Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
|
LinkBack | Thread Tools | Display Modes |
|
|||
Wireless 6000 Desktop transceiver not operating properly/consisten
Hi all
I orginally intended the text below to go to the MS Support team but funnily enough they've had an Application Error all day when I try to submit the request! Anyway if anyone has any insight or help with it it would be greatly appreciated as if I can't get it fixed then i've just bought some really useless kit! Thanks! I've just purchased the Wireless 6000 v2 Desktop and have had intermittent success with the unit. The transceiver works only part of the time and I register both mouse and keyboard via the channel select. After leaving for over 5 minutes the mouse and keyboard no longer work until the transceiver is reset. Also during the period while the machine is running the USB device connected/disconnected sounds play randomly and the transceiver is switched on and off during this time. I've read through the Support Centre for my devices and followed this KB article that was related to my symptoms: http://support.microsoft.com/kb/321122/en-us However this has now stopped my transceiver from working altogether - even after restoring back to my Restore point. All other USB devices work and currently ahve: A Keyboard and Mircosoft eHome Infrared Transceiver installed. I've tried working the Wireless Desktop Transciever in both situations where all devices are connected and none of the other devices are connected. This has not solved the issue. It just seems the transciever USB device timesout after a period and then reboots and loses the channel selected and needs to be reset. I've installed the latest drivers and my computer is up to date with all Vista patches and updates. |
|
|||
Wireless 6000 Desktop transceiver not operating properly/consi
Currently it's connected to the back however have had it connected to both
front and back with no success. "Curious" wrote: Is your MS USB Bluetooth transceiver connected directly to a USB connection on the back of your computer or does it use a front panel or USB hub connection? "Cameron Church" Cameron wrote in message ... Hi all I orginally intended the text below to go to the MS Support team but funnily enough they've had an Application Error all day when I try to submit the request! Anyway if anyone has any insight or help with it it would be greatly appreciated as if I can't get it fixed then i've just bought some really useless kit! Thanks! I've just purchased the Wireless 6000 v2 Desktop and have had intermittent success with the unit. The transceiver works only part of the time and I register both mouse and keyboard via the channel select. After leaving for over 5 minutes the mouse and keyboard no longer work until the transceiver is reset. Also during the period while the machine is running the USB device connected/disconnected sounds play randomly and the transceiver is switched on and off during this time. I've read through the Support Centre for my devices and followed this KB article that was related to my symptoms: http://support.microsoft.com/kb/321122/en-us However this has now stopped my transceiver from working altogether - even after restoring back to my Restore point. All other USB devices work and currently ahve: A Keyboard and Mircosoft eHome Infrared Transceiver installed. I've tried working the Wireless Desktop Transciever in both situations where all devices are connected and none of the other devices are connected. This has not solved the issue. It just seems the transciever USB device timesout after a period and then reboots and loses the channel selected and needs to be reset. I've installed the latest drivers and my computer is up to date with all Vista patches and updates. |
|
|||
Wireless 6000 Desktop transceiver not operating properly/consisten
I have only trouble with my 6000 mouse a couple of times since I got it for
Christmas, Each time I have had to press the little button on the USB transceiver for about 5 seconds and then register the mouse using the Bluetooth control panel and pushing the reset button on the mouse itself for a couple of seconds. I am running Vista Home Premium SP1 RC1 and that may be why my mouse is very stable. "Curious" wrote in message ... Is your MS USB Bluetooth transceiver connected directly to a USB connection on the back of your computer or does it use a front panel or USB hub connection? "Cameron Church" Cameron wrote in message ... Hi all I orginally intended the text below to go to the MS Support team but funnily enough they've had an Application Error all day when I try to submit the request! Anyway if anyone has any insight or help with it it would be greatly appreciated as if I can't get it fixed then i've just bought some really useless kit! Thanks! I've just purchased the Wireless 6000 v2 Desktop and have had intermittent success with the unit. The transceiver works only part of the time and I register both mouse and keyboard via the channel select. After leaving for over 5 minutes the mouse and keyboard no longer work until the transceiver is reset. Also during the period while the machine is running the USB device connected/disconnected sounds play randomly and the transceiver is switched on and off during this time. I've read through the Support Centre for my devices and followed this KB article that was related to my symptoms: http://support.microsoft.com/kb/321122/en-us However this has now stopped my transceiver from working altogether - even after restoring back to my Restore point. All other USB devices work and currently ahve: A Keyboard and Mircosoft eHome Infrared Transceiver installed. I've tried working the Wireless Desktop Transciever in both situations where all devices are connected and none of the other devices are connected. This has not solved the issue. It just seems the transciever USB device timesout after a period and then reboots and loses the channel selected and needs to be reset. I've installed the latest drivers and my computer is up to date with all Vista patches and updates. |
|
|||
Wireless 6000 Desktop transceiver not operating properly/consi
On Sun, 2 Mar 2008 08:30:00 -0800, Cameron Church
wrote: Currently it's connected to the back however have had it connected to both front and back with no success. Here is what I do with mine when it loses connectivity: 1) FIRST, make sure you've inserted fresh batteries in the last couple of weeks. 2) Press the "Connect" button on the transceiver. 3) Press the "Connect" button on the keyboard or mouse. I don't know why, but for some reason, it is many times also necessary to reconnect BOTH the mouse and keyboard to get the keyboard reconnected. Always reconnect the mouse FIRST if this happens, then the keyboard. I'm also of the opinion that Microsoft's transceivers are crappy anyway. So I prefer Logitech desktop sets. Microsoft used to make great keyboards and mice. Logitech has passed them up technologically. Also, I have enough crap on my desk anyway, trying to work around the Microsoft transceiver is contra-productive. "Curious" wrote: Is your MS USB Bluetooth transceiver connected directly to a USB connection on the back of your computer or does it use a front panel or USB hub connection? "Cameron Church" Cameron wrote in message ... Hi all I orginally intended the text below to go to the MS Support team but funnily enough they've had an Application Error all day when I try to submit the request! Anyway if anyone has any insight or help with it it would be greatly appreciated as if I can't get it fixed then i've just bought some really useless kit! Thanks! I've just purchased the Wireless 6000 v2 Desktop and have had intermittent success with the unit. The transceiver works only part of the time and I register both mouse and keyboard via the channel select. After leaving for over 5 minutes the mouse and keyboard no longer work until the transceiver is reset. Also during the period while the machine is running the USB device connected/disconnected sounds play randomly and the transceiver is switched on and off during this time. I've read through the Support Centre for my devices and followed this KB article that was related to my symptoms: http://support.microsoft.com/kb/321122/en-us However this has now stopped my transceiver from working altogether - even after restoring back to my Restore point. All other USB devices work and currently ahve: A Keyboard and Mircosoft eHome Infrared Transceiver installed. I've tried working the Wireless Desktop Transciever in both situations where all devices are connected and none of the other devices are connected. This has not solved the issue. It just seems the transciever USB device timesout after a period and then reboots and loses the channel selected and needs to be reset. I've installed the latest drivers and my computer is up to date with all Vista patches and updates. -- Donald L McDaniel How can so many otherwise very intelligent people screw up something so simple so badly? If you stick a computer keyboard in front of most people, they'll suddenly drop 30 points off their IQs. Much like placing a "Pork Barrel" bill in front of a politician: He'll forget all about "cooperation" the minute he counts the zeroes before the decimal point. |