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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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getting a company to listen
My antivirus is AVG; the spyware program I'm using is Spyware Doctor.
What settings do you recommend I change? Thanks! "Bob" wrote: What firewall, anti-virus application or security suite is installed? There are some that cause problems which do not appear immediately. One or more options/settings in an ever-growing number of third-party applications may be disallowing the change(s) from "sticking". These include but are not limited to Ad-aware's Ad-Watch, Spybot Tea Timer, SpywareBlaster, SpySweeper, Spyware Doctor, Norton AntiVirus, McAfee VirusScan and/or Antispyware, and Zone Alarm (Free, Pro, & Security Suite). ------- *Report back, please* "husky86" wrote in message ... I ran sfc /scannow again. The scan found no problems. I finally managed to get the link (above) working. It wasn't working for the past 24 hours, then all of a sudden it started working. Go figure... Anyways, I have tried a number of the different recommended changes in sleep and hibernate settings, with no positive results. I will keep researching and testing various settings. But not very hopeful at this point. =) Thanks again! "Bob" wrote: Even if you don't have any corrupt files the sfc /scannow window should not close. Try running it in Safe Mode. The link works fine. Copy and paste it into your browser. ------- *Report back, please* "husky86" wrote in message ... The scan found no problems.... or at least I'm pretty sure this is the case. Once the scan started, I left the computer alone. When I returned, the scan had completed and the window had automatically closed itself. Unfortunately, I cannot get the link to work. I have tried it on this computer as well as another laptop computer. I only get error messages for that link. Not exactly sure why. Is there anyway you might be able to simply copy and paste the pertinent information from that article? Many thanks! "Bob" wrote: Run sfc /scannow. Also see: How to Troubleshoot a Vista Sleep Mode Problem and Find a Solution http://www.vistax64.com/tutorials/63...-problems.html ------- *Report back, please* "husky86" wrote in message ... I was able to change all of the settings according to your recommendations. I was able to find the hybrid and hibernate settings as well. Unfortunately, I was still unable to produce an Internet connection upon awakening the computer out of sleep mode. Other suggestions that have been made include rolling back the driver (which I have tried), as well as other network-settings changes. Nothing has worked thus far. The computer manufacturer continues to assure me that NVIDIA is working on resolving this problem -- that it is a known issue and that an update will be released sometime in the future. However, I don't believe this anymore. It has been going on for far too long. Any other suggestions you might have would be most sincerely appreciated! Thanks very much for your help thus far. "Bob" wrote: "husky86" wrote in message ... Hi Bob, I'm running in "high performance mode." Disregard "mode". As far as "Set hard drive to turn off a minute or 2 before sleep": I only have an oiption to set the number of minutes period--not in relation to "before sleep." That's what I'm referring to. e.g. Set hard drive to turn off after 13 minutes and sleep after 15 minutes. Right now it's set to "Never." I don't have options for Hybrid or Hibernate either. Possibly because you have hard drive set to "Never." The other settings are in line with what you have suggested. Thanks! "Bob" wrote: See if this fixes your sleep issue. Go to Advance Power Settings. Set hard drive to turn off a minute or 2 before sleep. Set Hybrid and Hibernate modes to "Never/Off" Under USB settings select "Disable" Under Multimedia select "Allow ....." ------- *Report back, please* "husky86" wrote in message ... I realize I may be asking the impossible question, but here goes: When you have a relatively new OEM product (in this case an NVIDIA motherboard) and the computer manufacturer doesn't seem to care that you are missing Vista drivers, ultimately how do you ever get through to the company? Every time I put this desktop to sleep, when I wake it up there's no Internet connection. I must fully restart the machine each and every time in order to get an Internet connection. (I'm running a cable modem situation in a home office. I do have a router, but bypassing the router entirely does not change the situation.) The manufacturer has confirmed that this is a motherboard problem (NVIDIA's nForce 680i SLI). More specifically, they say that NVIDIA has not released an updated Vista driver to correct the situation. This situation has been ongoing for at least 8 months. Because the motherboard is an OEM product, NVIDIA won't talk with me directly. The same is true for Microsoft. I'm beginning to wonder if there is ever going to be any driver update. Any suggestions? |
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getting a company to listen
I'm not running any firewall program, by the way, other than Windows Vista
Ultimate firewall. Thanks again! "Bob" wrote: What firewall, anti-virus application or security suite is installed? There are some that cause problems which do not appear immediately. One or more options/settings in an ever-growing number of third-party applications may be disallowing the change(s) from "sticking". These include but are not limited to Ad-aware's Ad-Watch, Spybot Tea Timer, SpywareBlaster, SpySweeper, Spyware Doctor, Norton AntiVirus, McAfee VirusScan and/or Antispyware, and Zone Alarm (Free, Pro, & Security Suite). ------- *Report back, please* "husky86" wrote in message ... I ran sfc /scannow again. The scan found no problems. I finally managed to get the link (above) working. It wasn't working for the past 24 hours, then all of a sudden it started working. Go figure... Anyways, I have tried a number of the different recommended changes in sleep and hibernate settings, with no positive results. I will keep researching and testing various settings. But not very hopeful at this point. =) Thanks again! "Bob" wrote: Even if you don't have any corrupt files the sfc /scannow window should not close. Try running it in Safe Mode. The link works fine. Copy and paste it into your browser. ------- *Report back, please* "husky86" wrote in message ... The scan found no problems.... or at least I'm pretty sure this is the case. Once the scan started, I left the computer alone. When I returned, the scan had completed and the window had automatically closed itself. Unfortunately, I cannot get the link to work. I have tried it on this computer as well as another laptop computer. I only get error messages for that link. Not exactly sure why. Is there anyway you might be able to simply copy and paste the pertinent information from that article? Many thanks! "Bob" wrote: Run sfc /scannow. Also see: How to Troubleshoot a Vista Sleep Mode Problem and Find a Solution http://www.vistax64.com/tutorials/63...-problems.html ------- *Report back, please* "husky86" wrote in message ... I was able to change all of the settings according to your recommendations. I was able to find the hybrid and hibernate settings as well. Unfortunately, I was still unable to produce an Internet connection upon awakening the computer out of sleep mode. Other suggestions that have been made include rolling back the driver (which I have tried), as well as other network-settings changes. Nothing has worked thus far. The computer manufacturer continues to assure me that NVIDIA is working on resolving this problem -- that it is a known issue and that an update will be released sometime in the future. However, I don't believe this anymore. It has been going on for far too long. Any other suggestions you might have would be most sincerely appreciated! Thanks very much for your help thus far. "Bob" wrote: "husky86" wrote in message ... Hi Bob, I'm running in "high performance mode." Disregard "mode". As far as "Set hard drive to turn off a minute or 2 before sleep": I only have an oiption to set the number of minutes period--not in relation to "before sleep." That's what I'm referring to. e.g. Set hard drive to turn off after 13 minutes and sleep after 15 minutes. Right now it's set to "Never." I don't have options for Hybrid or Hibernate either. Possibly because you have hard drive set to "Never." The other settings are in line with what you have suggested. Thanks! "Bob" wrote: See if this fixes your sleep issue. Go to Advance Power Settings. Set hard drive to turn off a minute or 2 before sleep. Set Hybrid and Hibernate modes to "Never/Off" Under USB settings select "Disable" Under Multimedia select "Allow ....." ------- *Report back, please* "husky86" wrote in message ... I realize I may be asking the impossible question, but here goes: When you have a relatively new OEM product (in this case an NVIDIA motherboard) and the computer manufacturer doesn't seem to care that you are missing Vista drivers, ultimately how do you ever get through to the company? Every time I put this desktop to sleep, when I wake it up there's no Internet connection. I must fully restart the machine each and every time in order to get an Internet connection. (I'm running a cable modem situation in a home office. I do have a router, but bypassing the router entirely does not change the situation.) The manufacturer has confirmed that this is a motherboard problem (NVIDIA's nForce 680i SLI). More specifically, they say that NVIDIA has not released an updated Vista driver to correct the situation. This situation has been ongoing for at least 8 months. Because the motherboard is an OEM product, NVIDIA won't talk with me directly. The same is true for Microsoft. I'm beginning to wonder if there is ever going to be any driver update. Any suggestions? |
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getting a company to listen
See if uninstalling Spyware Doctor solves your problem. ------- *Report back, please* "husky86" wrote in message ... My antivirus is AVG; the spyware program I'm using is Spyware Doctor. What settings do you recommend I change? Thanks! "Bob" wrote: What firewall, anti-virus application or security suite is installed? There are some that cause problems which do not appear immediately. One or more options/settings in an ever-growing number of third-party applications may be disallowing the change(s) from "sticking". These include but are not limited to Ad-aware's Ad-Watch, Spybot Tea Timer, SpywareBlaster, SpySweeper, Spyware Doctor, Norton AntiVirus, McAfee VirusScan and/or Antispyware, and Zone Alarm (Free, Pro, & Security Suite). ------- *Report back, please* "husky86" wrote in message ... I ran sfc /scannow again. The scan found no problems. I finally managed to get the link (above) working. It wasn't working for the past 24 hours, then all of a sudden it started working. Go figure... Anyways, I have tried a number of the different recommended changes in sleep and hibernate settings, with no positive results. I will keep researching and testing various settings. But not very hopeful at this point. =) Thanks again! "Bob" wrote: Even if you don't have any corrupt files the sfc /scannow window should not close. Try running it in Safe Mode. The link works fine. Copy and paste it into your browser. ------- *Report back, please* "husky86" wrote in message ... The scan found no problems.... or at least I'm pretty sure this is the case. Once the scan started, I left the computer alone. When I returned, the scan had completed and the window had automatically closed itself. Unfortunately, I cannot get the link to work. I have tried it on this computer as well as another laptop computer. I only get error messages for that link. Not exactly sure why. Is there anyway you might be able to simply copy and paste the pertinent information from that article? Many thanks! "Bob" wrote: Run sfc /scannow. Also see: How to Troubleshoot a Vista Sleep Mode Problem and Find a Solution http://www.vistax64.com/tutorials/63...-problems.html ------- *Report back, please* "husky86" wrote in message ... I was able to change all of the settings according to your recommendations. I was able to find the hybrid and hibernate settings as well. Unfortunately, I was still unable to produce an Internet connection upon awakening the computer out of sleep mode. Other suggestions that have been made include rolling back the driver (which I have tried), as well as other network-settings changes. Nothing has worked thus far. The computer manufacturer continues to assure me that NVIDIA is working on resolving this problem -- that it is a known issue and that an update will be released sometime in the future. However, I don't believe this anymore. It has been going on for far too long. Any other suggestions you might have would be most sincerely appreciated! Thanks very much for your help thus far. "Bob" wrote: "husky86" wrote in message ... Hi Bob, I'm running in "high performance mode." Disregard "mode". As far as "Set hard drive to turn off a minute or 2 before sleep": I only have an oiption to set the number of minutes period--not in relation to "before sleep." That's what I'm referring to. e.g. Set hard drive to turn off after 13 minutes and sleep after 15 minutes. Right now it's set to "Never." I don't have options for Hybrid or Hibernate either. Possibly because you have hard drive set to "Never." The other settings are in line with what you have suggested. Thanks! "Bob" wrote: See if this fixes your sleep issue. Go to Advance Power Settings. Set hard drive to turn off a minute or 2 before sleep. Set Hybrid and Hibernate modes to "Never/Off" Under USB settings select "Disable" Under Multimedia select "Allow ....." ------- *Report back, please* "husky86" wrote in message ... I realize I may be asking the impossible question, but here goes: When you have a relatively new OEM product (in this case an NVIDIA motherboard) and the computer manufacturer doesn't seem to care that you are missing Vista drivers, ultimately how do you ever get through to the company? Every time I put this desktop to sleep, when I wake it up there's no Internet connection. I must fully restart the machine each and every time in order to get an Internet connection. (I'm running a cable modem situation in a home office. I do have a router, but bypassing the router entirely does not change the situation.) The manufacturer has confirmed that this is a motherboard problem (NVIDIA's nForce 680i SLI). More specifically, they say that NVIDIA has not released an updated Vista driver to correct the situation. This situation has been ongoing for at least 8 months. Because the motherboard is an OEM product, NVIDIA won't talk with me directly. The same is true for Microsoft. I'm beginning to wonder if there is ever going to be any driver update. Any suggestions? |
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getting a company to listen
Bob,
It looks like I have managed to solve the problem; not by focusing on antivirus or spyware, but rather re-attempting a resolution I have unsuccessfully attempted two other times in the past. For some reason it's working this time. I have no idea why the change. It involves going to the Property section of the network adapter and unchecking the box "Allow the computer to turn off this device to save power". Again, this has not worked on two separate occasions in the past. The last time I tried it was probably 6-8 weeks ago. All of a sudden it is working during the past 12-24 hours. I have put the computer to sleep on three separate occasions during this interim and each time I have a perfectly functioning Internet connection when I awaken it out of sleep mode. Thanks very much for your help! If this current solution shuts down in the future I will of course be posting the problem once again on this website. But so far everything is working perfectly. "Bob" wrote: See if uninstalling Spyware Doctor solves your problem. ------- *Report back, please* "husky86" wrote in message ... My antivirus is AVG; the spyware program I'm using is Spyware Doctor. What settings do you recommend I change? Thanks! "Bob" wrote: What firewall, anti-virus application or security suite is installed? There are some that cause problems which do not appear immediately. One or more options/settings in an ever-growing number of third-party applications may be disallowing the change(s) from "sticking". These include but are not limited to Ad-aware's Ad-Watch, Spybot Tea Timer, SpywareBlaster, SpySweeper, Spyware Doctor, Norton AntiVirus, McAfee VirusScan and/or Antispyware, and Zone Alarm (Free, Pro, & Security Suite). ------- *Report back, please* "husky86" wrote in message ... I ran sfc /scannow again. The scan found no problems. I finally managed to get the link (above) working. It wasn't working for the past 24 hours, then all of a sudden it started working. Go figure... Anyways, I have tried a number of the different recommended changes in sleep and hibernate settings, with no positive results. I will keep researching and testing various settings. But not very hopeful at this point. =) Thanks again! "Bob" wrote: Even if you don't have any corrupt files the sfc /scannow window should not close. Try running it in Safe Mode. The link works fine. Copy and paste it into your browser. ------- *Report back, please* "husky86" wrote in message ... The scan found no problems.... or at least I'm pretty sure this is the case. Once the scan started, I left the computer alone. When I returned, the scan had completed and the window had automatically closed itself. Unfortunately, I cannot get the link to work. I have tried it on this computer as well as another laptop computer. I only get error messages for that link. Not exactly sure why. Is there anyway you might be able to simply copy and paste the pertinent information from that article? Many thanks! "Bob" wrote: Run sfc /scannow. Also see: How to Troubleshoot a Vista Sleep Mode Problem and Find a Solution http://www.vistax64.com/tutorials/63...-problems.html ------- *Report back, please* "husky86" wrote in message ... I was able to change all of the settings according to your recommendations. I was able to find the hybrid and hibernate settings as well. Unfortunately, I was still unable to produce an Internet connection upon awakening the computer out of sleep mode. Other suggestions that have been made include rolling back the driver (which I have tried), as well as other network-settings changes. Nothing has worked thus far. The computer manufacturer continues to assure me that NVIDIA is working on resolving this problem -- that it is a known issue and that an update will be released sometime in the future. However, I don't believe this anymore. It has been going on for far too long. Any other suggestions you might have would be most sincerely appreciated! Thanks very much for your help thus far. "Bob" wrote: "husky86" wrote in message ... Hi Bob, I'm running in "high performance mode." Disregard "mode". As far as "Set hard drive to turn off a minute or 2 before sleep": I only have an oiption to set the number of minutes period--not in relation to "before sleep." That's what I'm referring to. e.g. Set hard drive to turn off after 13 minutes and sleep after 15 minutes. Right now it's set to "Never." I don't have options for Hybrid or Hibernate either. Possibly because you have hard drive set to "Never." The other settings are in line with what you have suggested. Thanks! "Bob" wrote: See if this fixes your sleep issue. Go to Advance Power Settings. Set hard drive to turn off a minute or 2 before sleep. Set Hybrid and Hibernate modes to "Never/Off" Under USB settings select "Disable" Under Multimedia select "Allow ....." ------- *Report back, please* "husky86" wrote in message ... I realize I may be asking the impossible question, but here goes: When you have a relatively new OEM product (in this case an NVIDIA motherboard) and the computer manufacturer doesn't seem to care that you are missing Vista drivers, ultimately how do you ever get through to the company? Every time I put this desktop to sleep, when I wake it up there's no Internet connection. I must fully restart the machine each and every time in order to get an Internet connection. (I'm running a cable modem situation in a home office. I do have a router, but bypassing the router entirely does not change the situation.) The manufacturer has confirmed that this is a motherboard problem (NVIDIA's nForce 680i SLI). More specifically, they say that NVIDIA has not released an updated Vista driver to correct the situation. This situation has been ongoing for at least 8 months. Because the motherboard is an OEM product, NVIDIA won't talk with me directly. The same is true for Microsoft. I'm beginning to wonder if there is ever going to be any driver update. Any suggestions? |
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