Hello:

This morning, I logged onto my computer to download the new Zune updates for
my player and my Zune. While installing, my computer rebooted and now Vista
does not seem to use my wired or wireless network cards. The two-computer
icon in the tray is still present, but it will not detect a connection when I
plug my network cord into it. As for the wireless card, the window that
comes up to show you available networks is fine, but when I try to connect to
one, it hangs and does nothing. The Device Manager displays the two cards to
have up-to-date drivers and are operating, but when I right-click on the
network tray icon and select Diagnose and Repair, it says there is a problem
with the wired card.

I am sure it is a Vista problem because I can boot in Ubuntu (dual-boot;
that's how I am posting this) and both cards work fine.

Computer:

Vista 32-bit / Ubuntu 7.10 Gutsy
Asus G1s
2.2ghz Core 2 Duo Centrino
GeForce 8600GTm 256mb

If anyone can shed some light on a solution, I'd be very thankful.

By the way, it is Vista Home Premium.

If you start it with clean boot, can you access the network?

Troubleshooting Vista with clean bootHow to run Windows OS with a clean
....How to run Windows OS with a clean boot ... when you cannot determine the
cause of the issue, you may run Windows Safe ...
http://www.chicagotech.net/netforums...opic.php?t=778



--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Vazguard" wrote in message
...
Hello:

This morning, I logged onto my computer to download the new Zune updates
for
my player and my Zune. While installing, my computer rebooted and now
Vista
does not seem to use my wired or wireless network cards. The two-computer
icon in the tray is still present, but it will not detect a connection
when I
plug my network cord into it. As for the wireless card, the window that
comes up to show you available networks is fine, but when I try to connect
to
one, it hangs and does nothing. The Device Manager displays the two cards
to
have up-to-date drivers and are operating, but when I right-click on the
network tray icon and select Diagnose and Repair, it says there is a
problem
with the wired card.

I am sure it is a Vista problem because I can boot in Ubuntu (dual-boot;
that's how I am posting this) and both cards work fine.

Computer:

Vista 32-bit / Ubuntu 7.10 Gutsy
Asus G1s
2.2ghz Core 2 Duo Centrino
GeForce 8600GTm 256mb

If anyone can shed some light on a solution, I'd be very thankful.

I followed the steps on
"http://www.chicagotech.net/netforums/viewtopic.php?t=57" and did a clean
boot, but the network card still did not show and connections.

"Robert L. (MS-MVP)" wrote:

If you start it with clean boot, can you access the network?

Troubleshooting Vista with clean bootHow to run Windows OS with a clean
...How to run Windows OS with a clean boot ... when you cannot determine the
cause of the issue, you may run Windows Safe ...
http://www.chicagotech.net/netforums...opic.php?t=778

Any errors in the Event viewer?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Vazguard" wrote in message
...
I followed the steps on
"http://www.chicagotech.net/netforums/viewtopic.php?t=57" and did a clean
boot, but the network card still did not show and connections.

"Robert L. (MS-MVP)" wrote:

If you start it with clean boot, can you access the network?

Troubleshooting Vista with clean bootHow to run Windows OS with a clean
...How to run Windows OS with a clean boot ... when you cannot determine
the
cause of the issue, you may run Windows Safe ...
http://www.chicagotech.net/netforums...opic.php?t=778

"Robert L. (MS-MVP)" wrote:

Any errors in the Event viewer?

I looked in the Event Viewer, and between the times of 9:46:42 AM - 12:04:28
PM EST, the time that the problem arose:

A few sets of Service Control Manager Instances:
-ghaio failed because it is not a valid Win32 application
-p2k service which depends on BUSBD service failed
-TrueVector Internet Monitor failed - no ZoneAlarm Firewall driver
-ZoneAlarm Firewall driver failed - not found
and in one set:
-lvupdtio failed because it is not a valid Win32 application

also a few instances of:
-WerSvc- Windows Feedback Platform not parsed Error Code 8014FFF9
-Volume Shadow Copy Service error querying for IVssWriterCallback interface
hr=0x80070005

There were also a few warnings pertaining to:
WLAN-AutoConfig:
-successfully stopped
-Extesibility Module stopped


As for the ZoneAlarm problem, I installed it to replace Norton (completely
uninstalled) and it bluescreened my computer, and started physical memory
dump, but I turned it off quick and restarted it, and the only things that
happened was it booted a little slower than normal; the internet connections
still worked fine.

Hope that helped.

Thank you for your help. I managed to get a System Restore point to fix the
problem.

Thank you for the update.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Vazguard" wrote in message
...
Thank you for your help. I managed to get a System Restore point to fix
the
problem.

get the drivers

--

http://search.goldwatches.com/?Search=Movado+Watches
http://www.goldwatches.com/
http://www.jewelerslounge.com/
"Vazguard" wrote in message
...
Hello:

This morning, I logged onto my computer to download the new Zune updates
for
my player and my Zune. While installing, my computer rebooted and now
Vista
does not seem to use my wired or wireless network cards. The two-computer
icon in the tray is still present, but it will not detect a connection
when I
plug my network cord into it. As for the wireless card, the window that
comes up to show you available networks is fine, but when I try to connect
to
one, it hangs and does nothing. The Device Manager displays the two cards
to
have up-to-date drivers and are operating, but when I right-click on the
network tray icon and select Diagnose and Repair, it says there is a
problem
with the wired card.

I am sure it is a Vista problem because I can boot in Ubuntu (dual-boot;
that's how I am posting this) and both cards work fine.

Computer:

Vista 32-bit / Ubuntu 7.10 Gutsy
Asus G1s
2.2ghz Core 2 Duo Centrino
GeForce 8600GTm 256mb

If anyone can shed some light on a solution, I'd be very thankful.