Try this:
Shutdown your pc.
Connect your video camera, and turn it on.
Then start up your computer with the camera already on.

This worked for me and my JVC camera.


"Janomac101" wrote in message
...
Hi all, hope someone out there can help me.
I own a Sony Video Camera.
Type DCR-TRV265E Easy HandyCam Digital 8.
It has USB Streaming and digital in and out.
It also has ilink facilities.

On purchasing a Dell Dimension Computer last week I have found that I have
a
problem connecting it to download my films.
This computer now runs Vista Premium.
The ‘Picture Package’ Ver 1 software seems to load and I can see my film
when I am running the ‘adjust and confirm USB stream’; but when it comes
to
downloading the film the whole thing shuts down. It says something about
destination file lost.
I have found that when I try to run it through the Microsoft moviemaker it
can not detect the camera, (a problem I never had with my previous
computer
running Microsoft XP). I should say that I’m using a USB cable.
The weird thing is that the hardware devices folder in the control panel
does detect the camera and says it is working properly.
I have spoke to Dell support but too little avail. They say I should try
the
iLink cable, but I never needed it before with my previous and much older
computer.
Can you help?
Is there a download or patch for this problem?
Is there another way round it?
I should add that although my camera can use a firewire or iLink cable
this
new computer doesn’t have a port, although maybe I could get on fitted at
a
later date.
Look forward to hearing from you.
Kind regards,
Ian Caira.