Crossposted to microsoft.public.windows.vista.print_fax_scan newsgroup.

Did you install any of the Yahoo-branded crap? Did you install McAfee
Security Center?

If you make IE the default at Set Program Access and Defaults, does the
setting "stick" when you reboot?
--
~PA Bear


tif wrote:
I have Windows Vista Home Premium. The printing problem is that it prints
out the html code instead of the stuff that I need. I did the installation
manually, not with the cd, so I don't think there is any extra stuff that
needs deleted. We had both Verizon and AOL installed until yesterday when
I
uninstalled the AOL stuff so I think the problem came from that not
Verizon.

"PA Bear" wrote:

What printing problems? Windows version? Does uninstalling all software
you installed from the Verizon CD (none of which you need now) resolve
the
problem?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

tif wrote:
Hello, I have read a lot of other posts on this and tried going in to
make
ie my default browser but that still did not help. Any other
suggestions?
I
never had this problem until I unistalled the aol software on my
computer
(we recently switched from aol dial up to verizon dsl and I figured I
didn't need it anymore). Do you think that's what messed it up? I am
ready
to pull my hair out and would appreciate any help! Thanks!

No, I don't think I have installed any Yahoo anything, oh wait I do have a
Yahoo toolbar installed because of my email...No MacAfee, we have Norton. I
will have to check and see if it sticks when I reboot. I will post back in a
few after I check.

"PA Bear" wrote:

Crossposted to microsoft.public.windows.vista.print_fax_scan newsgroup.

Did you install any of the Yahoo-branded crap? Did you install McAfee
Security Center?

If you make IE the default at Set Program Access and Defaults, does the
setting "stick" when you reboot?
--
~PA Bear


tif wrote:
I have Windows Vista Home Premium. The printing problem is that it prints
out the html code instead of the stuff that I need. I did the installation
manually, not with the cd, so I don't think there is any extra stuff that
needs deleted. We had both Verizon and AOL installed until yesterday when
I
uninstalled the AOL stuff so I think the problem came from that not
Verizon.

"PA Bear" wrote:

What printing problems? Windows version? Does uninstalling all software
you installed from the Verizon CD (none of which you need now) resolve
the
problem?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

tif wrote:
Hello, I have read a lot of other posts on this and tried going in to
make
ie my default browser but that still did not help. Any other
suggestions?
I
never had this problem until I unistalled the aol software on my
computer
(we recently switched from aol dial up to verizon dsl and I figured I
didn't need it anymore). Do you think that's what messed it up? I am
ready
to pull my hair out and would appreciate any help! Thanks!

Ok I rebooted and checked and it still has IE listed as my default.

"tif" wrote:

No, I don't think I have installed any Yahoo anything, oh wait I do have a
Yahoo toolbar installed because of my email...No MacAfee, we have Norton. I
will have to check and see if it sticks when I reboot. I will post back in a
few after I check.

"PA Bear" wrote:

Crossposted to microsoft.public.windows.vista.print_fax_scan newsgroup.

Did you install any of the Yahoo-branded crap? Did you install McAfee
Security Center?

If you make IE the default at Set Program Access and Defaults, does the
setting "stick" when you reboot?
--
~PA Bear


tif wrote:
I have Windows Vista Home Premium. The printing problem is that it prints
out the html code instead of the stuff that I need. I did the installation
manually, not with the cd, so I don't think there is any extra stuff that
needs deleted. We had both Verizon and AOL installed until yesterday when
I
uninstalled the AOL stuff so I think the problem came from that not
Verizon.

"PA Bear" wrote:

What printing problems? Windows version? Does uninstalling all software
you installed from the Verizon CD (none of which you need now) resolve
the
problem?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

tif wrote:
Hello, I have read a lot of other posts on this and tried going in to
make
ie my default browser but that still did not help. Any other
suggestions?
I
never had this problem until I unistalled the aol software on my
computer
(we recently switched from aol dial up to verizon dsl and I figured I
didn't need it anymore). Do you think that's what messed it up? I am
ready
to pull my hair out and would appreciate any help! Thanks!

Uninstall Yahoo Companion (toolbar) and anything else named "Yahoo" via
Add/Remove Programs, then reboot & test. If still no joy:

1. After making certain you have a copy of your Product Key, uninstall all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039

4. Reboot, and *immediately* install the 30-day free trial version of NOD32*
or KAV7**

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home.../anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


tif wrote:
Ok I rebooted and checked and it still has IE listed as my default.

"tif" wrote:
No, I don't think I have installed any Yahoo anything, oh wait I do have
a
Yahoo toolbar installed because of my email...No MacAfee, we have Norton.
I
will have to check and see if it sticks when I reboot. I will post back
in
a few after I check.

"PA Bear" wrote:
Crossposted to microsoft.public.windows.vista.print_fax_scan newsgroup.

Did you install any of the Yahoo-branded crap? Did you install McAfee
Security Center?

If you make IE the default at Set Program Access and Defaults, does the
setting "stick" when you reboot?
--
tif wrote:
I have Windows Vista Home Premium. The printing problem is that it
prints
out the html code instead of the stuff that I need. I did the
installation manually, not with the cd, so I don't think there is any
extra stuff that needs deleted. We had both Verizon and AOL installed
until yesterday when I
uninstalled the AOL stuff so I think the problem came from that not
Verizon.

"PA Bear" wrote:
What printing problems? Windows version? Does uninstalling all
software you installed from the Verizon CD (none of which you need
now)
resolve the
problem?
--
tif wrote:
Hello, I have read a lot of other posts on this and tried going in to
make
ie my default browser but that still did not help. Any other
suggestions?
I
never had this problem until I unistalled the aol software on my
computer
(we recently switched from aol dial up to verizon dsl and I figured I
didn't need it anymore). Do you think that's what messed it up? I am
ready
to pull my hair out and would appreciate any help! Thanks!

Thanks! I will try it out and see what happens.

"PA Bear" wrote:

Uninstall Yahoo Companion (toolbar) and anything else named "Yahoo" via
Add/Remove Programs, then reboot & test. If still no joy:

1. After making certain you have a copy of your Product Key, uninstall all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039

4. Reboot, and *immediately* install the 30-day free trial version of NOD32*
or KAV7**

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home.../anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


tif wrote:
Ok I rebooted and checked and it still has IE listed as my default.

"tif" wrote:
No, I don't think I have installed any Yahoo anything, oh wait I do have
a
Yahoo toolbar installed because of my email...No MacAfee, we have Norton.
I
will have to check and see if it sticks when I reboot. I will post back
in
a few after I check.

"PA Bear" wrote:
Crossposted to microsoft.public.windows.vista.print_fax_scan newsgroup.

Did you install any of the Yahoo-branded crap? Did you install McAfee
Security Center?

If you make IE the default at Set Program Access and Defaults, does the
setting "stick" when you reboot?
--
tif wrote:
I have Windows Vista Home Premium. The printing problem is that it
prints
out the html code instead of the stuff that I need. I did the
installation manually, not with the cd, so I don't think there is any
extra stuff that needs deleted. We had both Verizon and AOL installed
until yesterday when I
uninstalled the AOL stuff so I think the problem came from that not
Verizon.

"PA Bear" wrote:
What printing problems? Windows version? Does uninstalling all
software you installed from the Verizon CD (none of which you need
now)
resolve the
problem?
--
tif wrote:
Hello, I have read a lot of other posts on this and tried going in to
make
ie my default browser but that still did not help. Any other
suggestions?
I
never had this problem until I unistalled the aol software on my
computer
(we recently switched from aol dial up to verizon dsl and I figured I
didn't need it anymore). Do you think that's what messed it up? I am
ready
to pull my hair out and would appreciate any help! Thanks!

I uninstalled the yahoo toolbar and rebooted and it still wouldn't work. I am
very nervous about taking out norton and then having to reinstall it. I am a
very inexperienced computer user and I am afraid I will mess it up. Is there
anything else I could try? I'm about to give up and use Firefox instead. I
don't understand why this happened. Everything worked fine up until I removed
all the AOL stuff on the computer...

"tif" wrote:

Thanks! I will try it out and see what happens.

"PA Bear" wrote:

Uninstall Yahoo Companion (toolbar) and anything else named "Yahoo" via
Add/Remove Programs, then reboot & test. If still no joy:

1. After making certain you have a copy of your Product Key, uninstall all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039

4. Reboot, and *immediately* install the 30-day free trial version of NOD32*
or KAV7**

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing any
Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home.../anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


tif wrote:
Ok I rebooted and checked and it still has IE listed as my default.

"tif" wrote:
No, I don't think I have installed any Yahoo anything, oh wait I do have
a
Yahoo toolbar installed because of my email...No MacAfee, we have Norton.
I
will have to check and see if it sticks when I reboot. I will post back
in
a few after I check.

"PA Bear" wrote:
Crossposted to microsoft.public.windows.vista.print_fax_scan newsgroup.

Did you install any of the Yahoo-branded crap? Did you install McAfee
Security Center?

If you make IE the default at Set Program Access and Defaults, does the
setting "stick" when you reboot?
--
tif wrote:
I have Windows Vista Home Premium. The printing problem is that it
prints
out the html code instead of the stuff that I need. I did the
installation manually, not with the cd, so I don't think there is any
extra stuff that needs deleted. We had both Verizon and AOL installed
until yesterday when I
uninstalled the AOL stuff so I think the problem came from that not
Verizon.

"PA Bear" wrote:
What printing problems? Windows version? Does uninstalling all
software you installed from the Verizon CD (none of which you need
now)
resolve the
problem?
--
tif wrote:
Hello, I have read a lot of other posts on this and tried going in to
make
ie my default browser but that still did not help. Any other
suggestions?
I
never had this problem until I unistalled the aol software on my
computer
(we recently switched from aol dial up to verizon dsl and I figured I
didn't need it anymore). Do you think that's what messed it up? I am
ready
to pull my hair out and would appreciate any help! Thanks!

= Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

1. Right-click on the blue IE desktop icon and select Start without Add-ons;

2. Start (All) Programs Accessories System Tools Internet Explorer
(No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

= Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 = Read before using!

Other than above, I'm out of ideas. Maybe someone in the Vista
Print_Fax_Scan newsgroup will have some ideas for you, tif. From what I've
seen, no Norton application works well in Vista yet.
--
~PA Bear


tif wrote:
I uninstalled the yahoo toolbar and rebooted and it still wouldn't work. I
am very nervous about taking out norton and then having to reinstall it. I
am a very inexperienced computer user and I am afraid I will mess it up.
Is
there anything else I could try? I'm about to give up and use Firefox
instead. I don't understand why this happened. Everything worked fine up
until I removed all the AOL stuff on the computer...

"tif" wrote:
Thanks! I will try it out and see what happens.

"PA Bear" wrote:

Uninstall Yahoo Companion (toolbar) and anything else named "Yahoo" via
Add/Remove Programs, then reboot & test. If still no joy:

1. After making certain you have a copy of your Product Key, uninstall
all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039

4. Reboot, and *immediately* install the 30-day free trial version of
NOD32* or KAV7**

5. Manually update your new anti-virus application then run a full
system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then
reinstall the Norton application before the free-trial period expires!
Should you decide to reinstall the Norton application, I recommend not
installing any Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home.../anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


tif wrote:
Ok I rebooted and checked and it still has IE listed as my default.

"tif" wrote:
No, I don't think I have installed any Yahoo anything, oh wait I do
have
a
Yahoo toolbar installed because of my email...No MacAfee, we have
Norton. I
will have to check and see if it sticks when I reboot. I will post
back
in
a few after I check.

"PA Bear" wrote:
Crossposted to microsoft.public.windows.vista.print_fax_scan
newsgroup.

Did you install any of the Yahoo-branded crap? Did you install
McAfee
Security Center?

If you make IE the default at Set Program Access and Defaults, does
the
setting "stick" when you reboot?
--
tif wrote:
I have Windows Vista Home Premium. The printing problem is that it
prints
out the html code instead of the stuff that I need. I did the
installation manually, not with the cd, so I don't think there is
any
extra stuff that needs deleted. We had both Verizon and AOL
installed
until yesterday when I
uninstalled the AOL stuff so I think the problem came from that not
Verizon.

"PA Bear" wrote:
What printing problems? Windows version? Does uninstalling all
software you installed from the Verizon CD (none of which you need
now)
resolve the
problem?
--
tif wrote:
Hello, I have read a lot of other posts on this and tried going in
to make
ie my default browser but that still did not help. Any other
suggestions?
I
never had this problem until I unistalled the aol software on my
computer
(we recently switched from aol dial up to verizon dsl and I
figured
I didn't need it anymore). Do you think that's what messed it up?
I
am ready
to pull my hair out and would appreciate any help! Thanks!

Thank you so much for your help PA Bear! I truly appreciate it! Last night my
brother in law was helping me and after several unsuccessful tries this is
what finally made it work: Tools-Internet Options-General-Accessibility- and
then we check marked the boxes that said--ignore font styles specified on
webpages, ignore font sizes specified on webpages. And voila, now it
works!!(well at least it worked last night, who knows about today!)

Oh, yeah, I have found that nothing works well with Vista, lol

"PA Bear" wrote:

= Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

1. Right-click on the blue IE desktop icon and select Start without Add-ons;

2. Start (All) Programs Accessories System Tools Internet Explorer
(No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

= Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 = Read before using!

Other than above, I'm out of ideas. Maybe someone in the Vista
Print_Fax_Scan newsgroup will have some ideas for you, tif. From what I've
seen, no Norton application works well in Vista yet.
--
~PA Bear


tif wrote:
I uninstalled the yahoo toolbar and rebooted and it still wouldn't work. I
am very nervous about taking out norton and then having to reinstall it. I
am a very inexperienced computer user and I am afraid I will mess it up.
Is
there anything else I could try? I'm about to give up and use Firefox
instead. I don't understand why this happened. Everything worked fine up
until I removed all the AOL stuff on the computer...

"tif" wrote:
Thanks! I will try it out and see what happens.

"PA Bear" wrote:

Uninstall Yahoo Companion (toolbar) and anything else named "Yahoo" via
Add/Remove Programs, then reboot & test. If still no joy:

1. After making certain you have a copy of your Product Key, uninstall
all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039

4. Reboot, and *immediately* install the 30-day free trial version of
NOD32* or KAV7**

5. Manually update your new anti-virus application then run a full
system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then
reinstall the Norton application before the free-trial period expires!
Should you decide to reinstall the Norton application, I recommend not
installing any Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home.../anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


tif wrote:
Ok I rebooted and checked and it still has IE listed as my default.

"tif" wrote:
No, I don't think I have installed any Yahoo anything, oh wait I do
have
a
Yahoo toolbar installed because of my email...No MacAfee, we have
Norton. I
will have to check and see if it sticks when I reboot. I will post
back
in
a few after I check.

"PA Bear" wrote:
Crossposted to microsoft.public.windows.vista.print_fax_scan
newsgroup.

Did you install any of the Yahoo-branded crap? Did you install
McAfee
Security Center?

If you make IE the default at Set Program Access and Defaults, does
the
setting "stick" when you reboot?
--
tif wrote:
I have Windows Vista Home Premium. The printing problem is that it
prints
out the html code instead of the stuff that I need. I did the
installation manually, not with the cd, so I don't think there is
any
extra stuff that needs deleted. We had both Verizon and AOL
installed
until yesterday when I
uninstalled the AOL stuff so I think the problem came from that not
Verizon.

"PA Bear" wrote:
What printing problems? Windows version? Does uninstalling all
software you installed from the Verizon CD (none of which you need
now)
resolve the
problem?
--
tif wrote:
Hello, I have read a lot of other posts on this and tried going in
to make
ie my default browser but that still did not help. Any other
suggestions?
I
never had this problem until I unistalled the aol software on my
computer
(we recently switched from aol dial up to verizon dsl and I
figured
I didn't need it anymore). Do you think that's what messed it up?
I
am ready
to pull my hair out and would appreciate any help! Thanks!

YW & thanks for your feedback on this. That's an interesting workaround but
IMHO having those options unchecked was not the cause of the problem.
--
~PA Bear

tif wrote:
Thank you so much for your help PA Bear! I truly appreciate it! Last night
my brother in law was helping me and after several unsuccessful tries this
is what finally made it work: Tools-Internet
Options-General-Accessibility-
and then we check marked the boxes that said--ignore font styles specified
on webpages, ignore font sizes specified on webpages. And voila, now it
works!!(well at least it worked last night, who knows about today!)

Oh, yeah, I have found that nothing works well with Vista, lol

"PA Bear" wrote:

= Does this behavior persist if you start IE7 in No Add-ons mode? To
start IE7 in No Add-ons mode:

1. Right-click on the blue IE desktop icon and select Start without
Add-ons;

2. Start (All) Programs Accessories System Tools Internet
Explorer
(No add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

= Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 = Read before using!

Other than above, I'm out of ideas. Maybe someone in the Vista
Print_Fax_Scan newsgroup will have some ideas for you, tif. From what
I've
seen, no Norton application works well in Vista yet.
--
~PA Bear


tif wrote:
I uninstalled the yahoo toolbar and rebooted and it still wouldn't work.
I
am very nervous about taking out norton and then having to reinstall it.
I
am a very inexperienced computer user and I am afraid I will mess it up.
Is
there anything else I could try? I'm about to give up and use Firefox
instead. I don't understand why this happened. Everything worked fine up
until I removed all the AOL stuff on the computer...

"tif" wrote:
Thanks! I will try it out and see what happens.

"PA Bear" wrote:

Uninstall Yahoo Companion (toolbar) and anything else named "Yahoo"
via
Add/Remove Programs, then reboot & test. If still no joy:

1. After making certain you have a copy of your Product Key, uninstall
all
Norton software via Add/Remove Programs.

2. Enable the Windows Firewall.

3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039

4. Reboot, and *immediately* install the 30-day free trial version of
NOD32* or KAV7**

5. Manually update your new anti-virus application then run a full
system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then
reinstall the Norton application before the free-trial period expires!
Should you decide to reinstall the Norton application, I recommend not
installing any Norton Add-ons for a while.]

* www.eset.com/download/index.php
** http://usa.kaspersky.com/trials/home.../anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


tif wrote:
Ok I rebooted and checked and it still has IE listed as my default.

"tif" wrote:
No, I don't think I have installed any Yahoo anything, oh wait I do
have
a
Yahoo toolbar installed because of my email...No MacAfee, we have
Norton. I
will have to check and see if it sticks when I reboot. I will post
back
in
a few after I check.

"PA Bear" wrote:
Crossposted to microsoft.public.windows.vista.print_fax_scan
newsgroup.

Did you install any of the Yahoo-branded crap? Did you install
McAfee
Security Center?

If you make IE the default at Set Program Access and Defaults, does
the
setting "stick" when you reboot?
--
tif wrote:
I have Windows Vista Home Premium. The printing problem is that it
prints
out the html code instead of the stuff that I need. I did the
installation manually, not with the cd, so I don't think there is
any
extra stuff that needs deleted. We had both Verizon and AOL
installed
until yesterday when I
uninstalled the AOL stuff so I think the problem came from that
not
Verizon.

"PA Bear" wrote:
What printing problems? Windows version? Does uninstalling all
software you installed from the Verizon CD (none of which you
need
now)
resolve the
problem?
--
tif wrote:
Hello, I have read a lot of other posts on this and tried going
in
to make
ie my default browser but that still did not help. Any other
suggestions?
I
never had this problem until I unistalled the aol software on my
computer
(we recently switched from aol dial up to verizon dsl and I
figured
I didn't need it anymore). Do you think that's what messed it
up?
I
am ready
to pull my hair out and would appreciate any help! Thanks!