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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Unable to remove network printer drivers
After having successfully used printers which are installed on our Windows
Server 2003 (not Vista drivers) on other vista computers for some time now I have come into trouble with the latest install. The printer spool service will unexpectedly stop, especially when trying to print. Restarting this service might work for another print but not the next, and it will constantly throughout the day turn off. The main issue here now is that I cannot actually delete these drivers from the laptop. There is about 5 network drivers and all off them will not allow me to delete them. "Unable to remove (HP/KM etc), Type 3 usermode driver. The specified printer driver is currently in use" Stopping the print spooler to try a delete doesn’t work, they either disappear from the list or ask the spooler service to be started. Safe mode does not start the required services (and will not) and gives the same issue above because the spooler service isn't started. And Print manager mmc won't start. It also doesn’t matter what account you try to do this with (local admin or domain). Any ideas on how to remove these so I can start again? |
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Unable to remove network printer drivers
Take it off the network and try again.
-- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "pmt82" wrote in message ... After having successfully used printers which are installed on our Windows Server 2003 (not Vista drivers) on other vista computers for some time now I have come into trouble with the latest install. The printer spool service will unexpectedly stop, especially when trying to print. Restarting this service might work for another print but not the next, and it will constantly throughout the day turn off. The main issue here now is that I cannot actually delete these drivers from the laptop. There is about 5 network drivers and all off them will not allow me to delete them. "Unable to remove (HP/KM etc), Type 3 usermode driver. The specified printer driver is currently in use" Stopping the print spooler to try a delete doesn’t work, they either disappear from the list or ask the spooler service to be started. Safe mode does not start the required services (and will not) and gives the same issue above because the spooler service isn't started. And Print manager mmc won't start. It also doesn’t matter what account you try to do this with (local admin or domain). Any ideas on how to remove these so I can start again? |
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Unable to remove network printer drivers
The driver will still be loaded by the spooler after removing a printer from
the registry. One needs to stop (I assume you are here since the spooler is not currently running) the spooler and restart after any registry change. the print driver registry key for 32bit machines is located under. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Environments\Windows NT x86\Drivers\Version-3\PRINTDRIVERNAME If the print driver uses a custom print processor it's sitting under this location. You would need to look in the inf file that came with the printer to know if it uses a custom print processor. Winprint is the print processor that most inbox drivers use. Don't remove this entry. One normally does not need to touch this key, just the driver. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Environments\Windows NT x86\Print Processors -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. wrote in message oups.com... Also if I remove a printer from registry will I need to remove any other files to completley delete the printer to start again? |
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Unable to remove network printer drivers
Thanks for all your help. I didn't get a chance to try thoose steps today as
we have decided to have Windows XP installed to save the hassles, this was one of many and it needed to be out in production. "Alan Morris [MSFT]" wrote: The driver will still be loaded by the spooler after removing a printer from the registry. One needs to stop (I assume you are here since the spooler is not currently running) the spooler and restart after any registry change. the print driver registry key for 32bit machines is located under. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Environments\Windows NT x86\Drivers\Version-3\PRINTDRIVERNAME If the print driver uses a custom print processor it's sitting under this location. You would need to look in the inf file that came with the printer to know if it uses a custom print processor. Winprint is the print processor that most inbox drivers use. Don't remove this entry. One normally does not need to touch this key, just the driver. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Environments\Windows NT x86\Print Processors -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. wrote in message oups.com... Also if I remove a printer from registry will I need to remove any other files to completley delete the printer to start again? |