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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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DVD Drive Disappeared after I did some Maintenance
Hello everyone,
After I did some cleanup & maintenance, my Vista (Business) computer could no longer see my DVD/CD-ROM drive. The "device manager" utility gives me this error message (even after trying to update the driver): "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)" The cleanup & maintenance that I did was: Uninstall a program that calibrates the monitor (HP display assistant), updated my Flash player, uninstalled a Dell printer driver, and run a virus check. Thanks for your time and for any help you can provide. Peter ============= Here's what I tried ============= * I looked at all the disabled services in the "services console". I don't see how those services can affect the DVD drive. The disabled services a "DNS client", "Internet Connection Sharing (ICS)", "Net TCP Port Sharing Service", "Routing and Remote Access", "Virtual Studio 2008 Remote Debugger". * I tried the "system restore" but it had no effect. ============== System Information ============== * The drive is an "ATAPI DVD C DH48C2S" * I am running Windows Vista Business on an HP workstation |