On May 17, 11:51*am, "andy jones" wrote:
I upgraded from Vista to W7 when it first came out. I have just recently
realized that it apparently cut off the mic and I cannot record anything. I
can still hear cd's.etc. *I did not discover this until I tried to send a
video message to my son who just got deployed to Iraq. Dell customer support
has been useless thus far. Thanks for any suggestions as to how to fix this
problem.

When installing a different version of Windows than the one delivered
with the system originally, you must re-install all the required
drivers. This includes the sound / audio card. Upgrading to a newer
version of Windows will reset the drivers. Windows 7 might use the
same drivers as Vista. However, there is a chance that W7 will not
use them correct.

Do you know the details on what kind of sound / audio card device your
PC should have?