Hey all;

I just got a new gateway laptop on Black Friday over at Best Buy, and since
it's new it has Vista on it. I was loading some files and stuff onto my
computer using some data discs I had just made from my old PC, and then all
of a sudden last night the discs stopped loading. I checked around, and I
can't find any proof that my disc drive even EXISTS, whether it has a disc in
it or not. I've gone into Computer Management, and not only does the drive
not show up, I can't even find it by scanning or refreshing, and it doesn't
show up on "My Computer" at all either. Eventually, I did find it on the
Computer Manager, but it wasn't listed on the "Drive" list and had the yellow
exclamation icon on it. Here are some screen caps;

"My Computer", only showing the CPU and Recovery Drives (No Disc Drive);
http://www.fileden.com/files/2007/5/...MYCOMPUTER.jpg

"Computer Manager" showing only the two drives, still no CD/DVD/Disc Drive
listed;
http://www.fileden.com/files/2007/5/...nagement01.jpg

"Device Manager" listed under the "Computer Manager", showing the CD/DVD
drive with a yellow exclamation Icon;
http://www.fileden.com/files/2007/5/...nagement02.jpg

Oh, by the way, when I found the drive under the "Device Manager" I tried
searching for hardware updates, driver updates, and anything else I can find,
and tried disabling it/re-enabling it, and nothing worked. So, who knows. Can
anyone help?

Thanks

-Gary

i have the same problem how did you fix it

"gallegra" wrote:

Hey all;

I just got a new gateway laptop on Black Friday over at Best Buy, and since
it's new it has Vista on it. I was loading some files and stuff onto my
computer using some data discs I had just made from my old PC, and then all
of a sudden last night the discs stopped loading. I checked around, and I
can't find any proof that my disc drive even EXISTS, whether it has a disc in
it or not. I've gone into Computer Management, and not only does the drive
not show up, I can't even find it by scanning or refreshing, and it doesn't
show up on "My Computer" at all either. Eventually, I did find it on the
Computer Manager, but it wasn't listed on the "Drive" list and had the yellow
exclamation icon on it. Here are some screen caps;

"My Computer", only showing the CPU and Recovery Drives (No Disc Drive);
http://www.fileden.com/files/2007/5/...MYCOMPUTER.jpg

"Computer Manager" showing only the two drives, still no CD/DVD/Disc Drive
listed;
http://www.fileden.com/files/2007/5/...nagement01.jpg

"Device Manager" listed under the "Computer Manager", showing the CD/DVD
drive with a yellow exclamation Icon;
http://www.fileden.com/files/2007/5/...nagement02.jpg

Oh, by the way, when I found the drive under the "Device Manager" I tried
searching for hardware updates, driver updates, and anything else I can find,
and tried disabling it/re-enabling it, and nothing worked. So, who knows. Can
anyone help?

Thanks

-Gary

Have you tried this?:

http://support.microsoft.com/default.aspx/kb/929461


I Bleed Blue and Gold
GO BEARS!


"gallegra" wrote in message
...
Hey all;

I just got a new gateway laptop on Black Friday over at Best Buy, and since
it's new it has Vista on it. I was loading some files and stuff onto my
computer using some data discs I had just made from my old PC, and then all
of a sudden last night the discs stopped loading. I checked around, and I
can't find any proof that my disc drive even EXISTS, whether it has a disc in
it or not. I've gone into Computer Management, and not only does the drive
not show up, I can't even find it by scanning or refreshing, and it doesn't
show up on "My Computer" at all either. Eventually, I did find it on the
Computer Manager, but it wasn't listed on the "Drive" list and had the yellow
exclamation icon on it. Here are some screen caps;

"My Computer", only showing the CPU and Recovery Drives (No Disc Drive);
http://www.fileden.com/files/2007/5/...MYCOMPUTER.jpg

"Computer Manager" showing only the two drives, still no CD/DVD/Disc Drive
listed;
http://www.fileden.com/files/2007/5/...nagement01.jpg

"Device Manager" listed under the "Computer Manager", showing the CD/DVD
drive with a yellow exclamation Icon;
http://www.fileden.com/files/2007/5/...nagement02.jpg

Oh, by the way, when I found the drive under the "Device Manager" I tried
searching for hardware updates, driver updates, and anything else I can find,
and tried disabling it/re-enabling it, and nothing worked. So, who knows. Can
anyone help?

Thanks

-Gary

I've had similar problems with Vista where my optical drive failed after
deleting printer software. I ended up with a Windows error 39 suggesting my
driver was no good but you can't fix the problem by upgrading the driver as
gallegra found. The link Cal Bear '66 provides worked for me and is quite
simple. Follow the instructions explicitly as involves a Registry Edit.

TimboTen

"Cal Bear '66" wrote:

Have you tried this?:

http://support.microsoft.com/default.aspx/kb/929461

Try this fix. It works for 99% of all cases..

http://support.microsoft.com/default.aspx/kb/314060

--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx




"gallegra" wrote in message
...
Hey all;

I just got a new gateway laptop on Black Friday over at Best Buy, and
since
it's new it has Vista on it. I was loading some files and stuff onto my
computer using some data discs I had just made from my old PC, and then
all
of a sudden last night the discs stopped loading. I checked around, and I
can't find any proof that my disc drive even EXISTS, whether it has a disc
in
it or not. I've gone into Computer Management, and not only does the drive
not show up, I can't even find it by scanning or refreshing, and it
doesn't
show up on "My Computer" at all either. Eventually, I did find it on the
Computer Manager, but it wasn't listed on the "Drive" list and had the
yellow
exclamation icon on it. Here are some screen caps;

"My Computer", only showing the CPU and Recovery Drives (No Disc Drive);
http://www.fileden.com/files/2007/5/...MYCOMPUTER.jpg

"Computer Manager" showing only the two drives, still no CD/DVD/Disc Drive
listed;
http://www.fileden.com/files/2007/5/...nagement01.jpg

"Device Manager" listed under the "Computer Manager", showing the CD/DVD
drive with a yellow exclamation Icon;
http://www.fileden.com/files/2007/5/...nagement02.jpg

Oh, by the way, when I found the drive under the "Device Manager" I tried
searching for hardware updates, driver updates, and anything else I can
find,
and tried disabling it/re-enabling it, and nothing worked. So, who knows.
Can
anyone help?

Thanks

-Gary

I have the same issue. vista 64. I've never had the upper or lower filter
keys and this was a clean install. Any other suggestions? Buy a SATA DVD?


"Mike Hall - MVP" wrote:

Try this fix. It works for 99% of all cases..

http://support.microsoft.com/default.aspx/kb/314060

--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx




"gallegra" wrote in message
...
Hey all;

I just got a new gateway laptop on Black Friday over at Best Buy, and
since
it's new it has Vista on it. I was loading some files and stuff onto my
computer using some data discs I had just made from my old PC, and then
all
of a sudden last night the discs stopped loading. I checked around, and I
can't find any proof that my disc drive even EXISTS, whether it has a disc
in
it or not. I've gone into Computer Management, and not only does the drive
not show up, I can't even find it by scanning or refreshing, and it
doesn't
show up on "My Computer" at all either. Eventually, I did find it on the
Computer Manager, but it wasn't listed on the "Drive" list and had the
yellow
exclamation icon on it. Here are some screen caps;

"My Computer", only showing the CPU and Recovery Drives (No Disc Drive);
http://www.fileden.com/files/2007/5/...MYCOMPUTER.jpg

"Computer Manager" showing only the two drives, still no CD/DVD/Disc Drive
listed;
http://www.fileden.com/files/2007/5/...nagement01.jpg

"Device Manager" listed under the "Computer Manager", showing the CD/DVD
drive with a yellow exclamation Icon;
http://www.fileden.com/files/2007/5/...nagement02.jpg

Oh, by the way, when I found the drive under the "Device Manager" I tried
searching for hardware updates, driver updates, and anything else I can
find,
and tried disabling it/re-enabling it, and nothing worked. So, who knows.
Can
anyone help?

Thanks

-Gary

I have the same problem with my toshiba satellite, gives a code 10
error code - device can't start - when I click the properties in device
manager. Have tried uninstalling and rebooting, but it changes nothing,
tried updating drivers - tells me I have the most up-to-date driver,
tried disabling and re-abling - still nothing.
Have Vista home premium, the problem occurred a few weeks ago, up to
that point it was working beautifully.
Any help would be greatly appreciated. I use my dvd drive all the
time.


--
barriesmom
Posted via http://www.vistaheads.com

http://www.pchell.com/hardware/usbcode10.shtml

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"barriesmom" wrote in message ...

I have the same problem with my toshiba satellite, gives a code 10
error code - device can't start - when I click the properties in device
manager. Have tried uninstalling and rebooting, but it changes nothing,
tried updating drivers - tells me I have the most up-to-date driver,
tried disabling and re-abling - still nothing.
Have Vista home premium, the problem occurred a few weeks ago, up to
that point it was working beautifully.
Any help would be greatly appreciated. I use my dvd drive all the
time.


--
barriesmom
Posted via http://www.vistaheads.com

Thanks Peter: however my dvd player isn't connected via usb, it's
internal. Just ordered broadband so really need to get this thing up
and running again


--
barriesmom
Posted via http://www.vistaheads.com

Long shot

Try the following fix (applies to Vista also)

http://support.microsoft.com/default...b;en-us;314060

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"barriesmom" wrote in message ...

Thanks Peter: however my dvd player isn't connected via usb, it's
internal. Just ordered broadband so really need to get this thing up
and running again


--
barriesmom
Posted via http://www.vistaheads.com