Here is an update. Nikon directed me to the following site to get the latest
version of nefcodec.dll:

http://www.nikonimglib.com/nefcodec/index.html.en

I installed this update and the problem appears to have gone away.

Interestingly enough when you try to update the codec from within Capture NX
it reports back that no updates are available.

Nikon also makes a point of saying that they are not responsible for WMP.

Thanks again for the help.
--
Specbus


"zachd [MSFT]" wrote:


Did the Nikon uninstall leave the file nefcodec.dll on the system?

What does Nikon support say about this issue? If their uninstall did leave
nefcodec.dll on the system, they would likely want to know about it.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Mr Specbus" wrote in message
...
I have had the identical problem with Media Player and COM Surrogate.
This
started to occur after I installed Nikon Capture NX. I uninstalled
Capture
NX but the problem with Media Player still occurs. Updated NVIDIA and
Creative drivers but problem persist. Have you had any luck debugging?

----------------------------
Product
Windows Media Player

Problem
Stopped working

Date
1/25/2008 3:03 PM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e5f12e
Fault Module Name: StackHash_8a73
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8a73
Additional Information 2: 040c9e81502f42c1055a4e2eb8caf1ae
Additional Information 3: a9a3
Additional Information 4: 7677726ffb7ef20baf211cead593c296

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp

---------------------------------------

--
Specbus


"skeeter224" wrote:

I have started having the same problem; WMP plays audio for 10 -45
seconds,
it stops and gives me the same error message that it has stopped working.

On the same day I started getting a "Com Surragate was stopped working"
message when I attempted to use Adobe Lightroom. The program Nikon
Capture NX
has also stopped working.

below is the problem report:

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: wmplayer.exe
Application Version: 11.0.6000.6324
Application Timestamp: 4549b52a
Hang Signatu 86e3
Hang Type: 0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 3a78597793638d0d3f75ebcce9aac691
Additional Hang Signature 2: 8047
Additional Hang Signature 3: 0ec51ff430499d35fe3bbab605d37d54
Additional Hang Signature 4: 86e3
Additional Hang Signature 5: 3a78597793638d0d3f75ebcce9aac691
Additional Hang Signature 6: 8047
Additional Hang Signature 7: 0ec51ff430499d35fe3bbab605d37d54

Extra information about the problem
Bucket ID: 12022627


I'm running Vista Home Premium that came installed on a Gateway tower, it
is
a newer machine with 4 gigs of ram. I have rolled the machine back to a
restore point but did not help.

Any help would be appreciated, this is beyond my capabilities.





"Cal Bear '66" wrote:

Go to Control Panel (Classic view) Problem Reports and Solutions. In
the left
hand pane, click "View problem history". Right click on the relevant
problem
and select "View problem details". Use the "Copy to clipboard" link in
the
lower left corner of the window and paste into a reply to this thread.


I Bleed Blue and Gold
GO BEARS!


"nish285" wrote in message
...

see thats the thing, it doesn't ask to send an error report. It just
saysd that he program encountered and error and needs to close but
doesn't say anythings about what caused it or sending an error report


--
nish285

"nish285" wrote:


as the title suggests , after i open windows media player and put
something to play, a small windows pops up and says that windows media
player has stopped working and it says its looking for a solution.
After a while it says " a oroblem caused this program to stop working
correctly, Windows will close the program and notify you if a solutio is
available." then it closes the program with my consent. This never
happened to me on my xp pc which had WMP 11. This is happening on my new
vista pc that's just a few days out of the box and i even have full
norton anti-virus protection. So is there any way to fix this problem or
do i have to use some other program?


--
nish285


My problem with Windows Media Player is that I can't even call it up. When
I click on the icon or go through the programs menu, absolutely nothing
happens. Any suggestions on how to get it back other than reinstalling Vista?

Can you run it if you right-click on it and Run As Administrator?

Did you uninstall Norton Internet Security from this machine?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"gggallery" wrote in message
...


"nish285" wrote:


as the title suggests , after i open windows media player and put
something to play, a small windows pops up and says that windows media
player has stopped working and it says its looking for a solution.
After a while it says " a oroblem caused this program to stop working
correctly, Windows will close the program and notify you if a solutio is
available." then it closes the program with my consent. This never
happened to me on my xp pc which had WMP 11. This is happening on my new
vista pc that's just a few days out of the box and i even have full
norton anti-virus protection. So is there any way to fix this problem or
do i have to use some other program?


--
nish285


My problem with Windows Media Player is that I can't even call it up.
When
I click on the icon or go through the programs menu, absolutely nothing
happens. Any suggestions on how to get it back other than reinstalling
Vista?

Thanks for the follow-up, that's very very helpful.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Mr Specbus" wrote in message
...
Here is an update. Nikon directed me to the following site to get the
latest
version of nefcodec.dll:

http://www.nikonimglib.com/nefcodec/index.html.en

I installed this update and the problem appears to have gone away.

Interestingly enough when you try to update the codec from within Capture
NX
it reports back that no updates are available.

Nikon also makes a point of saying that they are not responsible for WMP.

Thanks again for the help.
--
Specbus


"zachd [MSFT]" wrote:


Did the Nikon uninstall leave the file nefcodec.dll on the system?

What does Nikon support say about this issue? If their uninstall did
leave
nefcodec.dll on the system, they would likely want to know about it.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--

"Mr Specbus" wrote in message
...
I have had the identical problem with Media Player and COM Surrogate.
This
started to occur after I installed Nikon Capture NX. I uninstalled
Capture
NX but the problem with Media Player still occurs. Updated NVIDIA and
Creative drivers but problem persist. Have you had any luck debugging?

----------------------------
Product
Windows Media Player

Problem
Stopped working

Date
1/25/2008 3:03 PM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e5f12e
Fault Module Name: StackHash_8a73
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8a73
Additional Information 2: 040c9e81502f42c1055a4e2eb8caf1ae
Additional Information 3: a9a3
Additional Information 4: 7677726ffb7ef20baf211cead593c296

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp

---------------------------------------

--
Specbus


"skeeter224" wrote:

I have started having the same problem; WMP plays audio for 10 -45
seconds,
it stops and gives me the same error message that it has stopped
working.

On the same day I started getting a "Com Surragate was stopped
working"
message when I attempted to use Adobe Lightroom. The program Nikon
Capture NX
has also stopped working.

below is the problem report:

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: wmplayer.exe
Application Version: 11.0.6000.6324
Application Timestamp: 4549b52a
Hang Signatu 86e3
Hang Type: 0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 3a78597793638d0d3f75ebcce9aac691
Additional Hang Signature 2: 8047
Additional Hang Signature 3: 0ec51ff430499d35fe3bbab605d37d54
Additional Hang Signature 4: 86e3
Additional Hang Signature 5: 3a78597793638d0d3f75ebcce9aac691
Additional Hang Signature 6: 8047
Additional Hang Signature 7: 0ec51ff430499d35fe3bbab605d37d54

Extra information about the problem
Bucket ID: 12022627


I'm running Vista Home Premium that came installed on a Gateway tower,
it
is
a newer machine with 4 gigs of ram. I have rolled the machine back to
a
restore point but did not help.

Any help would be appreciated, this is beyond my capabilities.





"Cal Bear '66" wrote:

Go to Control Panel (Classic view) Problem Reports and Solutions.
In
the left
hand pane, click "View problem history". Right click on the
relevant
problem
and select "View problem details". Use the "Copy to clipboard" link
in
the
lower left corner of the window and paste into a reply to this
thread.


I Bleed Blue and Gold
GO BEARS!


"nish285" wrote in message
...

see thats the thing, it doesn't ask to send an error report. It
just
saysd that he program encountered and error and needs to close but
doesn't say anythings about what caused it or sending an error
report


--
nish285

I did right click and try to run as administrator and it still didn't
respond. It used to work just fine but suddenly will not load.

I do have Norton Security on the system but I don't understand why it used
to work and now doesn't.


"zachd [MSFT]" wrote:


Can you run it if you right-click on it and Run As Administrator?

Did you uninstall Norton Internet Security from this machine?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"gggallery" wrote in message
...


"nish285" wrote:


as the title suggests , after i open windows media player and put
something to play, a small windows pops up and says that windows media
player has stopped working and it says its looking for a solution.
After a while it says " a oroblem caused this program to stop working
correctly, Windows will close the program and notify you if a solutio is
available." then it closes the program with my consent. This never
happened to me on my xp pc which had WMP 11. This is happening on my new
vista pc that's just a few days out of the box and i even have full
norton anti-virus protection. So is there any way to fix this problem or
do i have to use some other program?


--
nish285


My problem with Windows Media Player is that I can't even call it up.
When
I click on the icon or go through the programs menu, absolutely nothing
happens. Any suggestions on how to get it back other than reinstalling
Vista?

Is it listed in the Proceses tab of Task Manager?
Was SatelliteTVforPC 2006 ever on this system? That's very bad software
that can cause this problem.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"gggallery" wrote in message
...
I did right click and try to run as administrator and it still didn't
respond. It used to work just fine but suddenly will not load.

I do have Norton Security on the system but I don't understand why it used
to work and now doesn't.


"zachd [MSFT]" wrote:


Can you run it if you right-click on it and Run As Administrator?

Did you uninstall Norton Internet Security from this machine?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--
"gggallery" wrote in message
...


"nish285" wrote:


as the title suggests , after i open windows media player and put
something to play, a small windows pops up and says that windows
media
player has stopped working and it says its looking for a solution.
After a while it says " a oroblem caused this program to stop working
correctly, Windows will close the program and notify you if a solutio
is
available." then it closes the program with my consent. This never
happened to me on my xp pc which had WMP 11. This is happening on my
new
vista pc that's just a few days out of the box and i even have full
norton anti-virus protection. So is there any way to fix this problem
or
do i have to use some other program?


--
nish285


My problem with Windows Media Player is that I can't even call it up.
When
I click on the icon or go through the programs menu, absolutely nothing
happens. Any suggestions on how to get it back other than reinstalling
Vista?

Hello fellow user Vista/ I have problem regarding WINDOW MEDIA PLAYER
crash.Kindly plae help me on this Im a newbies in this system & is my
first Laptop...see detail.

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e5f12e
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.20608
Fault Module Timestamp: 465cf04b
Exception Code: c0000005
Exception Offset: 000494a4
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 13321
Additional Information 1: 1171
Additional Information 2: 12bb25806a6af29c4ccacb639b7ba26e
Additional Information 3: 5bee
Additional Information 4: 5affbbc003a099bc09e613eacd87f746

Appreaciate your help on this...thanks in advance....need help badly to
fixed...


--
mbpolicarpio

Did you have SatelliteTVforPC 2006 on this system at some point? The error
you're encountering very much looks like that you did. That will badly
corrupt the Windows Media Player registry keys, which is they pulled their
software from the market.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"mbpolicarpio" wrote in message
...

Hello fellow user Vista/ I have problem regarding WINDOW MEDIA PLAYER
crash.Kindly plae help me on this Im a newbies in this system & is my
first Laptop...see detail.

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e5f12e
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.20608
Fault Module Timestamp: 465cf04b
Exception Code: c0000005
Exception Offset: 000494a4
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 13321
Additional Information 1: 1171
Additional Information 2: 12bb25806a6af29c4ccacb639b7ba26e
Additional Information 3: 5bee
Additional Information 4: 5affbbc003a099bc09e613eacd87f746

Appreaciate your help on this...thanks in advance....need help badly to
fixed...


--
mbpolicarpio

Thank for your replied,Ya! I installed it,But now I already saw your
website Troubleshooting WMP and IT's WORK!!Thank so much appreciate your
help........Nice website its help a lot.....& I installed the
Registry.....now looks fine....

Mike


--
mbpolicarpio

Thank you, this follow up is very very helpful to me. Thank you.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"mbpolicarpio" wrote in message
...

Thank for your replied,Ya! I installed it,But now I already saw your
website Troubleshooting WMP and IT's WORK!!Thank so much appreciate your
help........Nice website its help a lot.....& I installed the
Registry.....now looks fine....

Mike


--
mbpolicarpio