perhaps, the color ink
is low.

however, you really
should look for a
solution at the hp
website.

perhaps there is an
update available.

--

db·´¯`·...¸)))º
DatabaseBen, Retired Professional
- Systems Analyst
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- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen




"Ritter197" wrote in message ...
I have a HP Deskjet 935C printer which has always worked fine in both Black and White print and in Color.

Today I wanted to print a color document and it always shows in the preview as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer and it is set for Best quality Color and I just cannot
figure out why the preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the document is OK. It is something on the HP printer, but I
cannot figure what.

Any ideas?