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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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Anyone have any info of HP Vista support for 5470C scanner?
So would I but.... in case of point, Canon's newest scanners have vista
drivers, the ones they replaced do not. Yet, the engines and most everything except extra function buttons and more neg/slide holders, are the same. So how hard would it have been to write drivers for the previous models, IMHO, not much but they won't. HP is the same or worse. "Jan Ilacqua [MVP]" wrote in message ... True. If it were not that I have another machine from which I can fax, which has XP Pro SP2 installed, I'd be in a bit of a fix for my business. Plus, my AIO is barely a year old. I don't feel that I should be expected to go out an buy a new printer or additional fax machine simply because HP does not want to provide drivers or software for a product that is barely a year old. I have let their customer service know my feelings on this, and as a long time HP customer, most of my machines and other devices being HP for many years, I do expect them to support the products I bought within the last 1-1/2 years. I have been told that they are working with MS on those issues, and I am hoping that they will come through for the more recent devices and machines. But, I know that I am not alone, and I don't think they are going to try to put the boots to a large number of their clientele but not providing necessary drivers/sw for current equipment. However, time will tell. Jan |
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Anyone have any info of HP Vista support for 5470C scanner?
"Robert Blacher" wrote in message ... I have 2 HP machines here at home within 10 feet of me, so this is not meant as a slap at the company but .... I remember when Windows XP MCE went from first release to MCE 2005. HP *initially* announced no intent to support the upgrade on my 8 month old computer. I gave up and configured an OEM version myself. About 4 months later, public pressure forced HP to supply the upgrade at a nominal price ($10 shipping and handling -- well, a small profit there somewhere but fair enough). So, keep screaming! I am typing this on a 3 month old HP running Vista RTM 6000 x64 and could use a few drivers from HP to smooth out a few wrinkles. Agreed! And I am contacting them every other week to keep the pressure on. Once they find out that people are not going to go out and spend more money for 'Vista Ready" printers when they just purchased ones that should be easily upgradeable, they will find that they will have to provide the necessary drivers or lose a lot of business. And after 20 + years, mine in cluded! Jan MS MVP - Windows IE "Jan Ilacqua [MVP]" wrote in message ... True. If it were not that I have another machine from which I can fax, which has XP Pro SP2 installed, I'd be in a bit of a fix for my business. Plus, my AIO is barely a year old. I don't feel that I should be expected to go out an buy a new printer or additional fax machine simply because HP does not want to provide drivers or software for a product that is barely a year old. I have let their customer service know my feelings on this, and as a long time HP customer, most of my machines and other devices being HP for many years, I do expect them to support the products I bought within the last 1-1/2 years. I have been told that they are working with MS on those issues, and I am hoping that they will come through for the more recent devices and machines. But, I know that I am not alone, and I don't think they are going to try to put the boots to a large number of their clientele but not providing necessary drivers/sw for current equipment. However, time will tell. Jan "Robert Blacher" wrote in message ... What you wrote makes sense. When you fax through an external multi-function-printer, for example, you do so by "printing" to the fax modem that is specific to that device (in my case, a Samsung MFP SCX-4521F). I *hope* Samsung will provide a Vista-compatible set of drivers. I *pray* they will include Vista 64-bit drivers. As it now stands, I'm using their 64-bit XP drivers under Vista RTM x64 and it is truly a kludge. I can print fine although installing the printer driver in a "clean" install of Vista is not something I suspect would be a task for a newbie. I can scan ONLY using Samsung's 32-bit SmarThru4 program (and getting that to run under Vista took hours even for a "pro" like me :-} ). None of Vista's scanners ( Windows Fax and Scan, Pic Gallery import, etc. work -- nor does Office 2007 RTM, btw). Ironically, I managed to get it recognized by the Scanners and Cameras control panel item which says it passes the diagnostics. Er, yes, but Vista and Office keep saying it is jammed or otherwise malfunctioning while SmarThru4 works fine). I cannot fax from the computer through the external Samsung MFP it (but I have an internal fax modem that Vista supports). Such is life for us early adopters. But, I don't blame that on MS. It's Samsung's job to update their drivers and this is a printer they currently sell even directly on their own website so I'm going to invent some new 4-letter words for them if they don't come through! "Jan Ilacqua [MVP]" wrote in message ... Sorry...but...that is what I was I was told by an MS Vista Beta Team member when I bugged the fact that I could not fax from Vista in the RC1 and RC2. He told me that Vista will not support any such modems that are not internal, and that I would have to get my fax software from HP. When I asked HP about it, they said they are working with MS to provide the necessary to support fax capability. It may be that some hardware has already provided their software or drivers to accommodate their hardware. Don't know about that. I suggest you contact MS Help & Support and ask them. Jan MS MVP - Windows IE "Barry Watzman" wrote in message ... "as Vista will only support internal modems" That's news to me, and, frankly, not entirely believable. Jan Ilacqua [MVP] wrote: I have an HP All-In-One 5510, and don't know if HP will provide any drivers for it. However, the only thing that does not work is the Fax, as Vista will only support internal modems, so XP will have to provide what is needed for the AIO Fax to work. Jan MS MVP - Windows IE "Barry Watzman" wrote in message ... Title says it all: Does anyone have any information on what support there will or will not be for the HP 5470C scanner (and 5490C ... same scanner with ADF)? Also, the HP Photosmart 7350 inkjet printer? |
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Anyone have any info of HP Vista support for 5470C scanner?
I don't know about Canon, as I have not owned one in over 10 years, but, I
know that they were pretty good about supporting their products at that time. Guess things have changed since then. Jan MS MVP - Windows IE "Peter M" wrote in message ... So would I but.... in case of point, Canon's newest scanners have vista drivers, the ones they replaced do not. Yet, the engines and most everything except extra function buttons and more neg/slide holders, are the same. So how hard would it have been to write drivers for the previous models, IMHO, not much but they won't. HP is the same or worse. "Jan Ilacqua [MVP]" wrote in message ... True. If it were not that I have another machine from which I can fax, which has XP Pro SP2 installed, I'd be in a bit of a fix for my business. Plus, my AIO is barely a year old. I don't feel that I should be expected to go out an buy a new printer or additional fax machine simply because HP does not want to provide drivers or software for a product that is barely a year old. I have let their customer service know my feelings on this, and as a long time HP customer, most of my machines and other devices being HP for many years, I do expect them to support the products I bought within the last 1-1/2 years. I have been told that they are working with MS on those issues, and I am hoping that they will come through for the more recent devices and machines. But, I know that I am not alone, and I don't think they are going to try to put the boots to a large number of their clientele but not providing necessary drivers/sw for current equipment. However, time will tell. Jan |
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Anyone have any info of HP Vista support for 5470C scanner?
Your statement was "Vista will only support internal modems", and I
simply don't believe that. I do not believe that Vista will not support RS-232 serial external modems, or USB external modems. I'm not talking about multi-function devices, I'm talking about modems, for data and fax. Now that there may be no such drivers for the beta & RC releases, that's different. But I will be shocked if the production release can't support any external modems of any type. And I won't believe it until I experience it and it's confirmed officially by Microsoft. Jan Ilacqua [MVP] wrote: Sorry...but...that is what I was I was told by an MS Vista Beta Team member when I bugged the fact that I could not fax from Vista in the RC1 and RC2. He told me that Vista will not support any such modems that are not internal, and that I would have to get my fax software from HP. When I asked HP about it, they said they are working with MS to provide the necessary to support fax capability. It may be that some hardware has already provided their software or drivers to accommodate their hardware. Don't know about that. I suggest you contact MS Help & Support and ask them. Jan MS MVP - Windows IE "Barry Watzman" wrote in message ... "as Vista will only support internal modems" That's news to me, and, frankly, not entirely believable. Jan Ilacqua [MVP] wrote: I have an HP All-In-One 5510, and don't know if HP will provide any drivers for it. However, the only thing that does not work is the Fax, as Vista will only support internal modems, so XP will have to provide what is needed for the AIO Fax to work. Jan MS MVP - Windows IE "Barry Watzman" wrote in message ... Title says it all: Does anyone have any information on what support there will or will not be for the HP 5470C scanner (and 5490C ... same scanner with ADF)? Also, the HP Photosmart 7350 inkjet printer? |
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