Why mention the desktop ; what is the full story ?




On Sat, 20 Mar 2010 14:59:40 -1000, "kana"
wrote:


Yes. I did go to the site and did the download. I am beginning to think I
might have something on my computer. Not on this lap top, but on my desk
top. I stopped using it. Could that be?

"Michael" wrote in message
...
Did you think of going to Dell's driver download section and getting the
drivers for your printer and re-installing them?

--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


"kana" wrote in message
...
The computer that I am using is a Windows Vista, pack 2. The computer is
a Hewlett Packard, HP Pavilion Slimline. The front of the computer says
NVIDIA and AMD 64. I'm not sure of the driver.

The printer is a Dell 948 all-in-one printer. And, yes, I did talk to
Dell and they informed me that my warranty just expired and that I would
need to pay them $275 in order to diagnose the problem. I did try to look
on the FAQs but could not find anything that could help, as far as I
could tell, whatever that's worth. I did also find a download on the site
but even after the download, the printer didn't work. The printer is two
years old.

Hopefully that's enough information???



"Shenan Stanley" wrote in message
...
kana wrote:
Why do I need to reinstall my printer every time I turn my computer
on?

Why do you not include any vital information at all with your query?

Operating System (specifically - version, service pack level,
architecture?)
Make/Model of the printer in question?
Version of the drivers you install(ed)?
What the manufacturer of the printer says when you ask them?
If you have even visited the printer manufacturer's web page for advice,
to look through their FAQs and/or download the latest software and/or
drivers?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html