From: "R. H. Breener"
"David H. Lipman" wrote in message
...
From: "R. H. Breener"
"David H. Lipman" wrote in message
...
From: "R. H. Breener"
"David H. Lipman" wrote in message
...
From: "R. H. Breener"
"VanguardLH" wrote in message
...
So start the web browser in its safe mode to make sure ALL add-ons
are
disabled, not just the ones that IE will show you.
brevity snip
Thanks for that info.
I thought I'd let you know when I tried a System Restore which
failed, I then tried a System Recovery. When I clicked to do a
System Recovery the computer failed completely. It kept telling me
the disks for the Vista PC were not authenticated (or some such) for
that system. How can that be when they came from HP and the second
set were made from THAT HP computer itself? It wouldn't go into safe
mode. It said no disks could be found. The boot disk didn't work
either with an error it wasn't authenticated for that system. WTF?
The PC is sitting here totally worthless and was hardly used. How
the hell do I get it to recognize the Recovery disks or the boot
disk?
What was the OS and flavour ?
The OS is Vista 32 bit made by HP.
HP doesn't make Windows.
Vista/32 branded by HP.
The vendor is not the flavour. Vista; Starter, Home Basic, Home
Premium, Business, Enterprise and Ultimate are flavours of the 32bit
OS.
You need to contact HP. Most likely you'll have to buy a disk or a set
of disks.
Home Premium. I think the computer is a goner. I called the tech, now
back at his regular job and no longer doing this on the side at home. He
said he added a second HD, a Seagate, and made the old drive the slave.
That's why he had to contact MS for a Reg number. He kind of lost me
there. Why would he need a new Reg # when he had the original disks,
both sets? He felt beside the memory stick being bad the original HD
may have had problems also. But the new Seagate drive had the same damn
problems. He had me remove the Seagate but that didn't make any
difference. Then he had me remove the orig' HD and that made no
difference either. The boot disk for the machine will not boot up either
HD. Where does this leave me? What are my options now?
The COA should be a sticker on the computer and thus you have a valid
Vista keycode. You don't need another, you need the platform related
installation disks.
Where do I get those? The Vista Recovery disks for the computer came from
HP itself and one set was made from the computer. It has to be a valid
key code so why would he need to call MS? Why wont either HD boot with the
Recovery disks or the boot disk?
Googling the term "platform related installation
disks" brought up info I didn't understand.
You get it/them from HP.
You tell them you removed a bad hard disk and replaced it. You need to
re-install Vista on the PC so you will need the disks to do it.
You may have to pay a nominal fee for shipping and handling for the media.
--
Dave
Multi-AV Scanning Tool -
http://multi-av.thespykiller.co.uk
http://www.pctipp.ch/downloads/dl/35905.asp