I just purchased an HP all-in-one. The fax portion of the unit appears as a
printer option whan I want to print a documant. However, when the fax is
selected, sometimes I get the fax info promt and othere times, nothing
happens. What causes this and how can I fix it. Has anyone determined how
to send/receive faxes throught their computer without having to print a hard
copy? I used to use Winfax Pro, but that (and everything else) is not Vista
compatible. Instead of stepping into the future with Vista I feel as though
I have taken a giant step backwards.

This is not a Vista nor a Microsoft issue. There is no Microsoft Fax product
that works with all-in-one printers. It is up to HP to provide you with the
necessary software for your printer.
--
Russ Valentine
[MVP-Outlook]
"Carol" wrote in message
...
I just purchased an HP all-in-one. The fax portion of the unit appears as
a
printer option whan I want to print a documant. However, when the fax is
selected, sometimes I get the fax info promt and othere times, nothing
happens. What causes this and how can I fix it. Has anyone determined
how
to send/receive faxes throught their computer without having to print a
hard
copy? I used to use Winfax Pro, but that (and everything else) is not
Vista
compatible. Instead of stepping into the future with Vista I feel as
though
I have taken a giant step backwards.

Hi Carol,

What Russ says is correct Vista home premium does not come with the fax
support and the s/w has to be provided by the manufecturer .

However the Manufecture are providing the s/w and most of these are vista
compatible and as you say it is a new printer i am sure there is one from HP
so if you can provide me with the model number of printer i would be able to
help.

There are ways to make the older s/w work on vista but its too soon first we
will check if there is a solution available if not then ofcourse will tell
you .

~Deo


"Carol" wrote:

I just purchased an HP all-in-one. The fax portion of the unit appears as a
printer option whan I want to print a documant. However, when the fax is
selected, sometimes I get the fax info promt and othere times, nothing
happens. What causes this and how can I fix it. Has anyone determined how
to send/receive faxes throught their computer without having to print a hard
copy? I used to use Winfax Pro, but that (and everything else) is not Vista
compatible. Instead of stepping into the future with Vista I feel as though
I have taken a giant step backwards.

Carol, this page may be of assistance:

http://www.ehow.com/how_2029566_send-fax-vista.html

"Carol" wrote:

I just purchased an HP all-in-one. The fax portion of the unit appears as a
printer option whan I want to print a documant. However, when the fax is
selected, sometimes I get the fax info promt and othere times, nothing
happens. What causes this and how can I fix it. Has anyone determined how
to send/receive faxes throught their computer without having to print a hard
copy? I used to use Winfax Pro, but that (and everything else) is not Vista
compatible. Instead of stepping into the future with Vista I feel as though
I have taken a giant step backwards.

On Jan 11, 10:29*am, John Northup John
wrote:
Carol, this page may be of assistance:

http://www.ehow.com/how_2029566_send-fax-vista.html



"Carol" wrote:
I just purchased an HP all-in-one. *The fax portion of the unit appears as a
printer option whan I want to print a documant. *However, when the fax is
selected, sometimes I get the fax info promt and othere times, nothing
happens. *What causes this and how can I fix it. *Has anyone determined how
to send/receive faxes throught their computer without having to print a hard
copy? *I used to use Winfax Pro, but that (and everything else) is not Vista
compatible. *Instead of stepping into the future with Vista I feel as though
I have taken a giant step backwards.- Hide quoted text -

- Show quoted text -

I have 3 computers on my network. Two of them are running Windows
XP. I set the BVRP Phone tools for shared printing on a windows XP
machine and then installed it as a network printer on my Vista home
premium machine and now I can fax any document on my vista machine
through the windows X?P machine on the network.