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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Wireless Entertainment 8000
Today I installed my new "Wireless Entertainment Desktop 8000". This set
includes the Keyboard 8000 and the Lasermouse 8000. I run a DELL Dimension 9200 PC for a while and had a Logitech Wireless Desktop set before that runned without any problems. What I was looking forward to was the navigation pad on the keyboard and the backlightet keys of it - and I liked the design of the devices. And to make this clear: the Wireless Entertainment Desktio 8000 set is very, very expensive on the market - about twice the price of my "old" Logitech set. My joy was blown away quite quickly... First the material-finish of both devices is very poor and looks just cheap to me. There are sharp plastic edges at the mouse or the mouse-keys on the keyboard just lock if you do not press them in their exact center. The keys don´t have a clear pressure point and move a bit hard. But that´s the small part of my disappointment! The worst is that the entire mechanism is not capable to handle the sleep mode (where you don´t shut down the system but send it in hybernation mode - sorry, don´t know the correct word for it). Every time the system wakes up from sleep mode, both devices have lost connection to the computer and it´s time to reboot. With the Logitech stuff I could move the mouse to wake the system up - this is far away of the capabilities of the Microsoft stuff. And there are many more situations where especially the keyboard looses contact to the system. While working about 4 hours today with that stuff, I had to go and press the reconnect buttons on the bluetooth device and keyboard and mouse for about 8 times. Then the backlinght of the keyboard behaves strange. It does not go off when the keyboard is set down on the desk and noone is around - it keeps glowing. The navigation pad is a good thing, but it´s driver does not allow to change the "speed" of it (how far the ponter moves when wiping once over the pad). There is a place in the control panel that is made for it - but changing the value of that parameter has no effect. I have 1920x1200 resolution and it takes 7 or 8 moves to bring the pointer from one side to the other of the desktop. After all, I am so disappointed that I think about reinstalling my old Logitech set with which I was more happy...... Am I the only one having those problems????? |
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Wireless Entertainment 8000
I don't have the problems that you are experiencing. Have you installed the
software and the updates necessary? I wake up my computer (from hibernation) just by touching any part of the keyboard, or by moving the mouse. For the light to turn off after no user activity for a short while you have to set the light setting to at least one notch, or setting below the maximum, using the Fn key + the F12 key. I have been using my 8000 for several months now. I do not have to press the reconnect even after several days of use. I can adjust the pointer speed from slow, taking about 43 swipes to move from one edge of my monitor to the other, to fastest at 2 swipes. My monitor is 1600 pixels wide. "Robert" wrote in message ... Today I installed my new "Wireless Entertainment Desktop 8000". This set includes the Keyboard 8000 and the Lasermouse 8000. I run a DELL Dimension 9200 PC for a while and had a Logitech Wireless Desktop set before that runned without any problems. What I was looking forward to was the navigation pad on the keyboard and the backlightet keys of it - and I liked the design of the devices. And to make this clear: the Wireless Entertainment Desktio 8000 set is very, very expensive on the market - about twice the price of my "old" Logitech set. My joy was blown away quite quickly... First the material-finish of both devices is very poor and looks just cheap to me. There are sharp plastic edges at the mouse or the mouse-keys on the keyboard just lock if you do not press them in their exact center. The keys don´t have a clear pressure point and move a bit hard. But that´s the small part of my disappointment! The worst is that the entire mechanism is not capable to handle the sleep mode (where you don´t shut down the system but send it in hybernation mode - sorry, don´t know the correct word for it). Every time the system wakes up from sleep mode, both devices have lost connection to the computer and it´s time to reboot. With the Logitech stuff I could move the mouse to wake the system up - this is far away of the capabilities of the Microsoft stuff. And there are many more situations where especially the keyboard looses contact to the system. While working about 4 hours today with that stuff, I had to go and press the reconnect buttons on the bluetooth device and keyboard and mouse for about 8 times. Then the backlinght of the keyboard behaves strange. It does not go off when the keyboard is set down on the desk and noone is around - it keeps glowing. The navigation pad is a good thing, but it´s driver does not allow to change the "speed" of it (how far the ponter moves when wiping once over the pad). There is a place in the control panel that is made for it - but changing the value of that parameter has no effect. I have 1920x1200 resolution and it takes 7 or 8 moves to bring the pointer from one side to the other of the desktop. After all, I am so disappointed that I think about reinstalling my old Logitech set with which I was more happy...... Am I the only one having those problems????? |
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Wireless Entertainment 8000
That´s already good news that it SHOULD run! Many thanks for that!
In the meantime I found that there was most probable a conflict with another bluetooth device: I had my Nokia handy connecting to the computer using "Nokia PC-Suite". But deinstalling "Nokia PC Suite" alone did not solve the problems - I HAD TO TURN OFF BLUETOOTH ON THE HANDY ITSELF! Now it works as you described... When BLuetooth ist turned on and I go in hybernation mode, it´s ok. Then I can touch anything on the keyboard and it wakes up - but during wake-up process I hear the "alarm sound" meaning that hardware gets deinstalled and I assume these are keyboard and mouse. When "Nokia PC Suite" now is no longer installed, Keyboard and mouse do reinstall after few seconds (befor with Nokia PC Suite running they did not). That´s not really satisfying, but now it´s working. BTW:when the driver of the Bluetooth adapter (coming with the "Entertainment 8000 Desktop") gets installed, it promises that it can be used together with additional devices :-(((((( And: I´ll get familiar with the backlight feature - and tried again with the navipad cursor speed setting: it HAS an effect: with "slowest" it takes 22 swipes and with "fastest" it takes 8 swipes from the right to the left edge of the desktop. Would like it better (2-3 swipes) but I can live with it... "Gary Mount" wrote: I don't have the problems that you are experiencing. Have you installed the software and the updates necessary? I wake up my computer (from hibernation) just by touching any part of the keyboard, or by moving the mouse. For the light to turn off after no user activity for a short while you have to set the light setting to at least one notch, or setting below the maximum, using the Fn key + the F12 key. I have been using my 8000 for several months now. I do not have to press the reconnect even after several days of use. I can adjust the pointer speed from slow, taking about 43 swipes to move from one edge of my monitor to the other, to fastest at 2 swipes. My monitor is 1600 pixels wide. |
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Additional question: Wireless Entertainment 8000
Hey Gary, please - one more question:
Even with the Bluetooth proplems "switched off" - I cannot manage to enter hardware setup when cold starting the computer! Does this work in your case?? In the case of my DELL, F2 had to be pressed during startup to enter the menues where you can set system time, boot device priority and those things - you know what I mean? It seams that the DELL does not recognize a keyboard at boot-time. So it lists a "keyboard failure" in the native text that is displayed at boot-time on the black screen. |
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Additional question: Wireless Entertainment 8000
I have an additional keyboard plugged into my ps/2 port that I use. Handy
for hitting the necessary key to get into the bios at startup. I think I don't actually need this extra keyboard but can use the wireless keyboard. But its there anyway just in case. I do have to unplug my Bluetooth transceiver before I put my computer into hibernate (or a restart), otherwise my computer sometimes gets stuck on boot up. Is says on the screen "checking nvram", then just stays there. With the Bluetooth transceiver unplugged it boots up just fine. And now I remember why I use the second keyboard, because the transceiver has to be unplugged for my computer to boot properly, and no transceiver, no wireless keyboard. "Robert" wrote in message ... Hey Gary, please - one more question: Even with the Bluetooth proplems "switched off" - I cannot manage to enter hardware setup when cold starting the computer! Does this work in your case?? In the case of my DELL, F2 had to be pressed during startup to enter the menues where you can set system time, boot device priority and those things - you know what I mean? It seams that the DELL does not recognize a keyboard at boot-time. So it lists a "keyboard failure" in the native text that is displayed at boot-time on the black screen. |
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Additional question: Wireless Entertainment 8000
I´m quite sure, all this SHOULD work - without unplugging transceiver or
second keyboard. It ALL worked with my "old" wireless keyboard from Logitech which was without bluetooth - just "radio" connected. The problem is - as always - they sell it, it does not work proper and they want money again to let you tell them the mistakes they did... that´s what is called "industry standard". "Gary Mount" wrote: I have an additional keyboard plugged into my ps/2 port that I use. Handy for hitting the necessary key to get into the bios at startup. I think I don't actually need this extra keyboard but can use the wireless keyboard. But its there anyway just in case. I do have to unplug my Bluetooth transceiver before I put my computer into hibernate (or a restart), otherwise my computer sometimes gets stuck on boot up. Is says on the screen "checking nvram", then just stays there. With the Bluetooth transceiver unplugged it boots up just fine. And now I remember why I use the second keyboard, because the transceiver has to be unplugged for my computer to boot properly, and no transceiver, no wireless keyboard. "Robert" wrote in message ... Hey Gary, please - one more question: Even with the Bluetooth proplems "switched off" - I cannot manage to enter hardware setup when cold starting the computer! Does this work in your case?? In the case of my DELL, F2 had to be pressed during startup to enter the menues where you can set system time, boot device priority and those things - you know what I mean? It seams that the DELL does not recognize a keyboard at boot-time. So it lists a "keyboard failure" in the native text that is displayed at boot-time on the black screen. |
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Additional question: Wireless Entertainment 8000
My problem may just be a matter of adjusting something in my bios. Though I
haven't figured it out yet. One day I might spend the time to figure it out. "robert" wrote in message ... I´m quite sure, all this SHOULD work - without unplugging transceiver or second keyboard. It ALL worked with my "old" wireless keyboard from Logitech which was without bluetooth - just "radio" connected. The problem is - as always - they sell it, it does not work proper and they want money again to let you tell them the mistakes they did... that´s what is called "industry standard". "Gary Mount" wrote: I have an additional keyboard plugged into my ps/2 port that I use. Handy for hitting the necessary key to get into the bios at startup. I think I don't actually need this extra keyboard but can use the wireless keyboard. But its there anyway just in case. I do have to unplug my Bluetooth transceiver before I put my computer into hibernate (or a restart), otherwise my computer sometimes gets stuck on boot up. Is says on the screen "checking nvram", then just stays there. With the Bluetooth transceiver unplugged it boots up just fine. And now I remember why I use the second keyboard, because the transceiver has to be unplugged for my computer to boot properly, and no transceiver, no wireless keyboard. "Robert" wrote in message ... Hey Gary, please - one more question: Even with the Bluetooth proplems "switched off" - I cannot manage to enter hardware setup when cold starting the computer! Does this work in your case?? In the case of my DELL, F2 had to be pressed during startup to enter the menues where you can set system time, boot device priority and those things - you know what I mean? It seams that the DELL does not recognize a keyboard at boot-time. So it lists a "keyboard failure" in the native text that is displayed at boot-time on the black screen. |
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Give up: Wireless Entertainment 8000
Yesterday I experienced another funny feature of the keyboard.
The keyboard has a "movement detector" to control the backlight of the keys (to prevent it being illuminated when it is not used). I had the computer in hybernation mode - sleeping. Then I just walked by quite close at the desk - and the computer waked up and started. The keyboard detected a movement and caused this to happen. I decided to bring the "Microsoft wireless entertainment 8000 desktop" back to the shop and claim my money back, since I find, it does not work satifying. The money back, if I get it - well - it's half the price of a cheap subnotebook I always wanted :-) Now in this moment I have already reinstalled my old Logitech "Cordless Desktop MX 3000" and I am happy and SO impressed that everything just works fine - without any more adjusting or investigation to do! I asked it for forgiveness that I ever just thinked about replacing it ;-) |
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Wireless Entertainment 8000
Hi I am experiencing the same boot up problem with the Wireless Entertainment 8000, and wonder if a more elegant work around has been found besides leaving a wired keyboard plugged in. MS support says I need to change a bios setting for USB emulator to 'no boot'. Shuttle says says no such operation exists in their bios. If there no fix, this 5 day trial with a return. J. Burt -- hjburt |
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Wireless Entertainment 8000
If you've installed the latest Intellipoint/Intellitype software click its
shortcut and then go to the Wireless tab/Bluetooth Connection/Advanced and select "Hardware Managed Bluetooth Mode". Unplug the dongle and replug and reboot and it should start working, even in BIOS mode. Takes a few reboots sometimes to really work. -- Peter Toronto, Canada XP Pro SP3 x 2/Vista Ultimate SP1 Triple Boot "hjburt" wrote in message ... Hi I am experiencing the same boot up problem with the Wireless Entertainment 8000, and wonder if a more elegant work around has been found besides leaving a wired keyboard plugged in. MS support says I need to change a bios setting for USB emulator to 'no boot'. Shuttle says says no such operation exists in their bios. If there no fix, this 5 day trial with a return. J. Burt -- hjburt |
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