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| Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
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September 30th 08, 07:15 PM
posted to microsoft.public.windows.vista.mail
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Stuck Message
I am on windows mail and haved used it successfully for years, all of a
sudden I can't receive my emails, it just gets stuck on 'receiving 8 of 30' emails. I've ran a virus scan (AVG) and picked up tracking cookies - deleted them, restarted and still can't receive -can anyone help me - please as simply as poss, thanks. Helen 
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September 30th 08, 07:22 PM
posted to microsoft.public.windows.vista.mail
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Stuck Message
Sounds like you may have a damaged message on the server. The simplest way
to deal with this would be to use a webmail interface, if your Service Provider has one, to remove the offending message so the rest will all download. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "cravingmad" wrote in message ... I am on windows mail and haved used it successfully for years, all of a sudden I can't receive my emails, it just gets stuck on 'receiving 8 of 30' emails. I've ran a virus scan (AVG) and picked up tracking cookies - deleted them, restarted and still can't receive -can anyone help me - please as simply as poss, thanks. Helen
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September 30th 08, 07:29 PM
posted to microsoft.public.windows.vista.mail
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Stuck Message
It can be your AV scanning your incoming mail and finding it too large,infected or just plain stuck on scanning.
I suggest that you disable the email scanning by uninstalling your AV and re-installing it without the email integration (scanning). Disabling the scanning might have no effect on your AV and that is why I said the latter. Especially if you have Norton,MacAfee or Trend -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "cravingmad" wrote in message ... I am on windows mail and haved used it successfully for years, all of a sudden I can't receive my emails, it just gets stuck on 'receiving 8 of 30' emails. I've ran a virus scan (AVG) and picked up tracking cookies - deleted them, restarted and still can't receive -can anyone help me - please as simply as poss, thanks. Helen
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September 30th 08, 08:39 PM
posted to microsoft.public.windows.vista.mail
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Stuck Message
This has nothing to do with anything on your computer.
It is strictly an issue of the server having a corrupted email. Log in via webmail and delete the 8 oldest messages, and any others you don't want to download. -- Gary VanderMolen, MS-MVP (Mail) "cravingmad" wrote in message ... I am on windows mail and haved used it successfully for years, all of a sudden I can't receive my emails, it just gets stuck on 'receiving 8 of 30' emails. I've ran a virus scan (AVG) and picked up tracking cookies - deleted them, restarted and still can't receive -can anyone help me - please as simply as poss, thanks. Helen
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February 17th 10, 12:43 PM
posted to microsoft.public.windows.vista.mail
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Stuck Message
Hello Gary, I just wanted to thank you for this advice and concur this is the
way to go in this instance. I too all of a sudden could not retrieve my email messages, just seemed to get stuck on downloading once it got to 21 out of 38 messages. As Hal Holstetler & yourself advised I went to my webmail host & deleted the offending message and everything works just fine now. Thanks again guys, you've been a great help. Best regards. Ivor "Gary VanderMolen" wrote: This has nothing to do with anything on your computer. It is strictly an issue of the server having a corrupted email. Log in via webmail and delete the 8 oldest messages, and any others you don't want to download. -- Gary VanderMolen, MS-MVP (Mail) "cravingmad" wrote in message ... I am on windows mail and haved used it successfully for years, all of a sudden I can't receive my emails, it just gets stuck on 'receiving 8 of 30' emails. I've ran a virus scan (AVG) and picked up tracking cookies - deleted them, restarted and still can't receive -can anyone help me - please as simply as poss, thanks. Helen
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February 17th 10, 06:18 PM
posted to microsoft.public.windows.vista.mail
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Stuck Message
You're very welcome, Ivor. Thanks for reporting back.
-- Gary VanderMolen, Microsoft MVP (Mail) Microsoft MVP Program: http://mvp.support.microsoft.com "icm96" wrote in message ... Hello Gary, I just wanted to thank you for this advice and concur this is the way to go in this instance. I too all of a sudden could not retrieve my email messages, just seemed to get stuck on downloading once it got to 21 out of 38 messages. As Hal Holstetler & yourself advised I went to my webmail host & deleted the offending message and everything works just fine now. Thanks again guys, you've been a great help. Best regards. Ivor "Gary VanderMolen" wrote: This has nothing to do with anything on your computer. It is strictly an issue of the server having a corrupted email. Log in via webmail and delete the 8 oldest messages, and any others you don't want to download. -- Gary VanderMolen, MS-MVP (Mail) "cravingmad" wrote in message ... I am on windows mail and haved used it successfully for years, all of a sudden I can't receive my emails, it just gets stuck on 'receiving 8 of 30' emails. I've ran a virus scan (AVG) and picked up tracking cookies - deleted them, restarted and still can't receive -can anyone help me - please as simply as poss, thanks. Helen
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