Thread: Interesting uninstall problem with old software
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Old March 21st 15, 09:19 PM posted to microsoft.public.windows.vista.general,alt.windows7.general,alt.comp.os.windows-8
pjp[_5_]
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Default Interesting uninstall problem with old software
In article ,
says...

On 3/20/15 2:57 PM, VanguardLH wrote:
Ken Springer wrote:

Never had *this* happen before...

Vista Ultimate Service Pack 2 system, most definitely 32 bit.

I've got an old piece of software installed that required running in XP
SP2 mode when installed under Windows 7. I installed it here just to
help my brother-in-law with the program, I never used it.

The installation included a program written, apparently, in Dbase, and
the installation also installed a Dbase runtime engine.

When trying to uninstall both, I got the message the program can only be
uninstalled on 64 bit windows.

Repeated efforts finally got the Dbase runtime engine uninstalled, but
no luck with the program itself.

Any brilliant ideas about how to get around this?

When attempting uninstall, are you logged under an admin-level Windows
account (i.e., it is in the Administrators account group)? Have you
tried logging into the Administrator account to uninstall?

Yep. I'm the only user of my computers, and my accounts are admin
accounts. I didn't take the time to try the Super-Admin account from
Safe Mode. I also didn't try Run as Administrator either.

Account groups and permissions is something I've never delved into much,
since I moved to Mac when my XP system totally took a dive.

So did you have to use compatibility mode to install the program or only
to run it after install? If the latter, maybe you still have
compatibility mode set on the shortcut or the file it loads.

No. My brother-in-law runs Win 7, and I had no running Windows
computers when we installed it on his system, 3-4 years ago. It wasn't
until he called saying things wouldn't work, and I did some research,
that I discovered the compatibility mode requirement. Once we set the
compatibility mode, a lot of problems disappeared related to this aspect
now worked.

Eventually, I had Vista installed on the now homegrown XP box, and
installed the program there just to help him find out how to do this,
that, and the other. I never actually ran it for any other purpose.
But I did find a lot of buggy things in it.


The power off or save is an option you can set.