With the DCR-TRV27 Sony Handycam connected to your computer and powered
on, visit Windows Update and click on Check for Updates for a possible
driver. If none is available, I'm afraid you are out of luck since the
last driver Sony has for that device is only compatible with the older
Windows XP operating system.


On 2/9/2010 12:45 PM, diane in seattle wrote:
many apologies if this question has been well-answered in this thread. I
couldn't find an answer that made sense to me while trying to wade through
all the words.

Again, apologies.

I have a DCR-TRV27 Sony Handycam which I bought used. The guy didn't give me
any cables or software or guides. I've managed to download a guide& then
looked for the right software to download images to my computer.

I was ready to buy a piece of software but was unsure which cable to buy, so
I phoned Sony. The tech there said Windows Movie Maker would be fine to use
for this offloading purpose. She told me which cable to buy--the "IEEE 1394
connection or a USB 2.0 connection," as is noted in Windows Help.

So I got the cable she& Microsoft recommended& have been trying since
yesterday to download images. I get an error messages telling me my USB
device is not recognized. So of course, the drive with the camera on it is
not recognized. I can't install/connect it manually because there's no option
I can find. I look under "imaging devices"& then "Sony," but get no love
whatsoever.

So, I have the camera& the cable& the Windows MM, but am stuck, even after
going through a few scenarios in Vista Home Premium's help& support stuff.

I have connected it, then turned my computer off& back on,& other lowtech
things I've seen suggested here. I do not to my knowledge have Firewire
capability. I say this based on looking at the fitting, which is different
than any fitting I have on my HP Pavilion laptop. I'm stumped.

Can anyone help me?