April 15th 10, 06:35 PM
posted to microsoft.public.windows.vista.hardware_devices,microsoft.public.windowsxp.hardware,microsoft.public.windowsxp.help_and_support
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HP Deskjet 935 C
Ritter197 wrote:
I see in the above printer no such option in the Advanced option nor do
I see on the printer a return to factory settings. Sorry.
"Elmo" wrote in message
...
Ritter197 wrote:
I have a HP Deskjet 935C printer which has always worked fine in both
Black and White print and in Color.
Today I wanted to print a color document and it always shows in the
preview as a black and white document (which it is not).
It also prints it as Black and White. Yet , I checked all on the printer
and it is set for Best quality Color and I just cannot figure out why
the preview shows it always in black and white.
I have a newer Epson and it shows and prints it fine in color. So the
document is OK. It is something on the HP printer, but I cannot figure
what.
Any ideas?
In Properties, Advanced, make sure "Print in Grayscale" is deselected.
Also try the Factory Settings button.
Maybe I misread some part of the following:
http://h10032.www1.hp.com/ctg/Manual/bpd07427.pdf
Page 7
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Joe =o)
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