When I sync my Samsung Ace with Outlook, all new entries on the phone
are lost. Everything does, however, sync properly from my computer TO
the phone. What am I doing wrong?


--
Bruce in IL

On Fri, 12 Dec 2008 18:41:56 -0600, Bruce in IL
wrote:

When I sync my Samsung Ace with Outlook, all new entries on the phone
are lost. Everything does, however, sync properly from my computer TO
the phone. What am I doing wrong?

First... you are posting to the wrong group. This should be in an
Outlook group.

Reply to this and mention your version of Outlook and any more details
that might be pertinent.

(crossposted to microsoft.public.outlook.general)

PJ White

I originally posted to the Outlook group and I was told that it was
posted to the wrong group there; that it wasn't an Outlook problem, but
a sync problem. I use Outlook 2003.

The main issue is that if I enter a new contact on the phone, when I
sync it disappears. I've lost many numbers this way. It seems as
though the sync only copies what's on my computer to the phone, not the
other direction.


--
Bruce in IL

Outlook plays no part in synching except as the passive repository for the
data to be synched.

Try posting to microsoft.public.pocketpc.activesync.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Josh White asked:

| On Fri, 12 Dec 2008 18:41:56 -0600, Bruce in IL
| wrote:
|
|| When I sync my Samsung Ace with Outlook, all new entries on the phone
|| are lost. Everything does, however, sync properly from my computer
|| TO the phone. What am I doing wrong?
|
| First... you are posting to the wrong group. This should be in an
| Outlook group.
|
| Reply to this and mention your version of Outlook and any more details
| that might be pertinent.
|
| (crossposted to microsoft.public.outlook.general)
|
| PJ White

The forum conversation below might help you out:

http://social.microsoft.com/forums/e...-8df7722479e4/

It isn't exactly addressing the question you are asking - but might point
you in the right direction. Be sure you have the latest synch software
(ActiveSynch is now Windows Mobile Device Center).

http://www.microsoft.com/windowsmobi...ce-center.mspx



"Bruce in IL" wrote in message
...

I originally posted to the Outlook group and I was told that it was
posted to the wrong group there; that it wasn't an Outlook problem, but
a sync problem. I use Outlook 2003.

The main issue is that if I enter a new contact on the phone, when I
sync it disappears. I've lost many numbers this way. It seems as
though the sync only copies what's on my computer to the phone, not the
other direction.


--
Bruce in IL

The problem is with the settings in the sync software - you have it set to
keep outlook, not two way sync.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Josh White" wrote in message
...
On Fri, 12 Dec 2008 18:41:56 -0600, Bruce in IL
wrote:

When I sync my Samsung Ace with Outlook, all new entries on the phone
are lost. Everything does, however, sync properly from my computer TO
the phone. What am I doing wrong?

First... you are posting to the wrong group. This should be in an
Outlook group.

Reply to this and mention your version of Outlook and any more details
that might be pertinent.

(crossposted to microsoft.public.outlook.general)

PJ White