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Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance)

Explorer.exe APPCRASH in Vista x64



 
 
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  #1 (permalink)  
Old January 18th 08, 05:27 AM posted to microsoft.public.windows.vista.performance_maintenance
AC3
external usenet poster
 
Posts: 1
Default Explorer.exe APPCRASH in Vista x64


I have read so many different forums and have not found the answer to my
problem. Your help would be greatly appreciated.

Every time I click on the desktop to open an application or go to my
computer explorer.exe crashes and I get the following:

*problem signatu*
problem event name: appcrash
application name: explorer.exe
application version: 6.0.6000.16549
application timestamp: 46d235d0
fault module name: shell32.dll
fault module version: 6.0.6000.16513
fault module timestamp: 4681d936
exception code: c0000005
exception offset: 000000000015402b
os version: 6.0.6000.2.0.0.768.2
locale id: 1033
additional information 1: 5daa
additional information 2: 55d0f5f1315e1b50803ff13bbf9a191b
additional information 3: 4e8d
additional information 4: 7d38412fd536b2efd1a6bd718dcbf45f

i've ran norton, windows defender, anti spyware software, and a family
safety critical update to the reg. i have had no luck.

btw: i have vista home basic x64. the problem started yesterday after
running vista with no problems for six month's. no new software
installs, except a quickbooks 2007 update.


--
AC3
  #2 (permalink)  
Old January 18th 08, 10:31 AM posted to microsoft.public.windows.vista.performance_maintenance
Rick Rogers
external usenet poster
 
Posts: 8,428
Default Explorer.exe APPCRASH in Vista x64

Hi,

Explorer crashes such as this are often related to ad/spyware, but not
limited to such. It is also possible that an IE plugin/addon is at fault, as
the two applications share many processes. I would suggest you might want to
run process explorer and see if something spikes when this happens. You can
get the free tool he
http://technet.microsoft.com/en-us/s.../bb896653.aspx

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"AC3" wrote in message
...

I have read so many different forums and have not found the answer to my
problem. Your help would be greatly appreciated.

Every time I click on the desktop to open an application or go to my
computer explorer.exe crashes and I get the following:

*problem signatu*
problem event name: appcrash
application name: explorer.exe
application version: 6.0.6000.16549
application timestamp: 46d235d0
fault module name: shell32.dll
fault module version: 6.0.6000.16513
fault module timestamp: 4681d936
exception code: c0000005
exception offset: 000000000015402b
os version: 6.0.6000.2.0.0.768.2
locale id: 1033
additional information 1: 5daa
additional information 2: 55d0f5f1315e1b50803ff13bbf9a191b
additional information 3: 4e8d
additional information 4: 7d38412fd536b2efd1a6bd718dcbf45f

i've ran norton, windows defender, anti spyware software, and a family
safety critical update to the reg. i have had no luck.

btw: i have vista home basic x64. the problem started yesterday after
running vista with no problems for six month's. no new software
installs, except a quickbooks 2007 update.


--
AC3


  #3 (permalink)  
Old January 18th 08, 06:32 PM posted to microsoft.public.windows.vista.performance_maintenance
AC3[_2_]
external usenet poster
 
Posts: 1
Default Explorer.exe APPCRASH in Vista x64


Nothing. This is driving me crazy!!!!!!!!!!!!!!


--
AC3
  #4 (permalink)  
Old January 19th 08, 01:35 AM posted to microsoft.public.windows.vista.performance_maintenance
Rick Rogers
external usenet poster
 
Posts: 8,428
Default Explorer.exe APPCRASH in Vista x64

Hi,

When was the quickbooks update installed?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"AC3" wrote in message
...

Nothing. This is driving me crazy!!!!!!!!!!!!!!


--
AC3


  #5 (permalink)  
Old January 19th 08, 02:24 AM posted to microsoft.public.windows.vista.performance_maintenance
AC3[_3_]
external usenet poster
 
Posts: 1
Default Explorer.exe APPCRASH in Vista x64


The day before I turned on my computer to this problem


--
AC3
  #6 (permalink)  
Old January 19th 08, 02:45 AM posted to microsoft.public.windows.vista.performance_maintenance
Rick Rogers
external usenet poster
 
Posts: 8,428
Default Explorer.exe APPCRASH in Vista x64

Can you uninstall it? It's just too coincidental to not check it first.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"AC3" wrote in message
...

The day before I turned on my computer to this problem


--
AC3


  #7 (permalink)  
Old January 19th 08, 06:23 PM posted to microsoft.public.windows.vista.performance_maintenance
Jeff Flowerday[_2_]
external usenet poster
 
Posts: 1
Default Explorer.exe APPCRASH in Vista x64


Are you running an intel board, there is an issue with intel's provided
audio drivers that cause explorer.exe to crash.

I ran stock Vista "High Definition Audio Device" drivers instead and
the problem went away for me.


--
Jeff Flowerday
  #8 (permalink)  
Old March 29th 08, 04:50 PM posted to microsoft.public.windows.vista.performance_maintenance
Natey_Nate
external usenet poster
 
Posts: 1
Default Explorer.exe APPCRASH in Vista x64

How do you run this? I have Vista Home Prem so I don't think I am running
x64 but I have the same problem...

"Jeff Flowerday" wrote:


Are you running an intel board, there is an issue with intel's provided
audio drivers that cause explorer.exe to crash.

I ran stock Vista "High Definition Audio Device" drivers instead and
the problem went away for me.


--
Jeff Flowerday

 




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