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I have a problem with my Internet Connection my computer doesn't detect it,
but when i go to Network Connections and click on the Local Connection [PropertiesStatus] it says: It is reciving the connection (It is detecting it) My modem is Ok. I called the company and they told me that everything is Ok with my modem and connection, but went i open the Internet Explorer it doesn't go to any Web page, i think there is something that is blocking my Interrnet Connection... Please i really need help about this... |
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Posting the result of ipconfig /all here may help.
-- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Edward90" wrote in message ... I have a problem with my Internet Connection my computer doesn't detect it, but when i go to Network Connections and click on the Local Connection [PropertiesStatus] it says: It is reciving the connection (It is detecting it) My modem is Ok. I called the company and they told me that everything is Ok with my modem and connection, but went i open the Internet Explorer it doesn't go to any Web page, i think there is something that is blocking my Interrnet Connection... Please i really need help about this... |
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I am having the same issue with my new Toshiba Satellite. Except I am not PC
savvy! Where do it put ipconfig/all in at. Thanks for the help. Alisha "Robert L. (MS-MVP)" wrote: Posting the result of ipconfig /all here may help. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Edward90" wrote in message ... I have a problem with my Internet Connection my computer doesn't detect it, but when i go to Network Connections and click on the Local Connection [PropertiesStatus] it says: It is reciving the connection (It is detecting it) My modem is Ok. I called the company and they told me that everything is Ok with my modem and connection, but went i open the Internet Explorer it doesn't go to any Web page, i think there is something that is blocking my Interrnet Connection... Please i really need help about this... |
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Go to Start. Type cmd and click command. Type ipconfig /all
c:\ipconfig.txt. Copy the ipconfig.txt from the C drive and post here. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "AlishaRose" wrote in message ... I am having the same issue with my new Toshiba Satellite. Except I am not PC savvy! Where do it put ipconfig/all in at. Thanks for the help. Alisha "Robert L. (MS-MVP)" wrote: Posting the result of ipconfig /all here may help. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Edward90" wrote in message ... I have a problem with my Internet Connection my computer doesn't detect it, but when i go to Network Connections and click on the Local Connection [PropertiesStatus] it says: It is reciving the connection (It is detecting it) My modem is Ok. I called the company and they told me that everything is Ok with my modem and connection, but went i open the Internet Explorer it doesn't go to any Web page, i think there is something that is blocking my Interrnet Connection... Please i really need help about this... |
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Here are my results:
Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Alisha laptopipconig/all 'ipconig' is not recognized as an internal or external command, operable program or batch file. C:\Users\Alisha laptopipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : Alishalaptop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : ventca.adelphia.net Ethernet adapter Local Area Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : ventca.adelphia.net Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Etherne t NIC (NDIS 6.0) #2 Physical Address. . . . . . . . . : 00-1B-24-E8-B8-90 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : ventca.adelphia.net Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con nection Physical Address. . . . . . . . . : 00-1C-BF-73-05-B9 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, December 26, 2007 6:05:09 PM Lease Expires . . . . . . . . . . : Thursday, December 27, 2007 6:05:08 PM Default Gateway . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.15.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : ventca.adelphia.net Description . . . . . . . . . . . : isatap.ventca.adelphia.net Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 10: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38a:3c55:20ae:3f57:fe97(Pref erred) Link-local IPv6 Address . . . . . : fe80::3c55:20ae:3f57:fe97%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled C:\Users\Alisha laptop "Robert L. (MS-MVP)" wrote: Go to Start. Type cmd and click command. Type ipconfig /all c:\ipconfig.txt. Copy the ipconfig.txt from the C drive and post here. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "AlishaRose" wrote in message ... I am having the same issue with my new Toshiba Satellite. Except I am not PC savvy! Where do it put ipconfig/all in at. Thanks for the help. Alisha "Robert L. (MS-MVP)" wrote: Posting the result of ipconfig /all here may help. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Edward90" wrote in message ... I have a problem with my Internet Connection my computer doesn't detect it, but when i go to Network Connections and click on the Local Connection [PropertiesStatus] it says: It is reciving the connection (It is detecting it) My modem is Ok. I called the company and they told me that everything is Ok with my modem and connection, but went i open the Internet Explorer it doesn't go to any Web page, i think there is something that is blocking my Interrnet Connection... Please i really need help about this... |
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DNS Servers . . . . . . . . . . . : 192.168.15.1 could be the problem. Can
you ping 192.168.15.1? -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "AlishaRose" wrote in message ... Here are my results: Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Alisha laptopipconig/all 'ipconig' is not recognized as an internal or external command, operable program or batch file. C:\Users\Alisha laptopipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : Alishalaptop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : ventca.adelphia.net Ethernet adapter Local Area Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : ventca.adelphia.net Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Etherne t NIC (NDIS 6.0) #2 Physical Address. . . . . . . . . : 00-1B-24-E8-B8-90 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : ventca.adelphia.net Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con nection Physical Address. . . . . . . . . : 00-1C-BF-73-05-B9 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, December 26, 2007 6:05:09 PM Lease Expires . . . . . . . . . . : Thursday, December 27, 2007 6:05:08 PM Default Gateway . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.15.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : ventca.adelphia.net Description . . . . . . . . . . . : isatap.ventca.adelphia.net Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 10: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38a:3c55:20ae:3f57:fe97(Pref erred) Link-local IPv6 Address . . . . . : fe80::3c55:20ae:3f57:fe97%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled C:\Users\Alisha laptop "Robert L. (MS-MVP)" wrote: Go to Start. Type cmd and click command. Type ipconfig /all c:\ipconfig.txt. Copy the ipconfig.txt from the C drive and post here. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "AlishaRose" wrote in message ... I am having the same issue with my new Toshiba Satellite. Except I am not PC savvy! Where do it put ipconfig/all in at. Thanks for the help. Alisha "Robert L. (MS-MVP)" wrote: Posting the result of ipconfig /all here may help. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Edward90" wrote in message ... I have a problem with my Internet Connection my computer doesn't detect it, but when i go to Network Connections and click on the Local Connection [PropertiesStatus] it says: It is reciving the connection (It is detecting it) My modem is Ok. I called the company and they told me that everything is Ok with my modem and connection, but went i open the Internet Explorer it doesn't go to any Web page, i think there is something that is blocking my Interrnet Connection... Please i really need help about this... |
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yes
ping 192.168.15.1 returns 4 replys 0% loss. "Robert L. (MS-MVP)" wrote: DNS Servers . . . . . . . . . . . : 192.168.15.1 could be the problem. Can you ping 192.168.15.1? -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "AlishaRose" wrote in message ... Here are my results: Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Alisha laptopipconig/all 'ipconig' is not recognized as an internal or external command, operable program or batch file. C:\Users\Alisha laptopipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : Alishalaptop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : ventca.adelphia.net Ethernet adapter Local Area Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : ventca.adelphia.net Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Etherne t NIC (NDIS 6.0) #2 Physical Address. . . . . . . . . : 00-1B-24-E8-B8-90 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : ventca.adelphia.net Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con nection Physical Address. . . . . . . . . : 00-1C-BF-73-05-B9 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.1.104(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, December 26, 2007 6:05:09 PM Lease Expires . . . . . . . . . . : Thursday, December 27, 2007 6:05:08 PM Default Gateway . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.15.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : ventca.adelphia.net Description . . . . . . . . . . . : isatap.ventca.adelphia.net Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 10: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38a:3c55:20ae:3f57:fe97(Pref erred) Link-local IPv6 Address . . . . . : fe80::3c55:20ae:3f57:fe97%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled C:\Users\Alisha laptop "Robert L. (MS-MVP)" wrote: Go to Start. Type cmd and click command. Type ipconfig /all c:\ipconfig.txt. Copy the ipconfig.txt from the C drive and post here. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "AlishaRose" wrote in message ... I am having the same issue with my new Toshiba Satellite. Except I am not PC savvy! Where do it put ipconfig/all in at. Thanks for the help. Alisha "Robert L. (MS-MVP)" wrote: Posting the result of ipconfig /all here may help. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Edward90" wrote in message ... I have a problem with my Internet Connection my computer doesn't detect it, but when i go to Network Connections and click on the Local Connection [PropertiesStatus] it says: It is reciving the connection (It is detecting it) My modem is Ok. I called the company and they told me that everything is Ok with my modem and connection, but went i open the Internet Explorer it doesn't go to any Web page, i think there is something that is blocking my Interrnet Connection... Please i really need help about this... |