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Hi, I have a Acer Acer 5315 series model ICL50 notebook running
windows vista basic (Wilmar special from beginning of November)It has a onboard Atheros AR5007EG wireless network adapter Here is my problem it connects to my wireless connection stays connected for a few minutes open web pages ect then it drops the Internet connection.I can go down to the connections in the tool bar and reestablish the connection stays connected for awhile then drops.Acer tech support told me to first to install and reinstall driver did that no difference then they had me reinstall whole operating system did that no difference.Ive tried this on various networks with the same results also they tried to say it was my wireless network when I have another laptop and desktop that work just fine here.Any Ideas on what the problem could be or what would fix it? Thanks in advance and whatever you do do not buy an Acer there tech support is inept and thats putting it kindly and there products are weak |
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Update the wireless card driver while connected via an ethernet cable otherwise you''ll probably loose the connection while updating driver. I had the same problem with the same model. Was told by acer & did the same things you did . I then sent back to acer had the same problem when I received it back from them (they said no problem with wireless card.) I was going to throw the computer out since it was useless. I tried 1 last thing----- updating the driver on my own & since then I have not had any connection issues. I cannot beleive that acer tech support does not recommend this. The 1st thing ACERR had me do was delete wireless card & let vista find it again, they were on the right track HOWEVER it used the same driver that was preinstalled originally. I must have wasted 20 hrs on the phone with acer & shipping cost back to them.I hope this post saves you & others some time, & money!!! -- daddyO |
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I have had the same problems that you have stated. I called Acer and was told that it was my provider. I called them and they said it was my computer wireless card. So I threw my hands up and started looking at my router. It was a Linksys. It had worked for two years. I threw it out and bought a D Link. What a mistake. Between Acer, Dlink, and At&t I thought I was going crazy. I went and got Belkin took five minutes to start it up and it has been working over a year. I also had dowloaded drivers and was told to go buy a card. But it was my router. Oh and by the way I used it this summer on vacation at various motels from Texas to New Mexico and did not have a problem. So I conclude that the internal card must be ok. JC -- lw1651 ------------------------------------------------------------------------ lw1651's Profile: http://forums.techarena.in/members/160085.htm View this thread: http://forums.techarena.in/windows-v...ork/867120.htm http://forums.techarena.in |
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I have had the same problems that you have stated. I called Acer and was told that it was my provider. I called them and they said it was my computer wireless card. So I threw my hands up and started looking at my router. It was a Linksys. It had worked for two years. I threw it out and bought a D Link. What a mistake. Between Acer, Dlink, and At&t I thought I was going crazy. I went and got Belkin took five minutes to start it up and it has been working over a year. I also had dowloaded drivers and was told to go buy a card. But it was my router. Oh and by the way I used it this summer on vacation at various motels from Texas to New Mexico and did not have a problem. So I conclude that the internal card must be ok. JC -- lw1651 ------------------------------------------------------------------------ lw1651's Profile: http://forums.techarena.in/members/160085.htm View this thread: http://forums.techarena.in/windows-v...ork/867120.htm http://forums.techarena.in |