Something to try,

Right click computer and select Manage,
After the new window opens, click Device Manager,
Then DVD/CD-ROM drives,
If you see a down arrow after you expand the drive,
right click and Enable it.

"Bagelman" wrote in message
...

I had just got done fending off a virus on my computer (vista home
premium, 32bit). Had to uninstall/reinstall QuickBooks because it wasn't
working. I also went through and cleaned up everything I could from the
computer, and turned off anything I thought was unneccessary. QB got
through with the installation, but is not on my computer anywhere (I've
checked everything I know how to check), and when I went to
re-re-install, the computer does not recognize that there is anything in
the disk drive.
Any suggestions/tips/comments/proposals? Thanks in advance.
-da Bagel


--
Bagelman