a port listing for the XP machine that has the printer attached. I have tried several different drivers from the HP site: 64 bit for Vista and 32 bit for Vista -- both are universal print drivers XP driver Which should I be trying? And any other suggestions? "Tom Ferguson" wrote: install the printer driver on the notebook. Choose "File" as the port. After the install is complete, try the network install again. It might fail again. After that, click on the printer in the notebook printer list, right click and check to see if there is a port listing for the computer that has the printer attached. If so, choose it. Exit out of driver settings. Try printing. Tom MSMVP 1998-2007 "Dawn" wrote in message ... thanks Tom, I tried to to what you suggested on the computer running XP (that is connected to the printer). In the 'additional drivers' box I can select from: Windows NT IA64 Win XP Intel Win 2000 or XP Intel Win 95 98 or ME Intel Win NT 4.0 or 2000 x64 Win XP There is no option for a Vista 64 driver (obviously). When I try the IA64 Win XP and x64 Win XP selections I get the message: "Unable to install hp laserjet 1300... window driver. Operation could not be completed. I tried using both the PCL5 and PCL6 download from the HP site for vista 62 bit. Both are 'Universal printer drivers'. Any other suggestions? "Tom Ferguson" wrote: Install the additional drivers on the box that has the printer connected. Right click the printer name, Properties Sharing Additional drivers. Then retry installing the printer on the notebook as a network printer. Tom MSMVP 1998-2007 "Dawn" wrote in message ... I have an HP 1300 laserjet connected by USB to a computer operating WinXP 32 bit and new HP laptop running Vista Ultimate 64 bit. Both print if connected directly to the printer but I want to have the Vista notebook print through the network and the XP machnine. Currently when I "add a printer" it sees the printer through the network but when I select the Vista x64 universal printer driver folder downloaded from HP I get "winows can not locate a suitable printer driver". |
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