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(…and Yes, I have tried the ‘usual’ fix of adding as local printer – with no
success – details below.) I have read hundreds of threads on this subject, but am still stuck & would appreciate any advice. I have a new Canon iP4300 printer attached by USB to a desktop PC running XP Home Edition (SP2) which has a USB wifi connexion to an Inventel DW-B-200 ADSL router & works fine. 2 other laptops on the network, running XP, can print perfectly on the printer on the desktop PC via the wifi network. I just bought a laptop with Vista Home Premium which works OK via wifi & the same router and does file-sharing OK, but I am unable to print on the iP4300 via my local network. Some details: Desktop PC name: DESKTOP Printer name: p4300 Printer properties: shared : sharing name CanoniP4 (don’t know why - generated automatically?) Laptop & desktop have same workgroup name Both have an account ‘Michelle’ without password. Normally I am using the account ‘Michelle’ on the laptop, but another account on the desktop – does that matter? All concerned accounts have “Admin” priviledges The laptop had Norton (I just switched to Avast! but no improvement) & the desktop has Avast. All firewalls are off – except the one in the DW-B Laptop can ping DESKTOP Laptop cannot ping the printer by name, or I don’t know how (tried ‘p4300’ & ‘CanoniP4’ & ‘DESKTOP\p4300’ – maybe I should try something else or maybe you just can’t ping to a USB printer anyway?) Laptop can share files on DESKTOP & vice-versa OK – I assume this means the network basics are OK? Laptop ‘Network’ panel shows DESKTOP & double clicking on DESKTOP ikon shows the various printers which are or have been installed on DESKTOP – p4300 appears as ‘CanoniP4’ & hovering the mouse over it shows ‘p4300’. Right clicking on this ikon & selecting ‘connect’ leads to a box showing ‘connecting…’ then a box saying I need to install the pilot. If I agree to install the pilot, then eventually everything freezes (I understand this is normal with Vista/XP mix…). Trying to add printer via Control Panel Add Printer Network ‘CanoniP4 on Desktop’ gives the same result as above. Trying via Control Panel Add Printer Network Not Shown Select by name \\DESKTOP\p4300 gives the same result as above. Some other things I tried: 1. Installed the printer directly on the laptop using the installation CD & USB connexion – that works OK including printing via USB but still unable to print via network & desktop – still get asked to install pilot, although the pilot is already installed! Pilot is at: C:\Program Files\CanonBJ\IJPrinter\Canon iP4300\Prn2KXP. (Canon site says Vista & XP use same pilot). 2. Installing new driver from Canon USA site (but dated 11/01/2006). As I obviously did not connect the printer at the end of the installation, I got an error message to say the program had maybe not installed OK. I tried again & selected the option to select the port manually, then selected LPT1 (in ignorance). This gave no error message but when I try to print via printer on LPT1 there is no reaction at the real printer. 3. Redirecting the port from LPT1 to \\DESKTOP\p4300. This gave error message “Cannot find Network Name”. 4. The solution that seemed to work on most threads – Control Panel Printers Add Printer Local New Port Local Port Name new port \\DESKTOP\p4300 does not work for me. This gave error message “Cannot find Network Name”. At this point I would be very grateful for any help! (Sorry – error messages are my translations from non-English originals…) |
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What do you receive if using net view \\xphostname?
-- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "2cv67" wrote in message ... (…and Yes, I have tried the ‘usual’ fix of adding as local printer – with no success – details below.) I have read hundreds of threads on this subject, but am still stuck & would appreciate any advice. I have a new Canon iP4300 printer attached by USB to a desktop PC running XP Home Edition (SP2) which has a USB wifi connexion to an Inventel DW-B-200 ADSL router & works fine. 2 other laptops on the network, running XP, can print perfectly on the printer on the desktop PC via the wifi network. I just bought a laptop with Vista Home Premium which works OK via wifi & the same router and does file-sharing OK, but I am unable to print on the iP4300 via my local network. Some details: Desktop PC name: DESKTOP Printer name: p4300 Printer properties: shared : sharing name CanoniP4 (don’t know why - generated automatically?) Laptop & desktop have same workgroup name Both have an account ‘Michelle’ without password. Normally I am using the account ‘Michelle’ on the laptop, but another account on the desktop – does that matter? All concerned accounts have “Admin” priviledges The laptop had Norton (I just switched to Avast! but no improvement) & the desktop has Avast. All firewalls are off – except the one in the DW-B Laptop can ping DESKTOP Laptop cannot ping the printer by name, or I don’t know how (tried ‘p4300’ & ‘CanoniP4’ & ‘DESKTOP\p4300’ – maybe I should try something else or maybe you just can’t ping to a USB printer anyway?) Laptop can share files on DESKTOP & vice-versa OK – I assume this means the network basics are OK? Laptop ‘Network’ panel shows DESKTOP & double clicking on DESKTOP ikon shows the various printers which are or have been installed on DESKTOP – p4300 appears as ‘CanoniP4’ & hovering the mouse over it shows ‘p4300’. Right clicking on this ikon & selecting ‘connect’ leads to a box showing ‘connecting…’ then a box saying I need to install the pilot. If I agree to install the pilot, then eventually everything freezes (I understand this is normal with Vista/XP mix…). Trying to add printer via Control Panel Add Printer Network ‘CanoniP4 on Desktop’ gives the same result as above. Trying via Control Panel Add Printer Network Not Shown Select by name \\DESKTOP\p4300 gives the same result as above. Some other things I tried: 1. Installed the printer directly on the laptop using the installation CD & USB connexion – that works OK including printing via USB but still unable to print via network & desktop – still get asked to install pilot, although the pilot is already installed! Pilot is at: C:\Program Files\CanonBJ\IJPrinter\Canon iP4300\Prn2KXP. (Canon site says Vista & XP use same pilot). 2. Installing new driver from Canon USA site (but dated 11/01/2006). As I obviously did not connect the printer at the end of the installation, I got an error message to say the program had maybe not installed OK. I tried again & selected the option to select the port manually, then selected LPT1 (in ignorance). This gave no error message but when I try to print via printer on LPT1 there is no reaction at the real printer. 3. Redirecting the port from LPT1 to \\DESKTOP\p4300. This gave error message “Cannot find Network Name”. 4. The solution that seemed to work on most threads – Control Panel Printers Add Printer Local New Port Local Port Name new port \\DESKTOP\p4300 does not work for me. This gave error message “Cannot find Network Name”. At this point I would be very grateful for any help! (Sorry – error messages are my translations from non-English originals…) |
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"Robert L. (MS-MVP)" wrote: What do you receive if using net view \\xphostname? Here is the complete dump - sorry it's in French. The printer in question is p4300: Microsoft Windows [version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. Tous droits réservés. C:\Users\Michellenet view \\DESKTOP Ressources partagées de \\DESKTOP Salon Nom du partage Type Utilisé comme Commentaire ------------------------------------------------------------------------------- Admin Disque CanonBub Impr. Canon Bubble-Jet BJC-6000 CanoniP4 Impr. p4300 Imprimante Impr. Microsoft Office Document Image Writer Imprimante2 Impr. PrimoPDF Michelle Disque SharedDocs Disque La commande s'est terminée correctement. C:\Users\Michelle |
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OK, the Vista can net view the shared printer. Did you mention the user
doesn't have password? Assign a password and try it again. Please post back with the result. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "2cv67" wrote in message ... "Robert L. (MS-MVP)" wrote: What do you receive if using net view \\xphostname? Here is the complete dump - sorry it's in French. The printer in question is p4300: Microsoft Windows [version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. Tous droits réservés. C:\Users\Michellenet view \\DESKTOP Ressources partagées de \\DESKTOP Salon Nom du partage Type Utilisé comme Commentaire ------------------------------------------------------------------------------- Admin Disque CanonBub Impr. Canon Bubble-Jet BJC-6000 CanoniP4 Impr. p4300 Imprimante Impr. Microsoft Office Document Image Writer Imprimante2 Impr. PrimoPDF Michelle Disque SharedDocs Disque La commande s'est terminée correctement. C:\Users\Michelle |
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"Robert L. (MS-MVP)" wrote: OK, the Vista can net view the shared printer. Did you mention the user doesn't have password? Assign a password and try it again. Please post back with the result. Thanks for your patience! Excuse me not trying the password route yet, as I have had partial success with another move, which probably rules out networking issues & only leavesVista printer driver location as the remaining problem (maybe...). I have now established that my main problem has been incorrect choice of printer name (red face, but not entirely)! The correct path name is \\DESKTOP\CanoniP4 & not \\DESKTOP\p4300 This is wierd as the printer is named as p4300 on DESKTOP (renamed by me...) & the CanoniP4 name only appears under Properties as the "Sharing name" presumably generated automatically. Both names appear on net view. I had tried \\DESKTOP\CanoniP4 as a network printer address several times, but apparently not as a local... Anyway, that is now OK & I can now activate the printer, but not 100% yet. I re-ported the Printer which had been OK as USB on the laptop to \\DESKTOP\CanoniP4 & tried to print a test page, but got no output & then the usual message about needing to install a pilot. I re-installed the pilot from Canon website & manually selected the \\DESKTOP\CanoniP4 port at the end. This allowed printing the standard test page & also my simple test document, apparently OK. But still with a message about needing to install a pilot! Ideas for next move gratefully accepted! |
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I rechecked the printer connected by USB to the laptop & printed out the
Windows Test Page OK with no message about pilots. The test pages by USB & by network are identical apart from the port names. All the pilot details are identical on both sheets. Question now is why the network connected printer thinks it needs a new pilot? |
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"2cv67" wrote: I rechecked the printer connected by USB to the laptop & printed out the Windows Test Page OK with no message about pilots. The test pages by USB & by network are identical apart from the port names. All the pilot details are identical on both sheets. Question now is why the network connected printer thinks it needs a new pilot? Sorry I should have said "driver" not "pilot" - poor translation from French. |
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I can see this printer from the laptop in 3 different windows & selecting
“Properties” from those windows gives 4 different results. Is that normal? Significant? 1. From Control Panel Printers Canon iP4300 Properties “Properties Canon iP4300” with 7 tabs. 2. From Computer Network DESKTOP CanoniP4 Properties “Properties of CanoniP4 (\\DESKTOP)” with only 1 tab 3. From Computer Network DESKTOP Printers Canon iP4300 (ready) Properties “Properties of Canon iP4300 on DESKTOP” with 5 tabs 4. From Computer Network DESKTOP Printers Canon iP4300 (offline) Properties FAMOUS MESSAGE X pause & eventually brings up “Properties of Canon iP4300 on DESKTOP” with 5 tabs See attached....uh oh - no attachments on this forum? |
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Going back to an earlier piece of advice, I added identical new accounts with
identical passwords on both machines, but even operating between both new accounts there is no improvement... |
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If I have error messages in Linux, there are usually config or log files or
something which can give useful diagnostic information - show what exactly triggered the error, show where the required information should have been etc. I am no expert, but with a little guidance... Is there nothing like this in Vista? |
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