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The backup did not complete successfully
Hi, when using the "System Tools" backup utility I received this message:
"The backup did not complete successfully. An error occurred. The following information might help you resolved the error: The system cannot find the file specified. (0x80070002)" I've contacted Dell Support about this and all I was offered was to do a restore which I tried and got the very same error on all previous restore point. Upon Google searching "Error (0x80070002) it told me that it is a problem in preventing windows from accurately checking the license for this computer". I'm too new at computing and too old to try to comprehend all this. Can you help? I have a Dell XPS 420 running on Vista Home Premium (32 bit) with 4GB of ram. I should also add that I was trying to back up to the same external 1TB HD which still have 721 GB of free space left. I also ran defrag, ran Window defender and Trend Micro PC_Cillin and my drive C and on my large external drive. No error or virus were found. -- Mr Gill Julien 230 Route 361 Head Of Bay D'Espoir Newfoundland, Cda A0H 1R0 709.882.2021 |
The backup did not complete successfully
"Gill Julien" wrote in message ...
Hi, when using the "System Tools" backup utility I received this message: "The backup did not complete successfully. An error occurred. The following information might help you resolved the error: The system cannot find the file specified. (0x80070002)" I've contacted Dell Support about this and all I was offered was to do a restore which I tried and got the very same error on all previous restore point. Upon Google searching "Error (0x80070002) it told me that it is a problem in preventing windows from accurately checking the license for this computer". I'm too new at computing and too old to try to comprehend all this. Can you help? I have a Dell XPS 420 running on Vista Home Premium (32 bit) with 4GB of ram. I should also add that I was trying to back up to the same external 1TB HD which still have 721 GB of free space left. I also ran defrag, ran Window defender and Trend Micro PC_Cillin and my drive C and on my large external drive. No error or virus were found. -- Mr Gill Julien 230 Route 361 Head Of Bay D'Espoir Newfoundland, Cda A0H 1R0 709.882.2021 If you want to do backups, don't use the Windows utility. Try out the trial Acronis TrueImage 2009, It will not back up much, but it gives you better control of what, how and where.. www.acronis.com -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx |
The backup did not complete successfully
This is exactly what I did, but makes me wonder if my Acronis backup is
true since I suspect there maybe error(s) on my drive for the windows utility not to work. One thing for sure Mike, I will never use the MS backup utility again. Thanks for the fast reply. "Mike Hall - MVP" wrote in message ... "Gill Julien" wrote in message ... Hi, when using the "System Tools" backup utility I received this message: "The backup did not complete successfully. An error occurred. The following information might help you resolved the error: The system cannot find the file specified. (0x80070002)" I've contacted Dell Support about this and all I was offered was to do a restore which I tried and got the very same error on all previous restore point. Upon Google searching "Error (0x80070002) it told me that it is a problem in preventing windows from accurately checking the license for this computer". I'm too new at computing and too old to try to comprehend all this. Can you help? I have a Dell XPS 420 running on Vista Home Premium (32 bit) with 4GB of ram. I should also add that I was trying to back up to the same external 1TB HD which still have 721 GB of free space left. I also ran defrag, ran Window defender and Trend Micro PC_Cillin and my drive C and on my large external drive. No error or virus were found. -- Mr Gill Julien 230 Route 361 Head Of Bay D'Espoir Newfoundland, Cda A0H 1R0 709.882.2021 If you want to do backups, don't use the Windows utility. Try out the trial Acronis TrueImage 2009, It will not back up much, but it gives you better control of what, how and where.. www.acronis.com -- Mike Hall - MVP How to construct a good post.. http://dts-l.com/goodpost.htm How to use the Microsoft Product Support Newsgroups.. http://support.microsoft.com/default...help&style=toc Mike's Window - My Blog.. http://msmvps.com/blogs/mikehall/default.aspx |
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