Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
|
LinkBack | Thread Tools | Display Modes |
|
|||
more hard drive failure
i have a new system(see info below) 1.5 months old
my wd 500 gig sata 11 is failing i have been running into problems installing sp1 d/l several times i bought sp1 from ms i have run tests with one care it stated no problem i ran sfc it stated some errors that could not be fixed i ran other test on line also stated no problem i d/l wd diag tools it stated a problem i called wd support they confirmed the hd is failing my question is could i have known about this hd failure from the beginning or the way things happened was the only way and could the hd being defective be my problem for not being able to install sp1 i would like to help myself as well as others not knowing that there maybe a problem gigabyte x38t-dq6 w/ Realtek ALC889A codec intel core2 quad Q6600 2.4ghz 4gb ddr3 Corsair TWIN3X2048-1333C9DHX (4) nvidia geforce 8800gt 512mb 500gb wd hd 250gb wd hd vista 64-bit ulimate pioneer dvd-rw dvr215d lite-on cd-rw sohr samsung 21.3 screen creative inspire pt7800 7.1 plus 2.1 addtional speakers hp officejet j5750 cable microsoft wireless mouse and keyboard 60000 Arctic Cooling Freezer 7 Pro Corsair CMPSU-750TX not overclocked 5.7 score |
|
|||
more hard drive failure
Hard drives can go bad. You should be able to get an RMA on the drive, it was probably faulty from the start. You can log into the Western Digital website and do it from there, as long as it is not an OEM HD. They are usually very fast at getting you a replacement. You should be able to do a backup to a external hard drive, or to DVD's and then restore to the new HD when it comes. Dustin Harper http://www.vistarip.com "njnitehawk" wrote in message ... i have a new system(see info below) 1.5 months old my wd 500 gig sata 11 is failing i have been running into problems installing sp1 d/l several times i bought sp1 from ms i have run tests with one care it stated no problem i ran sfc it stated some errors that could not be fixed i ran other test on line also stated no problem i d/l wd diag tools it stated a problem i called wd support they confirmed the hd is failing my question is could i have known about this hd failure from the beginning or the way things happened was the only way and could the hd being defective be my problem for not being able to install sp1 i would like to help myself as well as others not knowing that there maybe a problem gigabyte x38t-dq6 w/ Realtek ALC889A codec intel core2 quad Q6600 2.4ghz 4gb ddr3 Corsair TWIN3X2048-1333C9DHX (4) nvidia geforce 8800gt 512mb 500gb wd hd 250gb wd hd vista 64-bit ulimate pioneer dvd-rw dvr215d lite-on cd-rw sohr samsung 21.3 screen creative inspire pt7800 7.1 plus 2.1 addtional speakers hp officejet j5750 cable microsoft wireless mouse and keyboard 60000 Arctic Cooling Freezer 7 Pro Corsair CMPSU-750TX not overclocked 5.7 score |
|
|||
more hard drive failure
Hard drive failure can occur at any time and there isn't a hard and fast way
of knowing that it is going to fail. As an example, I purchased a brand new PC about 4 months ago, got it home and everything was fine. The next day I booted up the machine and got a 'can't find operating system' error. As I hadn't added any of my usual software my easiest option was to use the recovery disk that came with my system to re-install the operating system. This took around 15 minutes to do and everything was fine again. After 2 hours on the PC I closed it down. 3 hours later when I re-booted up I got the same 'can't find operating system' error, so again I used the recovery disk and put things right. This happened for 3 days running. After this length of time I was becoming extremely frustrated so I download Seagate' Sea Tool diagnostics (the drive was a Seagate SATA). The first pass discovered nothing. At this point I had had enough so I packed the PC into it's box and took it back to the store. I spent two hours at the store trying to convince them that something was wrong. I even watched them do a sea tool diagnostic test and, again, I came up blank. The were all for packing me off for wasting their time when the technician rather rudely pointed out that 'you are not a technician so you don' know what you are talking about. The PC is fine.' That 'really' but my back up, so I proceeded to give the technician my business card and list of credentials and asking 'what part of those credentials give you the impression that I haven't a clue what I am talking about?' I suggest you do an advanced sea tool diagnostic and keep running it until the error pops up, because I'm not leaving until you sort the problem. Fifteen minutes later an apologetic technician return and said 'yes you were right the hard drive has a bad sector.' The PC was replaced and everything worked fine. From your previous posts I gather you have used the Western Digital Diagnostics and an error was returned. Obviously You have contacted western digital and they are in the process of sorting the problem out. If SP1 is trying to write to a bad sector on your drive then this 'may' be the reason installation fails. It can also be due to drivers that need updating on our system. You may like to look at this knowledge base article to see if anything applies to your system: http://support.microsoft.com/?kbid=948343 Also take a look at this link to: http://windowshelp.microsoft.com/win...6f2021033.mspx -- -- John Barnett MVP Associate Expert Windows Desktop Experience Web: http://xphelpandsupport.mvps.org Web: http://vistasupport.mvps.org The information in this mail/post is supplied "as is". No warranty of any kind, either expressed or implied, is made in relation to the accuracy, reliability or content of this mail/post. The Author shall not be liable for any direct, indirect, incidental or consequential damages arising out of the use of, or inability to use, information or opinions expressed in this mail/post.. "njnitehawk" wrote in message ... i have a new system(see info below) 1.5 months old my wd 500 gig sata 11 is failing i have been running into problems installing sp1 d/l several times i bought sp1 from ms i have run tests with one care it stated no problem i ran sfc it stated some errors that could not be fixed i ran other test on line also stated no problem i d/l wd diag tools it stated a problem i called wd support they confirmed the hd is failing my question is could i have known about this hd failure from the beginning or the way things happened was the only way and could the hd being defective be my problem for not being able to install sp1 i would like to help myself as well as others not knowing that there maybe a problem gigabyte x38t-dq6 w/ Realtek ALC889A codec intel core2 quad Q6600 2.4ghz 4gb ddr3 Corsair TWIN3X2048-1333C9DHX (4) nvidia geforce 8800gt 512mb 500gb wd hd 250gb wd hd vista 64-bit ulimate pioneer dvd-rw dvr215d lite-on cd-rw sohr samsung 21.3 screen creative inspire pt7800 7.1 plus 2.1 addtional speakers hp officejet j5750 cable microsoft wireless mouse and keyboard 60000 Arctic Cooling Freezer 7 Pro Corsair CMPSU-750TX not overclocked 5.7 score |