On 2/18/10, Cats Whiskers posted:
This was going to be my daughter's computer, but she decided on another one,
now it is going to be Dad's computer (he is not very computer literate so I
must take care of the problems). She forgot to bring the software that came
with the computer. It will be a while before we see her (distance). I do
have vista from my computer. Can it be used for something like this?

That depends. (Don't you hate that?).

If the DVD is an OEM DVD, you can't use it to reinstall on the laptop.
I'm not sure about Repair. Even if it's allowed, some of the laptop's
drivers might not be on the disc.

If you don't have the product code, the same as I said above.

If the version of Windows is different from the laptop's existing
version, it's probably not of use to you.

Typically the product code is on a sticker on the bottom of the laptop
case. It looks like Z1Y3X-A2B3C-22PQ7-M0N59-DE20G (which I made up as
an illustration; if it works, I must be psychic).

Can she send the software by USPS, UPS, FedEx, or carrier pigeon?

"Gene E. Bloch" wrote in message
...
Given the mess you have now, my best idea is to do a Repair Installation of
Windows. I do *not* mean a System Recovery, which would wipe everything out
(though that might end up being necessary, sadly).

This requires an operating system DVD. You boot to it, and at the
appropriate time, tell the installer that you wish to do a repair
installation. This, if done right, will leave your other programs and your
data files intact.

I won't try to detail this. It's confusing to me, because there are two
unrelated reinstallation procedures that you get to in a similar fashion,
and I haven't done it in a long time. I also (obviously) don't want to do
it on my system to remind myself...

Maybe instructions are available in the help files on your computer or at
the MS site. But the help files are confusing for the same reason I
mentioned above. There are two installation variants where you need to
press R at the psychological moment, but that moment tends (to me) to look
right but be wrong, so read and reread...

On 2/18/10, Snoopy posted:
In addition to what I said below, I cannot go into any of the system
functions. I get the message and that is it.


"Snoopy" wrote in message
...
Sorry if I seemed unclear as to what I did. It probably is because I am
not sure what I did. I am beginning to think that the files I deleted
were in system.

Anyway, to answer your question: Yes, it does boot up with the error
message there. I can shut down the error message and open say "Word" and
save a file. I am writing this email using the computer. However, I
cannot rename (C) drive, it just will not change. I cannot go to
system/advance settings, it displays the message and then hangs.

I would appreciate any help you can give me.


"Gene E. Bloch" wrote in message
...
On 2/17/10, Snoopy posted:
Help, I changed the name of (C) drive and the network computer names
did not reflect it so I went back in and when the computer said if you
do this your owner of the HD. I pressed the button and now I can't
even receive windows updates. The following error message appears on
bootup also (shown below). I have no idea how to reverse this. I may
have deleted the files names to remove them thinking they would be in
deleted items. But they were not there. This is in Windows Vista Can
anyone help me???

Sincerely,
Toooooooooooooo Snoopy on my computer!!

Windows cannot access the specified device, path, or file. You may not
have the appropriate permission to access this item.

c:\Windows\system32\systempropertiesComputerName.e xe

I just reread your post, sort of by accident. I realize it's not what I
was thinking. Or maybe it is.

Something on startup is trying to access that program and it's failing.
Either you lost that file, or you did change the drive letter.

Tell us this: other than that message and the update problems, do you
boot successfully?

-- Gene Bloch 650.366.4267 lettersatblochg.com




-- Gene Bloch 650.366.4267 lettersatblochg.com



--
Gene Bloch 650.366.4267 lettersatblochg.com