rcec wrote:


malke;
thank you so much for the response.
i dont have recovery disc provided by sony..but i do have retail vista
installation dvd and i try to reinstall it but as you said i need a
driver to put in usb.i checked the my model and the sony esupport said
my model is provided in japan and now i click the link and it is
nihongo/japanese language. i cant read nihongo and i dont know what to
click and what driver will i get.please help me to provide those driver
in english.the other procedure you said it is very complicated with me
cause im only new in computer and as u said Doing all of this requires
a certain level of computer skills.thats why i need more experience
before doing that.
thank you very much for more help and more procedure but i guess i will
do the first procedure of yours.i hope you can help me more..thank you
again..rcec

Call Sony again and see if they can sell you the recovery disc set in
English. If not, then you will need to get the drivers.

I don't mean to offend you in any way, but you should take this machine to a
competent local computer tech if it isn't under warranty. The hard drive and
motherboard need to be tested and then Windows needs to be installed. Based
on what you've written, you're simply not equipped to do this. There is no
shame in acknowledging that computer repair isn't your cup of tea; I don't
hesitate to call a plumber or take my car to the mechanic when things go
awry.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ