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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Vista SP1 and HP Deskjet and OfficeJet duplex head to toe issues
For those people who already have the fix that I sent you please note you
need to save the file. I suppose most of the people who did get the GPD file for their printer will only see this after installing SP1. Hopefully HP Support will have a deployable solution by the time SP1 is widely released. Thanks for pointing this out Jerry From: W L Sent: Monday, December 10, 2007 9:02 AM To: Alan Morris Subject: HP 7410 Yes, It is the case you mentioned. The GPD in SP1 beta must have newer time stamp and we could not fix this in Vista SP1 due to it is not reaching the bar. Thanks. From: Alan Morris Sent: Saturday, December 08, 2007 10:12 AM To: W L Subject: FW: HP 7410 I assume the faulty GPD file in SP1 has a new date and replaces the good one. From: Gerald Barber Sent: Saturday, December 08, 2007 4:16 AM To: Alan Morris Subject: HP 7410 Alan, I just wanted to let you know that the HP duplex printing bug rears its ugly head again when you install the latest SP1 beta for Vista. This is the first SP1 beta that I had access to through MSDN so I don't know if it was present in earlier beta's. You'd think by now HP and/or Microsoft would have straightened this out. Also for some reason, the software needed to send feedback on the beta will not install on my computer this morning so I cannot send an official report to Microsoft about this. Is there some way you can pass this information on? Thanks. Jerry -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. |
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Vista SP1 and HP Deskjet and OfficeJet duplex head to toe issues
I have a stuck print qeue after I tried to delete a duplex print to HP
Officejet J5700. Would this fix help me. Bubba "Alan Morris [MSFT]" wrote: For those people who already have the fix that I sent you please note you need to save the file. I suppose most of the people who did get the GPD file for their printer will only see this after installing SP1. Hopefully HP Support will have a deployable solution by the time SP1 is widely released. Thanks for pointing this out Jerry From: W L Sent: Monday, December 10, 2007 9:02 AM To: Alan Morris Subject: HP 7410 Yes, It is the case you mentioned. The GPD in SP1 beta must have newer time stamp and we could not fix this in Vista SP1 due to it is not reaching the bar. Thanks. From: Alan Morris Sent: Saturday, December 08, 2007 10:12 AM To: W L Subject: FW: HP 7410 I assume the faulty GPD file in SP1 has a new date and replaces the good one. From: Gerald Barber Sent: Saturday, December 08, 2007 4:16 AM To: Alan Morris Subject: HP 7410 Alan, I just wanted to let you know that the HP duplex printing bug rears its ugly head again when you install the latest SP1 beta for Vista. This is the first SP1 beta that I had access to through MSDN so I don't know if it was present in earlier beta's. You'd think by now HP and/or Microsoft would have straightened this out. Also for some reason, the software needed to send feedback on the beta will not install on my computer this morning so I cannot send an official report to Microsoft about this. Is there some way you can pass this information on? Thanks. Jerry -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. |
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Vista SP1 and HP Deskjet and OfficeJet duplex head to toe issues
Hello Alan. My problem is ongoing and seems to be common: I have a 32 bit
Vista Ultimate os and my hp deskjet F380 will work as long as I do not stop the printer in midprint, or run out of paper, (another stop in midprint). For some reason I worked out that I could go to HP and download the software from their website, but first have to click on internet tools, then clear temp files. Next, I download the F380 software onto my hard drive. I'm good to go again, until the printer is stopped/ not stopped as in finished printing, but just stopped mid print. Before I did all the downloading from the website, I tried using uploading the software I got with the printer, but that no longer works. My drivers always show up as current when I do the online HP assessment. Do you know if HP has a current disc? I bought my printer in the fall of this year. Thanks for your ear. mayjacks "Alan Morris [MSFT]" wrote: For those people who already have the fix that I sent you please note you need to save the file. I suppose most of the people who did get the GPD file for their printer will only see this after installing SP1. Hopefully HP Support will have a deployable solution by the time SP1 is widely released. Thanks for pointing this out Jerry From: W L Sent: Monday, December 10, 2007 9:02 AM To: Alan Morris Subject: HP 7410 Yes, It is the case you mentioned. The GPD in SP1 beta must have newer time stamp and we could not fix this in Vista SP1 due to it is not reaching the bar. Thanks. From: Alan Morris Sent: Saturday, December 08, 2007 10:12 AM To: W L Subject: FW: HP 7410 I assume the faulty GPD file in SP1 has a new date and replaces the good one. From: Gerald Barber Sent: Saturday, December 08, 2007 4:16 AM To: Alan Morris Subject: HP 7410 Alan, I just wanted to let you know that the HP duplex printing bug rears its ugly head again when you install the latest SP1 beta for Vista. This is the first SP1 beta that I had access to through MSDN so I don't know if it was present in earlier beta's. You'd think by now HP and/or Microsoft would have straightened this out. Also for some reason, the software needed to send feedback on the beta will not install on my computer this morning so I cannot send an official report to Microsoft about this. Is there some way you can pass this information on? Thanks. Jerry -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. |