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December 3rd 07, 12:51 PM
posted to microsoft.public.windows.vista.networking_sharing
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VPN Error 691
I have searched all over the Internet, unable to find anything to solve this
problem. When trying to connect to a PPTP VPN, I get a 691 error. Username/password are fine, I can connect to the VPN on XP with no problem. I'm guessing that the reason is the authentication, but I don't know what to do to fix this. The VPN server uses MS-CHAPv1 and 40-bit encryption. If more information is needed, please let me know. 
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December 3rd 07, 01:33 PM
posted to microsoft.public.windows.vista.networking_sharing
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VPN Error 691
In most cases, VPN error 691 is security settings issue. Any errors in the
VPN server Event Viewer? Vista VPN Issues Post Posted: Wed Feb 07, 2007 2:56 am Post subject: Solved: Vista VPN error 691, Reply with quote. I'm VPN'n into a customer network that there is no domain ... www.chicagotech.net/vista/vistavpn.htm - Similar pages VPN error 691 I try to connect via vpn and dial-in and it give me an error 691 (user or password are ... VPN Error 691 - Access denied because username and/or password is ... www.chicagotech.net/Q&A/vpn43.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Alisha" wrote in message ... I have searched all over the Internet, unable to find anything to solve this problem. When trying to connect to a PPTP VPN, I get a 691 error. Username/password are fine, I can connect to the VPN on XP with no problem. I'm guessing that the reason is the authentication, but I don't know what to do to fix this. The VPN server uses MS-CHAPv1 and 40-bit encryption. If more information is needed, please let me know.
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December 3rd 07, 01:51 PM
posted to microsoft.public.windows.vista.networking_sharing
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VPN Error 691
I don't have access to that unfortunately, because I work from home part-time
and I'm not sure that anyone at work would want to try to fix this for just one person who uses Vista. And, they also don't have an IT person at this time. I will try to ask, but I can't say if they want to spend any time on this to help me out. I will reply back with an answer if I can get it. Thanks, Alisha "Robert L. (MS-MVP)" wrote: In most cases, VPN error 691 is security settings issue. Any errors in the VPN server Event Viewer? Vista VPN Issues Post Posted: Wed Feb 07, 2007 2:56 am Post subject: Solved: Vista VPN error 691, Reply with quote. I'm VPN'n into a customer network that there is no domain ... www.chicagotech.net/vista/vistavpn.htm - Similar pages VPN error 691 I try to connect via vpn and dial-in and it give me an error 691 (user or password are ... VPN Error 691 - Access denied because username and/or password is ... www.chicagotech.net/Q&A/vpn43.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Alisha" wrote in message ... I have searched all over the Internet, unable to find anything to solve this problem. When trying to connect to a PPTP VPN, I get a 691 error. Username/password are fine, I can connect to the VPN on XP with no problem. I'm guessing that the reason is the authentication, but I don't know what to do to fix this. The VPN server uses MS-CHAPv1 and 40-bit encryption. If more information is needed, please let me know.
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December 4th 07, 02:09 AM
posted to microsoft.public.windows.vista.networking_sharing
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VPN Error 691
Try also looking in your local event log... (Right Click on Computer
and select Manage). You may have a more detail error message logged in the Applications or System Log... --- Jeffrey Randow Windows Networking MVP 2001-2006 http://www.networkblog.net On Mon, 3 Dec 2007 06:51:00 -0800, Alisha wrote: I don't have access to that unfortunately, because I work from home part-time and I'm not sure that anyone at work would want to try to fix this for just one person who uses Vista. And, they also don't have an IT person at this time. I will try to ask, but I can't say if they want to spend any time on this to help me out. I will reply back with an answer if I can get it. Thanks, Alisha "Robert L. (MS-MVP)" wrote: In most cases, VPN error 691 is security settings issue. Any errors in the VPN server Event Viewer? Vista VPN Issues Post Posted: Wed Feb 07, 2007 2:56 am Post subject: Solved: Vista VPN error 691, Reply with quote. I'm VPN'n into a customer network that there is no domain ... www.chicagotech.net/vista/vistavpn.htm - Similar pages VPN error 691 I try to connect via vpn and dial-in and it give me an error 691 (user or password are ... VPN Error 691 - Access denied because username and/or password is ... www.chicagotech.net/Q&A/vpn43.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Alisha" wrote in message ... I have searched all over the Internet, unable to find anything to solve this problem. When trying to connect to a PPTP VPN, I get a 691 error. Username/password are fine, I can connect to the VPN on XP with no problem. I'm guessing that the reason is the authentication, but I don't know what to do to fix this. The VPN server uses MS-CHAPv1 and 40-bit encryption. If more information is needed, please let me know.
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December 4th 07, 02:39 AM
posted to microsoft.public.windows.vista.networking_sharing
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VPN Error 691
Thanks Jeffrey, but it tells me less than when the error shows up after
trying to connect. CoID={9A171B52-48E9-4486-9D2C-3A515FA9EBAE}: The user pisrpls\Alisha dialed a connection named mySmartSim which has failed. The error code returned on failure is 691. Just today I had access to connect to another VPN and it also gave me the same error. "Jeffrey Randow" wrote: Try also looking in your local event log... (Right Click on Computer and select Manage). You may have a more detail error message logged in the Applications or System Log... --- Jeffrey Randow Windows Networking MVP 2001-2006 http://www.networkblog.net On Mon, 3 Dec 2007 06:51:00 -0800, Alisha wrote: I don't have access to that unfortunately, because I work from home part-time and I'm not sure that anyone at work would want to try to fix this for just one person who uses Vista. And, they also don't have an IT person at this time. I will try to ask, but I can't say if they want to spend any time on this to help me out. I will reply back with an answer if I can get it. Thanks, Alisha "Robert L. (MS-MVP)" wrote: In most cases, VPN error 691 is security settings issue. Any errors in the VPN server Event Viewer? Vista VPN Issues Post Posted: Wed Feb 07, 2007 2:56 am Post subject: Solved: Vista VPN error 691, Reply with quote. I'm VPN'n into a customer network that there is no domain ... www.chicagotech.net/vista/vistavpn.htm - Similar pages VPN error 691 I try to connect via vpn and dial-in and it give me an error 691 (user or password are ... VPN Error 691 - Access denied because username and/or password is ... www.chicagotech.net/Q&A/vpn43.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Alisha" wrote in message ... I have searched all over the Internet, unable to find anything to solve this problem. When trying to connect to a PPTP VPN, I get a 691 error. Username/password are fine, I can connect to the VPN on XP with no problem. I'm guessing that the reason is the authentication, but I don't know what to do to fix this. The VPN server uses MS-CHAPv1 and 40-bit encryption. If more information is needed, please let me know.
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December 4th 07, 04:22 AM
posted to microsoft.public.windows.vista.networking_sharing
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VPN Error 691
Do a simple test. Just turn off windows firewall and any third party
security software, then try the VPN. Can you do it? -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Alisha" wrote in message ... Thanks Jeffrey, but it tells me less than when the error shows up after trying to connect. CoID={9A171B52-48E9-4486-9D2C-3A515FA9EBAE}: The user pisrpls\Alisha dialed a connection named mySmartSim which has failed. The error code returned on failure is 691. Just today I had access to connect to another VPN and it also gave me the same error. "Jeffrey Randow" wrote: Try also looking in your local event log... (Right Click on Computer and select Manage). You may have a more detail error message logged in the Applications or System Log... --- Jeffrey Randow Windows Networking MVP 2001-2006 http://www.networkblog.net On Mon, 3 Dec 2007 06:51:00 -0800, Alisha wrote: I don't have access to that unfortunately, because I work from home part-time and I'm not sure that anyone at work would want to try to fix this for just one person who uses Vista. And, they also don't have an IT person at this time. I will try to ask, but I can't say if they want to spend any time on this to help me out. I will reply back with an answer if I can get it. Thanks, Alisha "Robert L. (MS-MVP)" wrote: In most cases, VPN error 691 is security settings issue. Any errors in the VPN server Event Viewer? Vista VPN Issues Post Posted: Wed Feb 07, 2007 2:56 am Post subject: Solved: Vista VPN error 691, Reply with quote. I'm VPN'n into a customer network that there is no domain ... www.chicagotech.net/vista/vistavpn.htm - Similar pages VPN error 691 I try to connect via vpn and dial-in and it give me an error 691 (user or password are ... VPN Error 691 - Access denied because username and/or password is ... www.chicagotech.net/Q&A/vpn43.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Alisha" wrote in message ... I have searched all over the Internet, unable to find anything to solve this problem. When trying to connect to a PPTP VPN, I get a 691 error. Username/password are fine, I can connect to the VPN on XP with no problem. I'm guessing that the reason is the authentication, but I don't know what to do to fix this. The VPN server uses MS-CHAPv1 and 40-bit encryption. If more information is needed, please let me know.
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December 4th 07, 11:54 AM
posted to microsoft.public.windows.vista.networking_sharing
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VPN Error 691
I already tried that, it gave me the same error.
"Robert L. (MS-MVP)" wrote: Do a simple test. Just turn off windows firewall and any third party security software, then try the VPN. Can you do it? -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Alisha" wrote in message ... Thanks Jeffrey, but it tells me less than when the error shows up after trying to connect. CoID={9A171B52-48E9-4486-9D2C-3A515FA9EBAE}: The user pisrpls\Alisha dialed a connection named mySmartSim which has failed. The error code returned on failure is 691. Just today I had access to connect to another VPN and it also gave me the same error. "Jeffrey Randow" wrote: Try also looking in your local event log... (Right Click on Computer and select Manage). You may have a more detail error message logged in the Applications or System Log... --- Jeffrey Randow Windows Networking MVP 2001-2006 http://www.networkblog.net On Mon, 3 Dec 2007 06:51:00 -0800, Alisha wrote: I don't have access to that unfortunately, because I work from home part-time and I'm not sure that anyone at work would want to try to fix this for just one person who uses Vista. And, they also don't have an IT person at this time. I will try to ask, but I can't say if they want to spend any time on this to help me out. I will reply back with an answer if I can get it. Thanks, Alisha "Robert L. (MS-MVP)" wrote: In most cases, VPN error 691 is security settings issue. Any errors in the VPN server Event Viewer? Vista VPN Issues Post Posted: Wed Feb 07, 2007 2:56 am Post subject: Solved: Vista VPN error 691, Reply with quote. I'm VPN'n into a customer network that there is no domain ... www.chicagotech.net/vista/vistavpn.htm - Similar pages VPN error 691 I try to connect via vpn and dial-in and it give me an error 691 (user or password are ... VPN Error 691 - Access denied because username and/or password is ... www.chicagotech.net/Q&A/vpn43.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Alisha" wrote in message ... I have searched all over the Internet, unable to find anything to solve this problem. When trying to connect to a PPTP VPN, I get a 691 error. Username/password are fine, I can connect to the VPN on XP with no problem. I'm guessing that the reason is the authentication, but I don't know what to do to fix this. The VPN server uses MS-CHAPv1 and 40-bit encryption. If more information is needed, please let me know.
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December 4th 07, 02:01 PM
posted to microsoft.public.windows.vista.networking_sharing
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VPN Error 691
Is pisrpls the name of your computer, your home workgroup, the computer you
trying to connect to, or the domain you are trying to connect to? -- Kerry Brown Microsoft MVP - Shell/User http://www.vistahelp.ca "Alisha" wrote in message ... Thanks Jeffrey, but it tells me less than when the error shows up after trying to connect. CoID={9A171B52-48E9-4486-9D2C-3A515FA9EBAE}: The user pisrpls\Alisha dialed a connection named mySmartSim which has failed. The error code returned on failure is 691. Just today I had access to connect to another VPN and it also gave me the same error. "Jeffrey Randow" wrote: Try also looking in your local event log... (Right Click on Computer and select Manage). You may have a more detail error message logged in the Applications or System Log... --- Jeffrey Randow Windows Networking MVP 2001-2006 http://www.networkblog.net On Mon, 3 Dec 2007 06:51:00 -0800, Alisha wrote: I don't have access to that unfortunately, because I work from home part-time and I'm not sure that anyone at work would want to try to fix this for just one person who uses Vista. And, they also don't have an IT person at this time. I will try to ask, but I can't say if they want to spend any time on this to help me out. I will reply back with an answer if I can get it. Thanks, Alisha "Robert L. (MS-MVP)" wrote: In most cases, VPN error 691 is security settings issue. Any errors in the VPN server Event Viewer? Vista VPN Issues Post Posted: Wed Feb 07, 2007 2:56 am Post subject: Solved: Vista VPN error 691, Reply with quote. I'm VPN'n into a customer network that there is no domain ... www.chicagotech.net/vista/vistavpn.htm - Similar pages VPN error 691 I try to connect via vpn and dial-in and it give me an error 691 (user or password are ... VPN Error 691 - Access denied because username and/or password is ... www.chicagotech.net/Q&A/vpn43.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Alisha" wrote in message ... I have searched all over the Internet, unable to find anything to solve this problem. When trying to connect to a PPTP VPN, I get a 691 error. Username/password are fine, I can connect to the VPN on XP with no problem. I'm guessing that the reason is the authentication, but I don't know what to do to fix this. The VPN server uses MS-CHAPv1 and 40-bit encryption. If more information is needed, please let me know.
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December 4th 07, 02:07 PM
posted to microsoft.public.windows.vista.networking_sharing
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VPN Error 691
It's the name of my computer.
"Kerry Brown" wrote: Is pisrpls the name of your computer, your home workgroup, the computer you trying to connect to, or the domain you are trying to connect to? -- Kerry Brown Microsoft MVP - Shell/User http://www.vistahelp.ca "Alisha" wrote in message ... Thanks Jeffrey, but it tells me less than when the error shows up after trying to connect. CoID={9A171B52-48E9-4486-9D2C-3A515FA9EBAE}: The user pisrpls\Alisha dialed a connection named mySmartSim which has failed. The error code returned on failure is 691. Just today I had access to connect to another VPN and it also gave me the same error. "Jeffrey Randow" wrote: Try also looking in your local event log... (Right Click on Computer and select Manage). You may have a more detail error message logged in the Applications or System Log... --- Jeffrey Randow Windows Networking MVP 2001-2006 http://www.networkblog.net On Mon, 3 Dec 2007 06:51:00 -0800, Alisha wrote: I don't have access to that unfortunately, because I work from home part-time and I'm not sure that anyone at work would want to try to fix this for just one person who uses Vista. And, they also don't have an IT person at this time. I will try to ask, but I can't say if they want to spend any time on this to help me out. I will reply back with an answer if I can get it. Thanks, Alisha "Robert L. (MS-MVP)" wrote: In most cases, VPN error 691 is security settings issue. Any errors in the VPN server Event Viewer? Vista VPN Issues Post Posted: Wed Feb 07, 2007 2:56 am Post subject: Solved: Vista VPN error 691, Reply with quote. I'm VPN'n into a customer network that there is no domain ... www.chicagotech.net/vista/vistavpn.htm - Similar pages VPN error 691 I try to connect via vpn and dial-in and it give me an error 691 (user or password are ... VPN Error 691 - Access denied because username and/or password is ... www.chicagotech.net/Q&A/vpn43.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Alisha" wrote in message ... I have searched all over the Internet, unable to find anything to solve this problem. When trying to connect to a PPTP VPN, I get a 691 error. Username/password are fine, I can connect to the VPN on XP with no problem. I'm guessing that the reason is the authentication, but I don't know what to do to fix this. The VPN server uses MS-CHAPv1 and 40-bit encryption. If more information is needed, please let me know.
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December 4th 07, 06:00 PM
posted to microsoft.public.windows.vista.networking_sharing
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VPN Error 691
You have to specify the name of the computer or the name of the domain with
your user name. e.g. domain_name\user_name or computer_name\user_name The user_name has to be a valid user account either in the domain or on the computer you are connecting to. If you don't specify this Vista uses your computer name as indicated in the error message. If you are connecting to work it's most likely a domain. -- Kerry Brown Microsoft MVP - Shell/User http://www.vistahelp.ca "Alisha" wrote in message ... It's the name of my computer. "Kerry Brown" wrote: Is pisrpls the name of your computer, your home workgroup, the computer you trying to connect to, or the domain you are trying to connect to? -- Kerry Brown Microsoft MVP - Shell/User http://www.vistahelp.ca "Alisha" wrote in message ... Thanks Jeffrey, but it tells me less than when the error shows up after trying to connect. CoID={9A171B52-48E9-4486-9D2C-3A515FA9EBAE}: The user pisrpls\Alisha dialed a connection named mySmartSim which has failed. The error code returned on failure is 691. Just today I had access to connect to another VPN and it also gave me the same error. "Jeffrey Randow" wrote: Try also looking in your local event log... (Right Click on Computer and select Manage). You may have a more detail error message logged in the Applications or System Log... --- Jeffrey Randow Windows Networking MVP 2001-2006 http://www.networkblog.net On Mon, 3 Dec 2007 06:51:00 -0800, Alisha wrote: I don't have access to that unfortunately, because I work from home part-time and I'm not sure that anyone at work would want to try to fix this for just one person who uses Vista. And, they also don't have an IT person at this time. I will try to ask, but I can't say if they want to spend any time on this to help me out. I will reply back with an answer if I can get it. Thanks, Alisha "Robert L. (MS-MVP)" wrote: In most cases, VPN error 691 is security settings issue. Any errors in the VPN server Event Viewer? Vista VPN Issues Post Posted: Wed Feb 07, 2007 2:56 am Post subject: Solved: Vista VPN error 691, Reply with quote. I'm VPN'n into a customer network that there is no domain ... www.chicagotech.net/vista/vistavpn.htm - Similar pages VPN error 691 I try to connect via vpn and dial-in and it give me an error 691 (user or password are ... VPN Error 691 - Access denied because username and/or password is ... www.chicagotech.net/Q&A/vpn43.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Alisha" wrote in message ... I have searched all over the Internet, unable to find anything to solve this problem. When trying to connect to a PPTP VPN, I get a 691 error. Username/password are fine, I can connect to the VPN on XP with no problem. I'm guessing that the reason is the authentication, but I don't know what to do to fix this. The VPN server uses MS-CHAPv1 and 40-bit encryption. If more information is needed, please let me know.
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