i don't want to rant..i have no major gripes against microsoft.

all i want to do is acquaint ms with what i believe to be a bug.

to wit: when i "shut down" or "restart," there is no problem.

when i put the computer to "sleep," it causes enough problems on my network
to require me to call my isp for a repair. i don't know enough to provide the
details to this, but i wil;l say that i had not contacted my isp for 2-3
months; i entered "sleep" on 2 consecutive days and both days i needed to
call my isp.



--
32-Vista Home Premium
Intel DG965RY Motherboard
Intel E6400 Processor
OEM = Velocity Micro (Richmond VA)

Take a look at the following KB articles:

http://support.microsoft.com/kb/936835/en-us

Does this describe your problem? If not, can you post the complete
error message you are seeing?

---
Jeffrey Randow

Windows Networking MVP 2001-2006
http://www.networkblog.net

On Wed, 28 Nov 2007 18:00:00 -0800, nweissma
wrote:

i don't want to rant..i have no major gripes against microDoessoft.

all i want to do is acquaint ms with what i believe to be a bug.

to wit: when i "shut down" or "restart," there is no problem.

when i put the computer to "sleep," it causes enough problems on my network
to require me to call my isp for a repair. i don't know enough to provide the
details to this, but i wil;l say that i had not contacted my isp for 2-3
months; i entered "sleep" on 2 consecutive days and both days i needed to
call my isp.

firstly, i use broadband, not dial-up.

secondly, there is no error message involved; the connection is simply lost
and apparently the network becomes misconfigured.

thirdly, what is th difference between "hibernate" and "sleep"? i tried to
tease out a distinction by reading the ms kb's, but the ms authors write
illegibl; in fact, this is my only gripe with ms!

4thly, how do i send vista-32 into hibernate mode?

--
32-Vista Home Premium
Intel DG965RY Motherboard
Intel E6400 Processor
OEM = Velocity Micro (Richmond VA)



"Jeffrey Randow" wrote:

Take a look at the following KB articles:

http://support.microsoft.com/kb/936835/en-us

Does this describe your problem? If not, can you post the complete
error message you are seeing?

---
Jeffrey Randow

Windows Networking MVP 2001-2006
http://www.networkblog.net

On Wed, 28 Nov 2007 18:00:00 -0800, nweissma
wrote:

i don't want to rant..i have no major gripes against microDoessoft.

all i want to do is acquaint ms with what i believe to be a bug.

to wit: when i "shut down" or "restart," there is no problem.

when i put the computer to "sleep," it causes enough problems on my network
to require me to call my isp for a repair. i don't know enough to provide the
details to this, but i wil;l say that i had not contacted my isp for 2-3
months; i entered "sleep" on 2 consecutive days and both days i needed to
call my isp.

http://support.microsoft.com/default...b/933872/en-us may be
your problem.

hibernate = saves everything to disk in a special file and puts
computer in extreme low power mode. when you wake it, it reads the
contents of the file in saved to disk and restores items to memory

sleep = a low power mode - suspended - not as deep a sleep as
hibernate

some Vista computers allow "hybrid sleep"



On Thu, 29 Nov 2007 16:41:01 -0800, nweissma
wrote:

firstly, i use broadband, not dial-up.

secondly, there is no error message involved; the connection is simply lost
and apparently the network becomes misconfigured.

thirdly, what is th difference between "hibernate" and "sleep"? i tried to
tease out a distinction by reading the ms kb's, but the ms authors write
illegibl; in fact, this is my only gripe with ms!

4thly, how do i send vista-32 into hibernate mode?
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

I asked about errors because of your statement that you have to call
your ISP to repair this...

Sleep - Short term low power mode. Your computer is still running.
Hibernate - The computer saves its state to the hard drive, then shuts
down.
---
Jeffrey Randow

Windows Networking MVP 2001-2006
http://www.networkblog.net

On Thu, 29 Nov 2007 16:41:01 -0800, nweissma
wrote:

firstly, i use broadband, not dial-up.

secondly, there is no error message involved; the connection is simply lost
and apparently the network becomes misconfigured.

thirdly, what is th difference between "hibernate" and "sleep"? i tried to
tease out a distinction by reading the ms kb's, but the ms authors write
illegibl; in fact, this is my only gripe with ms!

4thly, how do i send vista-32 into hibernate mode?

1. can i put vista-32 home premium into "hibernate"?

2. contacting my isp was not prompted by a stated error but rather that i
was unable to connect. the isp then located various problems.
--
32-Vista Home Premium
Intel DG965RY Motherboard
Intel E6400 Processor
OEM = Velocity Micro (Richmond VA)



"Jeffrey Randow" wrote:

I asked about errors because of your statement that you have to call
your ISP to repair this...

Sleep - Short term low power mode. Your computer is still running.
Hibernate - The computer saves its state to the hard drive, then shuts
down.
---
Jeffrey Randow

Windows Networking MVP 2001-2006
http://www.networkblog.net

On Thu, 29 Nov 2007 16:41:01 -0800, nweissma
wrote:

firstly, i use broadband, not dial-up.

secondly, there is no error message involved; the connection is simply lost
and apparently the network becomes misconfigured.

thirdly, what is th difference between "hibernate" and "sleep"? i tried to
tease out a distinction by reading the ms kb's, but the ms authors write
illegibl; in fact, this is my only gripe with ms!

4thly, how do i send vista-32 into hibernate mode?

what problems exactly did the ISP locate?

On Sun, 2 Dec 2007 07:10:01 -0800, nweissma
wrote:

1. can i put vista-32 home premium into "hibernate"?

2. contacting my isp was not prompted by a stated error but rather that i
was unable to connect. the isp then located various problems.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

i would like to tell you the problems that the isp located, but i don't know!
he had me run "_(?)_config" in the DOS window, and he realized that one of
the parts of the 4-part decimal "url" had been changed (something like ".1."
became a ".10."); i think he may have also located a second problem.

the second call to the isp, prompted by the loss of connect capability,
caused by entering "sleep" on the next day, all i can say is that the problem
appeared to be different (which the isp did rectify).

sorry that i cannot offer you a complete and detailed report -- i aspire to
technical competence but i don't possess it at this time.

i did install the solution that you suggested on 11/30
http://support.microsoft.com/default...b/933872/en-us
but have not yet tested it (by entering "sleep" mode)

btw, can vista-32 enter "hibernate" - which you describe as a "mini-restore"

thanks for your help!
--
32-Vista Home Premium
Intel DG965RY Motherboard
Intel E6400 Processor
OEM = Velocity Micro (Richmond VA)



"Barb Bowman" wrote:

what problems exactly did the ISP locate?

On Sun, 2 Dec 2007 07:10:01 -0800, nweissma
wrote:

1. can i put vista-32 home premium into "hibernate"?

2. contacting my isp was not prompted by a stated error but rather that i
was unable to connect. the isp then located various problems.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

most machines can hibernate. it is not a mini restore. what it means
is that if you have open programs or documents, everything is saved
to disk and then when the machine "wakes" these are restored to the
state they were in prior to hibernation. it isn't a restore like
system restore.

On Mon, 3 Dec 2007 11:52:02 -0800, nweissma
wrote:

i would like to tell you the problems that the isp located, but i don't know!
he had me run "_(?)_config" in the DOS window, and he realized that one of
the parts of the 4-part decimal "url" had been changed (something like ".1."
became a ".10."); i think he may have also located a second problem.

the second call to the isp, prompted by the loss of connect capability,
caused by entering "sleep" on the next day, all i can say is that the problem
appeared to be different (which the isp did rectify).

sorry that i cannot offer you a complete and detailed report -- i aspire to
technical competence but i don't possess it at this time.

i did install the solution that you suggested on 11/30
http://support.microsoft.com/default...b/933872/en-us
but have not yet tested it (by entering "sleep" mode)

btw, can vista-32 enter "hibernate" - which you describe as a "mini-restore"

thanks for your help!
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

it appears that http://support.microsoft.com/default...b/933872/en-us may
have resolved the issue - to a degree. i will need to post a screen shot in
order to fully explain the state of affair -- how can i do this?
--
32-Vista Home Premium
Intel DG965RY Motherboard
Intel E6400 Processor
OEM = Velocity Micro (Richmond VA)



"Barb Bowman" wrote:

http://support.microsoft.com/default...b/933872/en-us may be
your problem.

hibernate = saves everything to disk in a special file and puts
computer in extreme low power mode. when you wake it, it reads the
contents of the file in saved to disk and restores items to memory

sleep = a low power mode - suspended - not as deep a sleep as
hibernate

some Vista computers allow "hybrid sleep"



On Thu, 29 Nov 2007 16:41:01 -0800, nweissma
wrote:

firstly, i use broadband, not dial-up.

secondly, there is no error message involved; the connection is simply lost
and apparently the network becomes misconfigured.

thirdly, what is th difference between "hibernate" and "sleep"? i tried to
tease out a distinction by reading the ms kb's, but the ms authors write
illegibl; in fact, this is my only gripe with ms!

4thly, how do i send vista-32 into hibernate mode?
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/