My granddaughter, running her laptop on Vista Home Premium SP2, with all the updates managed to get infested with a fake A/V scanner. The "scanner" runs for a bit, then tell you that it has found somewhere between 5 and 15 "infestations" and tells you that you have to pay to get rid of them. Every 5 seconds a pop-up appears telling her that 'whatever'.exe is infected and cannot run. All...

When I restart my pc all restore points disappear. Vista home premium sp2 Help much appreciated

When I restart my pc all restore points disappear. Vista home premium sp2 Help much appreciated

why no Windows 7 account or folder or category here yet? This is MS and they do not have Anything here about Win7?

In the folder "indexed file locations" there are a lot of old emails I thought were deleted from my system. When I try to delete one of them, there is no option for delete in the menu. How can I get rid of the old emails as none of them have any importance to me? Thanks..BW

Hi there, I have an external NTFS hard drive that is for storage use only. It is connected Via USB. I am Running Windows Vista Home Premium SP1. When I attempt to check my hard drive for errors with Check Disk I can't. It says Windows can't check the disk for errors while it's in use. I proceed to schedule a disk check but this doesn't work as you can't seem to schedual disk checks for...

I was playing a simple board game backgammon (no disk IO, no net traffic) while my hard drive suddenly start to have a flurry of activity like a virus scanner is running or something. During this time, the system is sluggish. When I ctrl-alt-del nothing happens for half a minute and then an error dialog box something about login ID. The screen stopped refreshing for another few seconds, then...

Hi, I have Windows Vista Home Premium Edition on my laptop. When I browse, using Internet Explorer, the pane successively becomes smaller. Every time I click, the lower border moves upwards a bit and after a while only a narrow stripe remains. Very annoying! Why does this happen? What can I do to get rid of this annoying behaviour?

I was playing a simple board game backgammon (no disk IO, no net traffic) while my hard drive suddenly start to have a flurry of activity like a virus scanner is running or something. During this time, the system is sluggish. When I ctrl-alt-del nothing happens for half a minute and then an error dialog box something about login ID. The screen stopped refreshing for another few seconds, then...

Hi there, I am having some major trouble with this right now, I am getting this annyoing error for 5 programs: Audacity MSN AIM Yahoo Messenger RegistryBoost ( I had JUST downloaded this to try and fix this error! :mad::cry:)

Ok I usually have no problems installing updates. But today for some reason the 4 IMPORTANT Updates fail to install. I do not get a clear error msg. And they do not how as installed so they can't be uninstalled. These all seem to be Office 2007 related. KB975960, 974561, 973704, & 973593. They failed this morning despite rebooting. And then I was prompted again this afternoon. They failed...

Have Vista Home Premium, Dell computer, Microsoft cordless mouse. I am having problems with my mouse being non-responsive at times. This happens everywhere from the internet to shut down. The mouse just fails to work for several clicks. I had wondered if this could be due to my SLOW dial-up service but then what does that have to do with shutting the computer down? The cordless mouse is...

I am using Vista 64 with all of the latest updates and the machine is only5 months old with 4 gig of ram and plenty of empty space on the hard drive. I am getting the "not responding" from Vista numerous times. It does not appear all of the time and I can get it after a fresh boot and sign in or after I have used system for quite a while. The not responding will eventually go away but it...

I am using Vista 64 with all of the latest updates and the machine is only5 months old with 4 gig of ram and plenty of empty space on the hard drive. I am getting the "not responding" from Vista numerous times. It does not appear all of the time and I can get it after a fresh boot and sign in or after I have used system for quite a while. The not responding will eventually go away but it...

Hi there, I am having some major trouble with this right now, I am getting this annyoing error for 5 programs: Audacity MSN AIM Yahoo Messenger RegistryBoost ( I had JUST downloaded this to try and fix this error! :mad::cry:)

Have Vista Home Premium, Dell computer, Microsoft cordless mouse. I am having problems with my mouse being non-responsive at times. This happens everywhere from the internet to shut down. The mouse just fails to work for several clicks. I had wondered if this could be due to my SLOW dial-up service but then what does that have to do with shutting the computer down? The cordless mouse is...

Hi, I am experiencing lightscribe problems, I have recently had a new hard drive fitted by H.P and when the laptop came back it was perfect for a week. Then when I go to label a disc the lightsribe program just freezes and stops working I have tried uninstalling the program and reinstalling it but it is still the same. I have also tried another labelling program that is on my laptop but this...

This error code relates to a "security update for Microsoft.NET framework version 1.1 Service Pack 1. My Windows Vista has tried many times to download this update and each time it has failed and reports error code 643. What is the solution to this problem?

A friend who has Windows XP Home running on his machine has had several problems in the past week with lockups and not shutting down. He has run Chkdsk and no errors were found. He ran his virus checker ( Avast ) and again no errors were found. He used the Restore program and successfully restored his computer which resulted in the lockups while running from occurring again, but his...

A friend who has Windows XP Home running on his machine has had several problems in the past week with lockups and not shutting down. He has run Chkdsk and no errors were found. He ran his virus checker ( Avast ) and again no errors were found. He used the Restore program and successfully restored his computer which resulted in the lockups while running from occurring again, but his...